Pullman Vina del Mar San Martín

Ulasan Pullman Vina del Mar San Martín

Pullman Vina del Mar San Martín

Av. San Martín 667, 2520096 Valparaíso, Vina del Mar, Valparaiso, 2520096, ChileLihat Detail Hotel
Pullman Vina del Mar San Martín
Pullman Vina del Mar San MartínPullman Vina del Mar San MartínPullman Vina del Mar San Martín
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.2/5
Very Good
106 ulasan
Ulasan terverifikasi
Location4.2
Amenities4.1
Service4.1
Cleanliness4.2
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All reviews(106)
Positive reviews(5)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Premium Deluxe Twin Room with City View - Upper Floor
Menginap di Okt 2024
Couples
13 ulasan
5.0/5
Outstanding
Diposting pada 27 Nov 2024
Everything was perfect, from A to Z. A modern hotel with friendly and helpful staff, making you feel welcome. I can only say, muchas gracias
Tanggapan dari Properti: Dear Guest,We are thrilled to hear that your experience at Pullman Vina del Mar San Martín was perfect. Thank you for your kind words about our modern facilities and dedicated staff. We look forward to welcoming you back in the future!Cristián Mera.Deputy Manager.
Guest User
Premium King Room with Sea View
Menginap di Jan 2025
Family
2 ulasan
3.2/5
Diposting pada 15 Feb 2025
I also stayed at this hotel last year and was really happy with it, which is why we returned this year. But this year it wasn't the same. The shower in my room was leaking water all the way to the bed. There was also a leak in the sink, which I obviously reported. They went to fix it, but it wasn't completely fixed, so the leak continued. They came back again, and it wasn't completely fixed. In short, it wasn't very comfortable. After informing them of the situation, they offered me a room change, but to a smaller one, which I declined. The solution they gave me was to stay there and they would give me more towels to dry the water. That was bad. The good thing is the location, very close to the beach, which makes a lot of things easier. I don't know if I would go back...
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Guest User
Deluxe Twin Room with Sea View
Menginap di Des 2024
Couples
1 ulasan
5.0/5
Outstanding
Diposting pada 28 Jan 2025
We were at the terrace bar, next to the pool, everyone was very friendly and I had some very delicious juices.
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Tanggapan dari Properti: Estimado huésped,Agradecemos sinceramente sus amables comentarios sobre su experiencia en el bar de la terraza. Nos alegra saber que disfrutó de nuestros deliciosos jugos y que nuestro equipo brindó un servicio amable. Su satisfacción es nuestra mayor recompensa y nos motiva a seguir mejorando cada día.Atentamente,Cristián Mera.Deputy Manager.
Guest User
Premium Deluxe Twin Room with City View - Upper Floor
Menginap di Des 2024
Couples
12 ulasan
4.0/5
Very Good
Diposting pada 19 Jan 2025
Everything was fine, but the pool service was a bit bad, and the parking issue was also bad. The rest was ok Recommended for the value on a trip
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Tanggapan dari Properti: Dear guest,We appreciate your comments about your stay. We regret that the service at the pool and the parking lot have not met your expectations. Your opinion is valuable to us and will be taken into account for future improvements.Cristián Mera.Deputy Manager.
Guest User
Premium Deluxe Twin Room with City View - Upper Floor
Menginap di Des 2024
Family
1 ulasan
5.0/5
Outstanding
Diposting pada 22 Jan 2025
Very good location, excellent hotel. Very good room for a couple and a daughter. Spectacular restaurant and bar. Exceptional service.
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Tanggapan dari Properti: Thank you for choosing us and for filling out our satisfaction survey. We are very pleased that your stay was a great experience. Making sure you leave satisfied is what we strive to do for you and each of our guests. We hope to have the opportunity to welcome you again in the near future and that you continue to trust our quality of service.Receive a cordial greeting from the Pullman Viña del Mar San Martín team.Cristián Mera.Submanager.Translated with the free version of the translator -DeepL.com
Felipe
Superior Twin Room
Menginap di Okt 2023
Family
2 ulasan
2.7/5
Diposting pada 13 Nov 2023
The room was dirty, the mirrors were stained and the service was not the best. He The gym also lacked a lot of machinery.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you very much for rating your stay at Pullman Viña del Mar. We appreciate your comments and we are very sorry that you had problems with cleanliness, service and gym. We offer our sincere apologies for the problems you experienced. We have informed the relevant areas to work on an immediate improvement of the points that you have reported to us. We hope to have the opportunity to serve you again. Best regards. Cristian Mera. Deputy Manager.