The best receptionists I've encountered for a very long time. All of them. Friendly, professional, efficient. Very rare nowadays. As for the hotel, great location right in the centre, a few steps from St Mark's. It's clean and comfortable (and warm for winter visits) with everything a normal traveller might needs and it is priced very reasonably. Yes there are stairs so probably wouldn't suit the elderly but for anyone else it would be a great choice! I will certainly recommend it to everyone! And, again, the best staff ever!
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