Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location4.6
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(487)
Positive reviews(464)
Reviews with photos/video(138)
Delicious breakfast(52)
Convenient parking(39)
Friendly front desk staff(37)
Classy environment(31)
Large rooms(18)
Well designed(10)
Located downtown(9)
Perfect for business trips(8)
Negative reviews(23)
LUCIA.ARAOZ
Classic Queen Room
Menginap di Mar 2025
Business travelers
3 ulasan
5.0/5
Outstanding
Diposting pada 24 Apr 2025
Excellent attention from the recepcionist.
Thank you!!!
Tanggapan dari Properti: 尊敬的賓客,您好!非常感謝您對我們酒店的如此青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,水心飯店永遠屹立於這座城市,等候您的光臨!不見不散哦!
Nick8
Boutique Queen Room
Menginap di Des 2024
Solo travelers
111 ulasan
5.0/5
Outstanding
Diposting pada 3 Jan 2025
My recommendations for this hotel. Good price, good location, polite hotel staff. I even extended my stay here.
Tanggapan dari Properti: 非常感謝閣下的入住與讚賞!很高興瑞豪水心飯店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受。熱切期待再次光臨體驗!
Liang
Deluxe Queen Room
Menginap di Jan 2023
Business travelers
26 ulasan
4.0/5
Very Good
Diposting pada 18 Feb 2023
Top service everything is perfect , hotel staff nice very fast check in
Tanggapan dari Properti: Dear guests, thank you very much for choosing our hotel, thank you very much for your trust, you certainly to our work on the greatest encouragement, we will always be warm for the purpose of customer service will serve every guest, also look forward to your next check-in. Our highest rating is 5 points. We hope to get your 5 points next time. Have a nice life!
Ben C
Deluxe Queen Room
Menginap di Mar 2023
Couples
15 ulasan
5.0/5
Outstanding
Diposting pada 7 Jul 2023
Great location, clean room and friendly staff.
Tanggapan dari Properti: Dear family: Hello! Thank you very much for choosing Ruihao Shui Xin Hotel among many hotels. Thank you for giving us full marks. Your affirmation is the driving force of our unremitting pursuit. We will do our best to add pleasant and beautiful memories to you with the best environment and perfect service. Thank you very much for your meticulous review, and thank you very much for your five-star review. We sincerely look forward to your next visit
Carla Jacomine
Deluxe Queen Room
Menginap di Jul 2022
Couples
4 ulasan
3.5/5
Diposting pada 15 Agt 2022
The staff was very friendly. However the sink broke and fell through the bathroom counter while we were sleeping. Great staff service though.
Tanggapan dari Properti: Distinguished guests! Thank you very much for staying at our Waterheart Hotel! I am very sorry that this kind of incident happened during your stay. We dealt with it as soon as we could. We have also reported it to the Ministry of Industry and Health, and they have checked every room in time. We will do a better job in detail in the following work. Looking forward to your next visit. Wish you a happy life!
Guest User
Boutique Queen Room
Menginap di Apr 2023
Travel with friends
1 ulasan
5.0/5
Outstanding
Diposting pada 4 Mei 2023
gooood
Tanggapan dari Properti: Dear guest, hello! Thank you very much for staying in our hotel. I am very glad to see your recognition of our work. With your trust, we will continue to forge ahead and always prepare to bring high-quality services to every guest. We look forward to your visit again!
Guest User
Boutique 2-bed Room
Menginap di Feb 2024
Couples
26 ulasan
4.5/5
Great
Diposting pada 30 Mar 2024
Xiao Chen at the front desk is warm and thoughtful! Although the room was specifically requested to be quiet, there was still noise outside the room on the sixth floor until past four in the morning! Rogue renewals can only be canceled. Maybe it’s just worth the price!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear family: Hello! Thank you very much for spending your precious time giving us a positive review. Your affirmation is a source of motivation for our continuous progress, and we will also take your feedback seriously. Report to the relevant departments, we hope that during the journey, we can bring you the thoughtfulness and pleasure like a close friend. Thank you for your trust and love in our Ruihao Shuixin Hotel, and we look forward to your visit again!
Guest User
Boutique Queen Room
Menginap di Jan 2024
Solo travelers
14 ulasan
4.0/5
Very Good
Diposting pada 15 Feb 2024
This location and price are pretty good. It's very close to Zhengliang Seafood, about 100 to 200 meters away. However, I feel that the area around the hotel is relatively secluded and the surrounding area is darkly lit at night. The interior of the hotel is Chinese retro, and the room facilities are a bit old.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest Officer, thank you very much for your support of the hotel. We are still a little bit disappointed that we did not get your full 5-point praise. Maybe it is because the hotel has not done enough. We hope that you will come back next time. If you come, you can point out our shortcomings to us, and we will work hard to do better. Our attentive service allows every customer who comes to the store to feel the warmth of home. We hope that our service can bring you more surprises and Touched and looking forward to your next visit!
