Check in was 4pm. We didn't get a room until 5pm & that was only because after waiting that hour, I went up and asked what was being comped considering we had just driven 12 hours with 3 kids. They finally got us in a room after that. The reason given to us for the delay was for "extra cleaning" however there was hair all over the shower & bathroom. When house keeping came halfway thru the trip, that still was not cleaned up and they left us with no toilet paper. The breakfast buffet was also not great. Didn't matter what time we got there, they were out of most things. But it's free so whatever. The location of the hotel is great, the beds were comfy. That's about all I can say about it.
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