Avani Sepang Goldcoast Resort

Ulasan Avani Sepang Goldcoast Resort

Avani Sepang Goldcoast Resort

67, Jalan Pantai Bagan Lalang, Kg Bagan Lalang, Bagan Lalang, Tanjong Sepat, Selangor, 43950, MalaysiaLihat Detail Hotel
Avani Sepang Goldcoast Resort
Avani Sepang Goldcoast ResortAvani Sepang Goldcoast ResortAvani Sepang Goldcoast Resort
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Avani Sepang Goldcoast Resort

8.3/10
Very Good
352 ulasan
Ulasan terverifikasi
Location8.3
Amenities8.2
Service8.2
Cleanliness8.4
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All reviews(352)
Positive reviews(314)
Reviews with photos/video(163)
Nice sea view(22)
Tasty food(19)
Great swimming pool(17)
Too many mosquitoes(17)
Offers pick-up/drop-offs(12)
Well designed(7)
Close to airport(7)
Perfect for honeymoons(5)
Negative reviews(38)
Guest User
Superior Room
Check-in Feb 2025
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 2 Apr 2025
Everything is good. Just that variety of food need to be improve again in order to attract more tourist.
Tanggapan dari Properti: Dear Value Guest,Thank you for your feedback! We’re so glad to hear that you had an enjoyable stay. We truly appreciate your suggestion regarding the variety of food, and we will certainly consider it as we continue to improve our offerings to attract more guests.Your input is important to us, and we hope to welcome you back for another great stay in the future!Warm regards,Bazmeer NazarGuest Services Manager
washim
Two Bedroom Villa
Check-in Feb 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 2 Apr 2025
It was a great place for relaxing. My kids enjoyed the fore show and the food was good.
Tanggapan dari Properti: Dear Washim,Thank you so much for your kind words! We’re thrilled to hear that you had a relaxing stay and that your kids enjoyed the show. It’s wonderful to know that you also enjoyed the food.We truly appreciate your feedback, and we hope to welcome you and your family back for another great experience soon!Warm regards,Bazmeer NazarGuest Services Manager
Anonymous User
Superior Room
Check-in Jan 2025
Couples
6 ulasan
9.0/10
Great
Diposting pada 2 Mar 2025
Overall is good! A pleasant stay there, there is an excellent fire show during weekend. Thanks hotel for the birthday decoration. For breakfast , I saw flies on the food maybe need to solve this problem. Buggy service from free car park to lobby and lobby to hotel room is consider fast, no long waiting time Recommended 2d1n stay👍
Tanggapan dari Properti: Dear value guest,Thank you for taking the time to share your recent experience at Avani Sepang Goldcoast Resort.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager
Nettyboop
Superior Room
Check-in Jan 2025
Couples
1 ulasan
9.0/10
Great
Diposting pada 14 Mar 2025
Perfect place if you want to unwind. The staff are all friendly and accommodating. I didn’t like the color of the sea. The quality of the food could be improved. But overall the view of the resort is breathtaking.
Tanggapan dari Properti: Dear Nettyboop,Thank you for sharing your experience with us! We’re delighted to hear that you found our resort to be the perfect place to unwind and that our team’s friendliness and hospitality stood out during your stay.We appreciate your constructive feedback regarding the color of the sea and the food quality. While the natural sea conditions are beyond our control, we are always striving to enhance our dining experience, and your input will be shared with our culinary team for improvement.It’s wonderful to know that you enjoyed the breathtaking views of the resort. We truly hope to welcome you back in the future for an even more enjoyable stay.Best regards,Bazmeer NazarGuest Services Manager
Anonymous User
Superior Room
Check-in Jan 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 11 Feb 2025
Everything is good. Excellent service from the staff. A very memorable experience staying at Avani
Tanggapan dari Properti: Dear Value guest ,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager
Thenmoli
Superior Room
Check-in Jan 2025
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 4 Feb 2025
Very nice and peaceful place❤️🌸 Love the people there and good buggy services 😉 Thank you so much for the good services
Tanggapan dari Properti: Dear Thenmoli,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager
Tuncay Yo
Superior Room
Check-in Jan 2025
Couples
3 ulasan
7.5/10
Diposting pada 6 Feb 2025
The room was good , with balcony and compfortable Bed. Service was Always friendly and helpful. the Location of the Resort is totally Out of the Zone. which means If you want to do some actions, then is Not the right place. very quiet and some where No where. If you stay longer then 4 days will be defenetly boring. the breakfast was OK , have Seen better places for the Money they charging ! the swimming pool is to small and dirty, WE was Not even one day inside . ...which makes the whole Holidays more worse....because the SEA also dirty and Not even possible to swim. This was our first and Last time . and WE also will Not reccomand it. WE think this is a place for writing people or old people Like to have really quiet time.
Tanggapan dari Properti: Dear Tuncay Yo,We are truly grateful for the feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Nazarul Hisham JaniNight Manager
karlz
Superior Room
Check-in Des 2024
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 3 Jan 2025
checking in was smooth and staff very polite and friendly. room are spacious and clean. buggy service was excellent from car park to hotel room. breakfast are so nice and so much varieties. weekend full with activities from morning till dawn. very happy and surely will repeat.
