To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(123)
Positive reviews(120)
Reviews with photos/video(23)
Great location(17)
Awesome rooms(14)
Awesome stay(13)
Delicious breakfast(12)
Friendly staff(12)
Clean and tidy(11)
Convenient for shopping(5)
Negative reviews(3)
OyunaTraveler
Twin Room
Stayed in Oct 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Nov 17, 2024
Good location, good breakfast. No bidet.
Olegas730
Executive King Room
Stayed in Aug 2024
Couples
3 review
4.7/5
Amazing
Posted on Sep 8, 2024
Breakfast amazing! Need put more attention for clearness.
Guest User
King Room
Stayed in Dec 2023
Family
23 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Very nice hotel and good service ! Even make the surprise with the birthday cake ! Thanks a lot for such kind activity!
Khan shahs
King Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Best hotel best location
Sokhail
King Room
Stayed in Jun 2024
Business travelers
61 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Nice hotel , location is beautiful as well
Mikaeil
King Room with Park View
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 22, 2024
It was very awesome
Anonymous User
King Room
Stayed in May 2023
Solo travelers
1 review
4.5/5
Great
Posted on Jul 28, 2023
The room is clean. Everything is okay
Guest User
King Room
Stayed in May 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jun 30, 2023
Was perfect
Ann_1124
King Room
Stayed in Jan 2025
Business travelers
2 review
4.1/5
Very Good
Posted on Mar 10, 2025
I forgot to worry about the room photos. The hotel lobby is not big, the location is OK, it is in the city park, next to Tashkent's largest shopping mall complex, shopping and restaurants, the hotel breakfast is local and Western style, the good thing is that the weather there is really dry, the nose is dry and itchy and bleeding, the freshly squeezed vegetable and fruit juice for breakfast every morning is really a lifesaver. The hotel service staff is quite enthusiastic, the room is clean, there is ILLY capsule coffee in the room, free mineral water, the only thing is that the disposable slippers really do not meet the standards of a five-star hotel, too bad
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Guest User
Twin Room
Stayed in Sep 2024
Travel with friends
3 review
4.5/5
Great
Posted on Dec 28, 2024
The location is excellent. There is a large square park downstairs from the hotel and a super large shopping mall next to it.
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Guest User
Twin Room
Stayed in Jul 2024
Family
6 review
4.7/5
Amazing
Posted on Aug 19, 2024
The hotel is located in a park, and the facilities and breakfast are great. The only drawback is that the shower head is not big enough, and the beds we booked are two 1.5-meter beds, but the width is only 1.2 meters. I contacted the front desk, and they said that their twin beds are the same size. Ctrip's information is sometimes inaccurate, which resulted in our family of four being able to have one big bed and one small bed, but the adults didn't sleep well. Fortunately, Ctrip communicated in time and actively solved the problem, so I am still very satisfied. (In the picture, my daughter is 9 years old, 1.38 meters tall, and her feet are still outside, for your reference)
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Guest User
King Room
Stayed in Jun 2024
Business travelers
3 review
0.5/5
Posted on Jul 15, 2024
The first two days were fine, overall it was OK. On the third day, the service started to have problems. The bath towels were not changed, and one day the towels were not provided at all, only bath towels were provided. My eyes were allergic after using them. The suitcases in the hotel were also turned over. It was a very disappointing experience. It is hard to imagine that this is something that an internationally renowned hotel brand can do.
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karen_cyx
King Room
Stayed in Oct 2024
Business travelers
6 review
4.0/5
Very Good
Posted on Dec 4, 2024
Good location, close to transportation and attractions, convenient for travel. The room has an exotic style, comfortable bedding, but the facilities are a bit old and there are few sockets. The service staff has a good attitude, but the response to individual needs is slow. The catering is unique, but the breakfast variety lacks variety. The hygiene is generally good, but the corners are not clean. Overall it is acceptable, but there is still room for improvement.
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johnnyzlzlzl
King Room
Stayed in Oct 2024
Business travelers
15 review
4.8/5
Amazing
Posted on Nov 8, 2024
The room is very good and the location is also very good, next to citymall. I booked a king-size bed room and the front desk gave me a standard room. When I went to change it, they said the computer was messed up. The shower room was not replenished with bath gel in time.
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Guest User
King Room
Stayed in Sep 2024
Business travelers
8 review
4.3/5
Very Good
Posted on Nov 1, 2024
The room is OK. I have a special room, but the desk is too low. The night view around City Garden and Magic City is very good, with fountain performances, and the largest shopping mall City Mall is also nearby. Recommended