Itza Hotel Akumal - Dive House

Super lovely, quiet, clean, and comfortable hostel. It was my first night of real rest once I made the decision to switch from another hostel in the neighborhood. The staff is so lovely, breakfast was very fresh and filling. I booked for one night and ended up staying three.

You get what you paid for. We were traveling from Cancun to Tulum and decided to stop here for one night. Best we didn't actually sleep here rather just have a safe place to retreat to. Bathrooms are very outdated and cleaned to a bare minimal. Same goes for the wash towels they left us

This is an affordable location, walking distance to the beach (15 minutes?) and the animal sanctuaries. Very close to the colectivos that zip you to Tulum or Playa. Definitely not “touristy” Mexico— this is where the people working in the resorts etc live. Seemed safe, a good restaurant around the corner (El Ultimo Maya). The rooftop area and pool were lovely and the free breakfast was both a surprise and lovely (great fruit plate and my 12 year old loved the hotcakes). Very clean. Safe in room for valuables. AC and ceiling fan and screened windows for all ambient temperature preferences. TV with States programming (Netflix, Disney). Being in the pueblo (town), it is a tad noisy (dogs, music) but this calms down later in the night. Big thunderstorm with lightning took out the electricity all over town— glad I had packed flashlights! (It came back on 2 hours later, but it was DARK, so word to the wise, pack a flashlight!). Great owners who are concerned about your comfort. Friendly neighborhood street dogs come to visit in the lobby. Kitchen and fridge access if you want to cook your own meals, and purified water available (free).

The location was very convenient and in walking distance to the main attractions nearby, including Akumal Beach. The staff were very friendly and accommodating. The building was very clean and updated for the location it is in, and the rooftop pool was a very nice amenity-- only thing that was missing was a rooftop bar!

Excellent hotel, super friendly staff, highly recommend

Coming to Akumal was the best decision I could make on my trip to Mexico. It’s just a really peaceful place where you can enjoy the best of the Riviera Maya (Cenotes, open water diving, ruins, jungle, etc…) while you stay in a really comfortable place far away from the turistic areas so is a really strategic point for a lot of excursions. The hosts and workers are really kind and willing to help you always. The rooms are really confortables and you realize they take care of things. Also is the perfect place if you want to dive, the hotel is also a diving center and they offer really good tours, courses and certifications. The Hotel is really clean and the spaces are really good to share and socialice with other travelers, specially the pool with a really cool view and nice breakfast.

I stayed 5 nights at the ITZA hostel and I cannot fault my stay. All the staff were very friendly and helpful, Clarissa and Fernando catered to all my requests and questions about Akumal and the surrounding area. The hostel was very clean, secure and well equipped. The owners were very friendly and assisted my requests for excursions. I would highly recommend staying here if you are in Akumal.

Very good hotel, not overpriced and in a couple of minutes you walk to the beach! The hotel is very clean & everything is brand new. The staff is really nice and the manager will help you with everything. Breakfast is good, you don’t have many choices but what you get is fresh & very good! If you are in Akumal you should go to this hotel. In the area, you can walk out of the street there are some good restaurants.

Best accommodation in Mexico! Everything was perfect, had an amazing stay. Love it!