Sercotel Boulevard Vitoria-Gasteiz

Hotel buenísimo cerca de las afueras de la ciudad de Vitoria. Recomendable a pesar de que esté en el centro. Hemos estado mi novia y yo en la Suite Junior y salimos encantados con ganas de volver.

Eve thing was good, also the breakfast was very good. I will only recement to have a different type of eggs to eat. Thank you.

Fantastic hotel. Super friendly staff. Spotless clean. Great location. Would highly recommend

Nice utilitarian hotel in Vitoria. The staff were very helpful and the room was clean and had everything I needed.

Perfect for what we needed. Great staff, pet friendly, very comfortable beds. AC worked well. The suites could use more stocked utensils, although the placard invites you to ask for needs, which we did. But more than only the VERY minimal basics, why not 2 wine glasses, more than only 2 pans to cook with? It would be helpful, as would an actual mini frig in addition to a minibar. In all, a pleasant stay and would definitely stay again.

Sercotel is a nice property in a good location and was great for what we needed. The only complaint I have is upon checkin they refused to reimburse us one night’s lodging when our plans changed. They said that because we went through a third party they were unable to do anything about it

Very nice people and room design

Outdated hotel, carpets dirt, ice cold bathroom, no means of heating, restaurant non existing , only snacks, 2 out of 4 not available

We were charged 20 EUR for our pet (the highest price we ever paid), and not even a pet cushion or a toy in the room. On top, pet was not allowed in the restaurant : we had dinner delivery and had to have breakfast in turns, There is this common say that pets are not allowed in restaurants in Spain, but we were told by a Spanish lawer that is not what Spanish law says. Pets should not be in spaces were meals are processed or prepared; restaurants are only places were meals are delivered and eaten. When will Spain become a pets friendly destination ?