33 Gerrard Street West, Old Toronto, Toronto, Ontario, M5G 1Z4, CanadaLihat Detail Hotel
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Ulasan Tamu tentang Chelsea Hotel Toronto
8.2/10
Luar Biasa
238 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi8.5
Fasilitas7.7
Layanan8.1
Kebersihan8.3
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AAA8
Kamar Chelsea Ukuran Queen
Check-in Agt 2023
Traveler solo
4 ulasan
6.5/10
Diposting pada 5 Sep 2023
Hotel Chelsea sangat dekat dengan Universitas Toronto, stasiun bus, bank, dan supermarket. Lokasinya sangat bagus dan harganya tidak terlalu mahal. Meskipun tidak ada lemari es di kamar dan Anda dapat menikmati es batu di sudut lantai yang sama. Dan kondisi kamarnya cukup kumuh, seperti karpet yang kotor, volume air keran tidak mudah dikontrol.....
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: AAA8 yang terhormat, Kami mohon maaf karena kunjungan terakhir Anda tidak sepenuhnya memuaskan. Kami menghargai setiap masukan yang jujur karena masukan tersebut membantu kami untuk terus mengidentifikasi area utama di tempat kami yang memerlukan perhatian ekstra untuk memastikan pengalaman tamu yang lancar. Kami akan menyampaikan keluhan Anda kepada departemen terkait untuk melayani semua tamu yang layak mendapatkan layanan dan akomodasi yang luar biasa dengan lebih baik. Hormat kami, Spesialis Pengalaman Tamu - Chelsea Hotel, Toronto
B Lynch
Executive King Room
Check-in Jul 2023
Pasangan
14 ulasan
10/10
Fantastis
Diposting pada 17 Agt 2023
Chelsea memiliki semua yang kami butuhkan dan lebih banyak lagi. Berteriaklah kepada Johnathan di meja depan dan Will di petugas untuk semua bantuan mereka. Ini adalah kunjungan kami yang ke-2 dan kali ini kami ditempatkan di bagian biru. Bagian ini sedikit lebih bagus daripada bagian merah yang kami tinggali sebelumnya. Kamar memiliki furnitur yang lebih bagus, TV yang lebih besar, dan balkon yang menghadap ke Jalan Yonge. Kami benar-benar menikmati masa menginap kami.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: B Lynch yang terhormat, Kami merasa hangat mendengar tanggapan yang luar biasa ini! Kami pasti akan membagikan komentar baik Anda kepada Jonathan dan Will. Kami berharap dapat menyambut Anda kembali. Hormat kami, Spesialis Pengalaman Tamu Chelsea Hotel, Toronto
Sherry Kennedy
Check-in Feb 2023
Keluarga
2 ulasan
9.0/10
Sangat Baik
Diposting pada 19 Mar 2023
Setelah semua yang terjadi (pemesanan kami dibatalkan tanpa sepengetahuan kami) semua orang membantu memberi kami kamar. Kamar kami di Chelsea sangat bagus. Kecuali selimutnya yang menyentuh lantai. Layanannya sempurna dan fasilitasnya "luar biasa". Kolam renang/pusaran air/sauna benar-benar yang terbaik. Minggu kami adalah yang luar biasa).
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Sherry Kennedy yang terhormat, Terima kasih banyak telah berbagi pengalaman Anda dan mohon maaf sebesar-besarnya atas ketidaknyamanan yang Anda alami dengan reservasi. Masukan konstruktif Anda sangat kami hargai karena akan membantu kami untuk terus mengidentifikasi area utama di properti kami yang memerlukan perhatian untuk memastikan pengalaman tamu yang lancar. Kami akan meninjau komentar dan kekhawatiran Anda dengan departemen yang sesuai untuk memastikan kami mencegah pengalaman serupa di masa mendatang. Kami harap Anda memberi kami kesempatan lagi untuk menyambut Anda kembali. Hormat kami, Spesialis Pengalaman Tamu Chelsea Hotel, Toronto
fordeweb
Kamar Chelsea Ukuran Queen
Check-in Apr 2025
Traveler bisnis
14 ulasan
8.0/10
Luar Biasa
Diposting pada 2 Jun 2025
A very large hotel directly in the city centre so accessible to all folks. Can be a little overwhelming with 1500+ hotel rooms. No rooftop bar just a pool and viewing terrace. WiFi was fast enough.
Terjemahkan
Tanggapan dari Properti: Thank you for your review! We appreciate your feedback and are glad you found our central location convenient and the WiFi satisfactory. We hope to welcome you back again soon!
Clairma
Kamar Chelsea dengan Tempat Tidur Ukuran King
Check-in Jun 2025
Pasangan
31 ulasan
9.5/10
Menakjubkan
Diposting pada 7 Jul 2025
Great location in downtown Toronto. Staff was friendly and helpful. The only issue we had was that we couldn’t turn the AC on ourselves. Somebody from the front desk came and helped us, but we weren’t able to control the temperature after that. I’m not sure if that’s an overall issue or just a problem with our room.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for the wonderful feedback. We are thrilled to learn that our location was well-suited to your needs! We hope to welcome you back. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
Tamu
Kamar Chelsea Ukuran Queen
Check-in Mei 2025
Pasangan
1 ulasan
6.5/10
Diposting pada 27 Jun 2025
On June 25th my wife and I stayed at the Chelsea for 1 night.