Tanggapan dari Properti: Dear Karlz,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager
Guest User
Family Villa
Check-in Nov 2024
Travel with friends
1 ulasan
8.5/10
Very Good
Diposting pada 1 Jan 2025
Everything was top notch except the buggy cab pickup service. Considering the new year crowd, the management would have hired more buggy cab services. We waited for almost most 1.5 hours to get picked up and then complete the checkout process. There is really a room for improvement on this aspect.
Tanggapan dari Properti: Dear Guest User,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager
Shean Lim
Superior Room
Check-in Nov 2024
Couples
1 ulasan
8.0/10
Very Good
Diposting pada 2 Jan 2025
Our room’S fan is quite noisy, the temperature of air con on and off cold and hot. Staff is friendly.
Tanggapan dari Properti: Dear Shean Lim,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager
Manraj Barhey
Two Bedroom Villa
Check-in Nov 2024
Family
1 ulasan
7.5/10
Diposting pada 1 Jan 2025
Needs a little refresh but good overall . They didn’t tell us we had to switch on the hot water switch in the room … so cold showers !
Tanggapan dari Properti: Dear Manraj Barhey,Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Bazmeer NazarGuest Services Manager
Cronous
Family Villa
Check-in Nov 2024
Family
2 ulasan
9.5/10
Amazing
Diposting pada 6 Mar 2025
It's a luxury chalet near Kuala Lumpur. I took my family vacation and they all love it. However the food was very pricey for us. We order a food panda or grab it for dinner. Such a memorable holiday with them. Definitely will repeat
Tanggapan dari Properti: Dear Cronous,Thank you for choosing Avani Sepang Goldcoast Resort for your family vacation! We’re delighted to hear that you and your loved ones had a memorable and enjoyable stay with us. It’s wonderful to know that you appreciated the luxury chalet experience and had a great time together.We understand your feedback regarding the food pricing, and we truly appreciate your input. We continuously review our offerings to enhance the value and variety of dining experiences for our guests.We look forward to welcoming you back for another relaxing getaway in the future!Best regards,Bazmeer NazarGuest Services Manager
Winson06
Superior Room
Check-in Nov 2024
Family
12 ulasan
8.0/10
Very Good
Diposting pada 11 Des 2024
Good: 1. The room definitely had the “wow” factor upon entering. 2. The customer telephone hotline was polite. 3. The fire show was okay—while we’ve seen better, it was still quite entertaining overall. 4. The bed was comfortable. 5. Breakfast was amazing, with a wide range of foods. I particularly enjoyed the cheese platter and croissants. I must admit, I overate that morning. Areas for Improvement: 1. The buggy service could be more consistent. On one occasion, we had to wait 10 minutes for it to arrive, even though it wasn’t during peak hours. 2. The paint was peeling off in the balcony area—time for a touch-up. 3. There was an exposed nail at the entrance to Room 053. 4. Email replies could be faster. I emailed to check if I could do an early check-in but only received a reply after 3 PM, by which time I had already checked in. 5. The receptionist took a while to check us in and seemed new. Additionally, it would have been helpful if we were informed about the available activities. For example, we only found out about the SUP (stand-up paddleboarding) after reaching the beach. Overall: It was a good stay, and I would consider staying here again.
Tanggapan dari Properti: Dear Winson, Thank you for taking the time to share your recent experience with Avani Sepang Goldcoast. We appreciate your constructive feedback and are looking to improve on the areas mentioned. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Robin , Front Office Manager
Jia Haw
Superior Room
Check-in Nov 2024
Couples
1 ulasan
8.0/10
Very Good
Diposting pada 10 Des 2024
Very good, especially the massage. Personally suggest Cynthia and Fatimah. Location wise, it’s abit far from town
Tanggapan dari Properti: Dear Jia Haw, Thank you for taking the time to share your recent experience with Avani Sepang Goldcoast. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Robin , Front Office Manager
Mo fandi
Family Villa
Check-in Nov 2024
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 13 Jan 2025
I had the most incredible stay.. From the moment I arrived, I was greeted with warm smiles and exceptional service. The check-in process was seamless, and the staff went above and beyond to ensure I felt welcomed and comfortable throughout my stay. The room was immaculate and thoughtfully designed, with all the modern amenities one could ask for. The bed was incredibly comfortable, and the view from my window was simply breathtaking. Housekeeping did an excellent job of keeping everything spotless. The dining experience was another highlight. They served some of the most delicious meals I’ve ever had, with a great variety of options catering to all tastes. The breakfast buffet was particularly impressive, with fresh and high-quality ingredients. The hotel’s facilities were top-notch, including a well-maintained pool, a fully equipped gym, and a serene spa. Every area of the property exuded elegance and attention to detail. What truly sets this hotel apart, though, is the outstanding team. Their kindness and professionalism truly made my stay memorable. I highly recommend this hotel to anyone looking for a luxurious and relaxing experience. I can’t wait to return for another amazing stay!
Tanggapan dari Properti: Dear Mo fandi,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager