DrG29
17 Februari 2024
Many thanks once again to all the wonderful staff. From initial check in, though daily impeccable service for the friendly and professional Saša at mealtimes, to the final check out, all staff are polite, helpful and friendly. You can see that the Valamar have struck gold with their formula. We met two other families who had come because they enjoyed their summer trip so much, and the hotel group appears to retain their excellent summer staff from the Croatian hotels to work in the winter season. This means the staff are really a cut above most hotels. The hotel itself is well equipped with heated boot room, spa, pool, kids club and large lobby bar. The rooms are a great layout for families. It’s close to the slopes, although not quite ski-in/out. We have been 4 times so clearly rate it! The only perennial mild disappointment is (and brace yourself for a stereotypical Brit complaining the food is too _insert country of origin_)! the supper- as the food on the slopes is typical Austrian, we were ready for a more pan European Fayre at night. Instead of more soups and schnitzel, we would love either a ‘chalet style’ option each night of perhaps chilli con carne, spaghetti Bolognese, tartiflette, etc, or simply more French/swiss alpine food. This is really our only complaint but enough that some members of the group return instead to France. On the whole, the breakfast buffet and salad buffets are vast. So these are great. Thank you again to all at the Valamar. Hopefully see you next year!
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