Ibis Villepinte Parc Expos

The lady at the reception desk was very welcoming and helpful, great service! The area feels extremely safe, however for anyone travelling just via public transport it’s very hard to find and requires going through various different security gates and a 15/20 minute walk from the nearest train station. The room was clean and spacious!

Parfait seul bémol pas de machine à café

L’acception de accueil qui est madame avec le cheveux court est très mauvaise, impatiente . Jamais habiter ce genre de hôtel. Comprends pas pourquoi elle pourra travailler pour l’acception

The hotel itself is a bit run down but fine for a short stay. The rooms are very small. I would say to any visitors the hotel is difficult to get to, and difficult to get out of! Because it is so close to the exhibition centre, when that closes it becomes difficult to make your way back from any public transport as the hotel is just on the motorway. I am unsure if we missed something on our visit but could not figure out how you would get through the gates after 7.30pm. If arriving by car/taxi this is not an issue really but the hotel is really in the middle of nowhere. Fine if you are just going to the exhibition centre and back then leaving. It is quite confusing on how to get around if not by car. The breakfast was good, decent selection and filled up reguarly.

The bed sheets was not changed throughout my entire stay. The edges of the small bed was dusty. The staff were friendly and helpful.

We were thrown into this pit by AirFrance following a delay. The rooms were filthy, the sheets torn, there dirt on the walls. Breakfast was limited to those who got there early enough and even getting there half an hour before it stopped serving saw us leave with a nibble on some stale bread and no drinks. Very rude staff, even for Paris. Would certainly not recommend

Decent stay. I arrived at the same time a tour bus arrived and despite being ALL Platinum, had to wait for that group to check in first. (Feedback to management: I believe ALL Gold and above do get precedence - neutral). Pro tip: if you arrive anytime past 7pm by metro RER, forget being able to walk to the hotel. (More on that below). When I did arrive at the check-in desk, the staff were very kind and sympathetic, and I appreciate them offering me an additional beverage from the canteen on top of my welcome beverage which would be served during operational hours at the restaurant. Unfortunately, the restaurant was closed at the time of my check-in. (Neutral). Room itself is fine, a little bit rundown, but everything works and it is quiet. Check out was also smooth and throughout my stay, staff were kind, friendly and affable. For guests arriving in the evening, it is good to be mindful that the convention center and exposition that provides easy access to the hotel is closed from 7:30 PM onwards. In order to reach the hotel, I walked several kilometers on a busy highway. Total walking time almost 40 minutes. In conclusion, I don’t believe that this is an ideal hotel, unless you have a vehicle for point-to-point transportation. In that respect, I also believe that the price point is a little bit high for what this product is. (-1 point) I would certainly book a different hotel if I was to come back to this area again. Something in proximity to the station and/or services. Plus point: the menu at the Boucherie Restaurant looked delectable.

the hotel is super far from the airport and even from the RER station. I got lost at some point and I had to call the hotel multiple times to get directions on how to get there. The person at the front desk was impolite, sounded annoyed and not helpful at all. Won't stay here again

Bad reception service to begin. Was given a room without heating (it was broken), and was in January. Asked to change room and they have a portable heater in the room! Carpet really dirty. Over priced during Maison. Forget the restaurant and breakfast overcrowded and dirty/messy. Bad personal all over. Never again! Keep far away!!!