Ulasan Shangri-La Sydney

Senang sekali bisa mengina0 dsini hotel yg nyaman suka dengan ini

Sikap meja depan sangat baik. Ambil inisiatif untuk meningkatkan kamar untuk kami, pemandangannya luar biasa

Itu bagus tetapi ketika kami pergi, hotel ini sangat sibuk dan kolam renang ditutup selama dua hari ... dan ada terlalu banyak saat sarapan juga canapé yang kami miliki di malam hari tidak sebaik yang kami kira .. karena COVID semuanya disajikan tetapi kami merasa seperti kami tidak mendapatkan kualitas yang baik dan jumlah makanan yang baik.

Firstly, I have noticed that after the daily room cleaning services, certain items were consistently missing or overlooked. For instance, the bathrobe was never replaced, despite its regular use. Additionally, the housekeepers consistently neglected to make up the baby cot, as there were no bed sheets provided for it. Furthermore, I was shocked to discover that the glass I used was not properly washed. Even on the following day, I could still see sticky dirt residue on the glass when I attempted to reuse it. This lack of cleanliness is unacceptable and reflects poorly on the hotel's standards. Another concerning observation was that the dirty bathrobes were hung directly on the bathroom hanger instead of being replaced with clean ones. This raises doubts about the overall cleanliness and hygiene practices. To ensure proper identification of used or dirty bathrobes and towels, I would place them on the bathtub, as they would naturally become wet. However, to my surprise, upon returning to my room, I discovered that the wet, dirty bathrobes were hanging behind the toilet door. This leads me to question whether the housekeepers diligently replaced the bed sheets, as my child has been experiencing severe red spots allergy on her face when waking up in the past few mornings. Moreover, after making up the room, some of the replaced shampoo and shower gel were half-filled which means they were recycled from another room.

Lovely hotel, staff were excellent and food in Horizon Club amazing. Had a wonderful experience thank you.

A bit old but everything was fine Worth the price Breakfast is a must ! The view will blow ur mind

The site is very beautiful, in addition to the speed of check-in, the staff was at the highest level

So happy

Very good experience when we stayed there.

Great view，lication…

Excellent location. Located right next to Circular Quay and The Rocks Market, and walking distance to the Opera House. Very good service but the interior is a bit old

Good Have a nice trip in this hotel,next time still want to join this hotel

Service could have been better with requested queries.

A good location hotel close to the rocks market and circular quay , with the stunning view to darling harbour and the magnificent sun rise view to sydney opera house