Samala Hotel Jakarta Cengkareng

Ulasan Samala Hotel Jakarta Cengkareng

Samala Hotel Jakarta Cengkareng

Jl. Raya Daan Mogot No.Kav. 2, RT.1/RW.2, Cengkareng, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11730, IndonesiaLihat Detail Hotel
Samala Hotel Jakarta Cengkareng
Samala Hotel Jakarta CengkarengSamala Hotel Jakarta CengkarengSamala Hotel Jakarta Cengkareng
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Samala Hotel Jakarta Cengkareng

7.4/10
138 ulasan
Ulasan terverifikasi
Location7.4
Amenities6.9
Service7.9
Cleanliness7.3
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All reviews(138)
Positive reviews(122)
Reviews with photos/video(36)
Awesome stay(10)
Friendly staff(10)
Average sound insulation(7)
Convenient location(4)
Negative reviews(16)
Kylalalalala
Deluxe twin Room
Check-in Mar 2025
Travel with friends
2 ulasan
7.5/10
Diposting pada 21 Apr 2025
Everything is okay except for cleanliness. Got roaches almost everywhere inside the room.
Anonymous User
Deluxe twin Room
Check-in Okt 2024
Couples
1 ulasan
2.0/10
Diposting pada 22 Nov 2024
stayed 2nights in this hotel. first and LAST. zero security, zero security guard anyone can go to any floor. no card verification in elevator. in-room door lock is broken dirty towels dirty toilet mat clothes cabinet stinks poor breakfast variation and taste. very salty. poor coffee WILL NEVER return to this hotel. NOT RECOMMENDED hope can get compensation from trip.com for 2sleepless nights.
Kento koko
Deluxe king Room
Check-in Okt 2024
Business travelers
5 ulasan
6.5/10
Diposting pada 8 Nov 2024
Have to request a hair dryer.....
Anonymous User
Deluxe king Room
Check-in Okt 2024
Couples
4 ulasan
10.0/10
Outstanding
Diposting pada 18 Nov 2024
Nyaman
MurtoSiya
Deluxe king Room
Check-in Apr 2024
Couples
1 ulasan
9.0/10
Great
Diposting pada 29 Mei 2024
The staff unfriendly, and also the access card is not wotking
Tanggapan dari Properti: Dear MurtoSiya Warmest Greetings from Samala Hotel Jakarta.. Thank you for trusting you and your family to stay at Hotel Samala Jakarta and taking the time to write this review. It is an honor for us to know that you are satisfied with the facilities and services provided by our hotel staff during your stay. Guest satisfaction and comfort is our priority, therefore our team will always try to provide the best service. We look forward to welcoming you back to Hotel Samala Jakarta. Best regards, Richi Setria Front Office Manager
Ekawat Sakorn
Deluxe twin Room
Check-in Des 2024
Business travelers
12 ulasan
10.0/10
Outstanding
Diposting pada 6 Feb 2025
It was a good night for me and my friends.
Chong
Deluxe king Room
Check-in Mei 2024
Business travelers
4 ulasan
8.0/10
Very Good
Diposting pada 7 Jul 2024
Room is clean, and service is good, I stayed in this hotel several times, it is great.
Tanggapan dari Properti: Dear MichaelWarmest greetings from Hotel Samala Jakarta.Thank you very much for your kind positive review for us! It was such a delightful reward for us when we receive good reviews form our guest. It is such a pleasure for us to hear that our good hospitality.Bring you a memorable experience when you stay with us. We are humbly waiting for your next stay with us. Richi SetriaFront Office Manager
MariahMawi Sutrisna
Deluxe Room
Check-in Mei 2024
Solo travelers
20 ulasan
7.0/10
Diposting pada 13 Jun 2024
Hotel is empty and the lobby is really hot, they try to cut cost for the operations
Tanggapan dari Properti: Dear MariahThank you for your review of Samala Hotel Jakarta. We really appreciate you taking the time to share your experience with us.We sincerely apologize for the unpleasant experience that you had. We obviously missed the opportunity to create a memorable stay for you this time.Once again, We apologize for the inconvenient and trust that we are constantly working to improve it. Safe travels and we look forward to welcoming you back to the hotel soon.With ThanksRichi SetriaFront Office Manager
Hamidah Abdul Rahim
Deluxe Room
Check-in Feb 2023
Family
1 ulasan
7.5/10
Diposting pada 9 Mar 2023
Very fast checkin… good courtesy from staff staff friendly and helpful good job guys i will return back my stay in Jakarta
Tanggapan dari Properti: Dear Guest Thank you for leaving us a great review. We are glad you liked your experience, our staff will surely enjoy reading what you write. We place customer experience and satisfaction as our priority. And your review reaffirms the hard work we do every day. Thank you for your kind words and we hope to see you again, thank you. Warm regards Samala Hotel Management
The
Deluxe Room
Check-in Jan 2024
Travel with friends
6 ulasan
10.0/10
Outstanding
Diposting pada 5 Feb 2024
Good service from reception to checkout.
Tanggapan dari Properti: Dear Mr TheThank you for your positive review! We are happy that you rated our service as "excellent service." We hope to welcome you back soon to Hotel Samala.Warm regards,Richi SetriaFront Office Manager
Firman_1986
Deluxe twin Room
Check-in Jan 2025
Business travelers
25 ulasan
10.0/10
Outstanding
Diposting pada 20 Feb 2025
Lumayan
Guest User
Executive Suite
Check-in Apr 2024
Couples
2 ulasan
8.0/10
Very Good
Diposting pada 5 Mei 2024
room convenience good
Tanggapan dari Properti: Dear GuestWarmest greetings from Hotel Samala Jakarta.Thank you very much for your kind positive review for us! It was such a delightful reward for us when we receive good reviews form our guest. It is such a pleasure for us to hear that our good hospitality,Bring you a memorable experience when you stay with us. We are humbly waiting for your next stay with us. Best regardRichi SetriaFront Office Manager
Guest User
Deluxe king Room
Check-in Okt 2024
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 15 Nov 2024
Good luck
Guest User
Deluxe king Room
Check-in Nov 2024
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 30 Des 2024
Thanks
Guest User
Deluxe king Room
Check-in Feb 2024
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 23 Mar 2024
Good service
Tanggapan dari Properti: Dear Valuable GuestWarmest greetings from Hotel Samala Jakarta.Thank you very much for your kind positive review for us! It was such a delightful reward for us when we receive good reviews form our guest. It is such a pleasure for us to hear that our good hospitality,Bring you a memorable experience when you stay with us. We are humbly waiting for your next stay with us. Richi SetriaFront Office Manager