We have been clients of Chelsea since it was first constructed many years ago.
We had a very disappointed stay this time because, as we waited on Gerrard St to enter the underground parking (quite congested) we were given a $200 parking violation by a parking representative who stated we were blocking the bike lane. We were in line for approximately 10 minutes and considered it normal traffic congestion in Toronto. We remained in our car and eventually entered the parking garage.
I have disputed the parking ticket, but also feel that Chelsea has to take some ownership in this situation. There were a couple of vehicles in front of the hotel without occupants that should have been moved and this would have given much easier access to the parking.
As of today Chelsea will not be a top preference for future visits to Toronto.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your review and for being a longtime guest of the Chelsea. We truly appreciate your loyalty over the yearsWe’re very sorry to hear about the parking situation and the inconvenience it caused during your recent visit. Your concerns are important to us, and we will be sharing this feedback with our team for further review and improvement.We understand your frustration and hope you might consider giving us another opportunity in the future to provide a better experience. Regards, Guest Experience Specialist, Chelsea Hotel, Toronto
黄家庭
Chelsea Two Double Room
Check-in Mei 2025
Keluarga
52 ulasan
8.0/10
Luar Biasa
Diposting pada 16 Jun 2025
A large hotel which provides accomodation for many air crew staff. Location is good. There is a supermarket nearby which offers much convenience. Two indoor swimming pools and one fitness centre. A long queue during check out as there are only two staff in the front desk which is undesirable.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your review and for highlighting the convenience of our location and amenities like the pools and fitness centre. We’re glad you found them useful during your stay.We appreciate your feedback regarding the check-out experience and apologize for the delay you encountered. We understand how frustrating that can be and will share your comments with our team to help improve guest flow at peak times. We hope to welcome you back again soon! Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
Tamu
Kamar Chelsea Ukuran Queen
Check-in Apr 2025
Pasangan
1 ulasan
9.0/10
Sangat Baik
Diposting pada 28 Mei 2025
A nicely renovated hotel; great customer service; friendly and very helpful staff; affordable pricing.
Terjemahkan
Tanggapan dari Properti: Dear Guest , Thank you for your honest review! We're delighted to hear you enjoyed our renovated hotel, friendly staff, and affordable pricing. We appreciate your feedback and look forward to welcoming you back soon!
Tamu
Chelsea Two Double Room
Check-in Mar 2025
Keluarga
1 ulasan
8.0/10
Luar Biasa
Diposting pada 21 Apr 2025
Gym was so much better than other gym. Was very surprised by how much equipment there was. Hotel room could be more up to date but bed was clean.
Terjemahkan
Tanggapan dari Properti: Dear Guest, We’d like to thank you for taking the time to review our hotel. Thank you very much for your feedback - It is highly appreciated as it enables us to further develop our products and services. We look forward to having you stay with us again soon. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
Tamu
Chelsea Two Double Room
Check-in Mei 2025
Keluarga
1 ulasan
9.5/10
Menakjubkan
Diposting pada 26 Jun 2025
Everything is fantastic. Great hotel in a very good localization
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for the wonderful feedback. We are thrilled to learn that our location was well-suited to your needs! We hope to welcome you back. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
Tamu
Kamar Chelsea Ukuran Queen
Check-in Jun 2024
Pasangan
4 ulasan
7.5/10
Diposting pada 15 Jul 2024
Not bad. First, the photos on the website differ significantly from reality. The rooms were much less comfortable than they were pictured.
Secondly, the service also did not meet expectations. There were some questions about the card to get to the room .
Terjemahkan
Tamu
Chelsea Two Double Room
Check-in Jun 2025
Keluarga
1 ulasan
9.5/10
Menakjubkan
Diposting pada 26 Jul 2025
It was excellent stay, we enjoyed every moment.
Terjemahkan
Ibrahim Mohammed S
Kamar Chelsea Ukuran Queen
Check-in Jun 2025
Traveler solo
4 ulasan
7.5/10
Diposting pada 13 Jul 2025
Not bad hotel but a bit old needs some renovation
Terjemahkan
ctk
Chelsea Two Double Room
Check-in Nov 2024
Bepergian dengan teman
1 ulasan
8.5/10
Luar Biasa
Diposting pada 28 Mar 2025
A rather old hotel but is located at a convenient spot, hygiene is overall good but the room is not too spacious, quite pricey as well
Terjemahkan
Russell Anderson
Chelsea Two Double Room
Check-in Mei 2024
Traveler solo
7 ulasan
9.0/10
Sangat Baik
Diposting pada 29 Jun 2024
The fan came on in loud blasts during the night, which was annoying. Everything else was fine, although a bit underwhelming given the price.