Peibanzuichangqingderen
Boutique 2-bed Room
Menginap di Jan 2024
Family
2 ulasan
3.7/5
Diposting pada 6 Feb 2024
The facilities are a bit old, there are small bugs in the bathroom, and there is a strong smell of cigarettes outside the door. The staff at the front desk are patient and the service is very good. This is the fir tree
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for your choice to stay and your feedback. We apologize for the unpleasant experience we have caused you. We have given feedback to the relevant departments as soon as possible, and we will definitely pay attention to it and strengthen management in terms of health. If this happens, you can report it to our front desk in time and we will definitely solve it for you. We apologize again for the inconvenience. Regarding the service of hotel service staff, we always provide services to every guest based on the principle of guest first. We will still improve our service. We hope that when you check in next time, if you have any needs during your stay, you can give us timely feedback! All our staff will report the issues you pointed out to the relevant departments to improve service quality. Looking forward to visiting again!
JLin
Classic 2-bed Room
Menginap di Okt 2023
Family
40 ulasan
4.2/5
Very Good
Diposting pada 16 Des 2023
Considering the price, Shuixin Hotel is still a good choice. Located in the city center, about a 10-minute walk from Wuma Pedestrian Street, it is a good choice for visiting Wenzhou. There aren't many choices for breakfast, but it's pretty good.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest Officer, thank you very much for your support of the hotel. We are still a little bit disappointed that we did not get your full 5-point praise. Maybe it is because the hotel has not done enough. We hope that you will come back next time. If you come, you can point out our shortcomings to us, and we will work hard to do better. Our attentive service allows every customer who comes to the store to feel the warmth of home. We hope that our service can bring you more surprises and Touched and looking forward to your next visit!
Grace
Classic 2-bed Room
Menginap di Sep 2023
Family
17 ulasan
4.0/5
Very Good
Diposting pada 4 Okt 2023
The hotel's hardware, environmental sanitation and interior design are excellent, and the breakfast buffet service is also very attentive. In comparison, the service of a second-rate small hotel with a female front desk is incompatible with the environment created by the hotel. She always looks at her coldly and does not listen to the customers' explanations, resulting in providing misleading information.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you very much for staying at our Ruihao Shuixin Hotel. We sincerely apologize for your experience during your stay. It is a pity that we did not meet your expectations. If you have any accommodation needs in the hotel, you can give us timely feedback. We will solve it for you as soon as possible. We will also continue to work hard to provide various services. We hope that our service can bring you more surprises and touches, and we look forward to your next visit! wish you a happy life!
Guest User
Deluxe Queen Room
Menginap di Agt 2023
Family
17 ulasan
5.0/5
Outstanding
Diposting pada 3 Okt 2023
The room had a luxurious king bed. The room was a bit big and had a little smell. Opening the window would provide better ventilation. The breakfast was not very varied, but it was filling. But should I say it or not, the hotel is quite humane. Our child was sick and was not feeling well, so we told the front desk to postpone check-out for an hour, and the front desk immediately agreed, which was great.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! Thank you very much for choosing our Shuixin Hotel and giving your five-star rating. Your detailed comments are support and encouragement for our work and the driving force for our continuous advancement. We hope that our sunny and warm service will bring you the supreme service experience. Hope to see you next time!
ddknow
Executive 2-bed Room
Menginap di Feb 2023
Business travelers
20 ulasan
4.7/5
Amazing
Diposting pada 28 Mar 2023
The hotel front desk and floor attendants were very nice. I forgot the charger when I left the hotel. I informed you as soon as possible. Thank you very much!
The hotel has a parking lot and a rich breakfast. Overall, it is cost-effective.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear family: Hello! Thank you very much for choosing our Ruihao Shuixin Hotel among many hotels, and thank you for your perfect review. Your affirmation is the driving force for our unremitting pursuit. We will do our best to provide you with the best environment and perfect service to add pleasant and beautiful memories to you. We sincerely look forward to your next visit!
Guest User
Classic Queen Room
Menginap di Jan 2023
Business travelers
7 ulasan
5.0/5
Outstanding
Diposting pada 22 Feb 2023
The entrance of the hotel is very clean and comfortable, the space is large, the rooms and aisles are very well done, suitable for business trips, cleanliness and tidiness are the criteria for choosing a hotel, this hotel has a good price/performance ratio: the price/performance ratio is quite high, it is very good to live in such a room for 200 The sanitation is not bad. The front desk will remind you to enter the license plate when you check in. This is really good. The sanitation is very good. Some small details are very good and I will come again.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you very much for your stay and appreciation! I am very glad that Ruihao Shuixin Hotel can bring you a good time for your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a feeling of being at home. Looking forward to visiting again!
tianyu1106
Classic Queen Room
Menginap di Okt 2022
Other
7 ulasan
2.5/5
Diposting pada 6 Nov 2022
I am very dissatisfied. I ordered 273 yuan, but 504 yuan was deducted after the order was completed. I checked that there was a miscellaneous fee that deducted more than 200 yuan. I was confused and didn't tell me what the miscellaneous fee was? ? ?
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear, after seeing your review, we are very sad that we failed to give you a satisfactory stay experience. This is our biggest regret. You are not satisfied with your stay this time. We also tracked and understood your check-in situation. You are an order placed by Ctrip, and the price is paid in cash. When we were reviewing the order, due to system reasons, the operation failed. Check your room rate in the incidentals again. When we saw this situation at the time, we contacted Ctrip customer service as soon as possible, and refunded the overpaid fee to you as soon as possible. We also called you and apologized to you. You also understand our work very well, and we have your understanding. I also sincerely hope that you will stay in our hotel again and hope to bring you a different service experience! Finally, I wish you a happy life!