"The staff were very friendly, and I was very satisfied with the room they arranged for me. There were self-service luggage storage racks, which was quite convenient. Breakfast was a bit simple. Coffee and drinking water were provided free of charge 24 hours a day."

"服务：I’m here to specifically show my appreciation to the staff of the hotel. I forgot my Airpod in the room when checking out and will only stay one more day in another town at least one hour away. The staff from the hotel worked with me with great patience to confirm my itinerary and shipping address. When there is not enough time to make a delivery with commercial services, one of the staff decided to personally take my lost items to my next hotel with no ask for charge. I have never experienced such a kind gesture. I will not stay in any other hotels other than this one the next time I travel in the region. 卫生：👍👍👍 Onsen: 👍👍👍"

"Luckily, I was received a gift from them for their 1 anniversary which is very nice plum. I can share it to my friends in Hong Kong. The hotel is new and you can find many Japanese restaurant by 5 mins walk for dinner. The nice beach takes 5 mins by car. They provide free parking."

"I arrived at the guesthouse quite late, and they arranged two lower bunks for me. The atmosphere was very cozy, and the fellow hikers were friendly and chatty."

"Don't be fooled again! This is the worst hotel I've ever stayed in in all of Japan, bar none, absolutely the only one."

"Tanabe Hotel has a superior location, stylish room decoration, and friendly and thoughtful service, making people feel warm and comfortable. Every employee does their best to take care of the guests' needs and make them feel at home. The hotel provides a rich breakfast to satisfy guests with different tastes. Whether you are traveling for business or leisure, you can find the ideal accommodation experience here. All in all, Tanabe Hotel is an unforgettable accommodation choice and worth recommending to all travelers."

"The hotel is old japanese style.There is the toilet but no area for showering. There is the new modern hotel near this hotel that have locker .I keep my luggage during the trail. I think they are the same owner."

"The facilities and cleanliness were excellent, but because it's so new, there was still a strong smell of renovation. I had emailed ahead to inform them I'd be arriving late, and received a reply saying it was absolutely fine. However, upon arrival, the front desk was completely unstaffed, there were insects everywhere, and no code was provided to open the door to the self-service counter. Eventually, the Trip.com customer service actively contacted staff, and after waiting 25 minutes, I finally got the code for the front desk door. Only then could I self-check-in and get the room code. There was no other assistance throughout the whole process. I genuinely don't recommend this place for late arrivals."

"I was about to give bad reviews due to some poor check-in experience, but everything after check in is so good that compensates this journey. First, the check-in process that brings me with bad experience: it is self-served and there is no any staff. By rights you should receive an instruction email with check-in PIN in advance, which I heard from other guests. However, I didn’t receive anything but Trip’s confirmation letter and I was unable to check in. And my sim card in Japan is just an internet card unable to make phone calls, which means I have no way to contact the hotel directly. My partner and I were desperately locked out of the hotel in the evening, after 7h hiking, with no other available hotel in the mountain. After waiting for over 1 hour, other guests helped us to enter the admin room where there is an ipad to call the hotel (why not make it available to guests without checking in?), and with the help of Trip’s agency, we finally checked in successfully. Then here is the staying experience: so good that makes me almost forgive the poor check-in experience. Each room is a spacious individual house and ours has a garden for BBQ. The food is also self-served, with the cooking stuffs and ingredients in the fridge. It was unexpected that you need to cook yourself (I don’t think it was listed on room info when I booked it), but it’s not bad that Wagyu, chicken, and vegetables are served. The rooms are big and cozy, and you can do the laundry after hiking. Everything is good about the hotel itself, just be aware of the self-checkin process and make sure you get the instructions before that."