Ulasan Travelodge by Wyndham Thunder Bay

The facilities is old and worn out, i.e flooring, walls and lighting; it needs serious renovation. For the price, it's a ripped off. The location is very convenient, at the same time is noisy.

My worst experience so far. A smell of cigarettes in the corridor leading to my room, the smell was coming from an identified room, the 203, which had its door shortly open. From outside, we were able to see the room occupants smoking from their room with windows open. They were throwing out the smoke outside but there was the awful smell inside the hotel. I complained 4 times about it and no action has been taken to take care of the problem. Also, my neighboor kept hitting on the wall until over midnight and it made it hard for me to sleep. I complained 3 times about it and no action has been taken. Also, a drunk person kept calling at my room to disturb us. I asked the receptionist for knowing who was the person who kept calling me and she was unable to tell. She was also unable to check and/or prevent the calls so I have been forced to pull the plug on the phone, so it stops to ring. Without a doubt my worst hotel experience by very far. 0 effort from the staff to solve any of the numberous problems. It was a complete disaster. I also forgot to mention how dirty the alley was on my way to my room. There was chips on the carpet, used toilet paper, used dirty towels. It was obvious the staff accountable of cleaning messed up his job. To resume, bad receptionist, bad cleaner, bad service and bad neighboors. It was a complete disaster. Sincerely.

Nice hotel with friendly staff but the rooms bathroom need to be updated

This hotel is the worst hotel I have ever stayed in in my life! I am a business person and I often stay in hotels on business trips. I have never stayed in a hotel with such poor facilities. It can't be called a hotel! First, in November, in the winter, there was only a thin blanket on the bed! There was no quilt. I asked the front desk for a quilt, and I could only get a blanket from a room that I had never stayed in! Second, the toilet can't keep water, so it is refilled after a while, and it makes a lot of noise! ​​Third, I don't know why the carpet was wet when I got up in the morning, and the disposable slippers we brought were wet! My son likes to walk on the carpet in socks, and his socks got wet! Fourth, the air conditioner can only give cold air, and the noise is huge. We can only unplug the power supply, otherwise we should not be able to fall asleep! Fifth, I don't know why the credit card was charged 4.92 Canadian dollars for no reason, and my son didn't ask. Fortunately, the cost was not much, so he didn't bother to find it! It is recommended that such a hotel should be closed! Don't cheat the guests who stay there! It is also recommended that Ctrip cancel its cooperation with this hotel!

Let's not talk about the poor hotel, after all, the price is here! Ctrip charged the room fee, but the hotel charged it again and still refused to refund it, then you are a fraud

Very clean and convenient parking

It's the dirtiest hotel I've ever stayed in. The price is not cheap in peak season. The coffee grounds drunk by the previous guests are still in the pot, and the mattresses are speckled. But the location of the hotel, the surrounding environment is very beautiful.