800 Pale San Vitores Rd, Tumon, Tamuning, United StatesLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
3.7/5
110 ulasan
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Ulasan terverifikasi
Lokasi3.8
Fasilitas3.7
Layanan3.7
Kebersihan3.7
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Engelbert Calimlim
Vila 2-Kamar Tidur
Menginap di Mar 2024
Keluarga
7 ulasan
4.7/5
Menakjubkan
Diposting pada Apr 1, 2024
They have good amenities. Nice location. They can improve by training the staff to smile, to clean professionally the rooms. The friendly and family atmosphere can still be improved.
All else, it is still world class. Thanks for the week.
Terjemahkan
Tamu
Menginap di Aug 2022
Keluarga
4 ulasan
4.7/5
Menakjubkan
Diposting pada Aug 7, 2022
Great place for family.
Terjemahkan
anyaF
Superior Studio
Menginap di Sep 2023
Keluarga
2 ulasan
2.2/5
Diposting pada Oct 2, 2023
새벽 출도착이라 잠깐 쉬다가려고 예약했어요. 그날 비가와서 그런지 약간 꿉꿉했고 건물이 오래되서그런지 문 여닫는데 힘이 좀 들어갔습니다. 그래도 가격대비 가성비있는호텔인것같구요 잠깐 쉬다가기에 괜찮은것같아요. 저녁에 와서 몰랐는데 아침에 일어나보니 바깥 풍경과 건물은 생각보다 멋졌습니다. 화장실이 2개있고 침대가 4개라 여러명 자기에는 괜찮은것같아요
2019년에 이용했을떄 너무 괜찮았던 경험에 이번 2023년에 이용했으나 엄청더럽고 세면대가 물이 막혀있거나 웃장 문이 부숴져 있는다던가 해서 룸체인지를 하였으나 또 마찬가지였고 청소가 안되어있어서 부탁했더니 다다음날에 처리해주는등 컴플레인을 하니 적반하장으로 나와서 짜증나서 2일이나 남기고 얼리체크아웃했다.
Pleasant stay overall! The place is a bit tired and outdated but it’s really not too bad. Front desk and housekeeping staff members are great! I had an issue with my room location and Ms. Deandra Flores truly went above and beyond to accommodate me and ensure my stay was as comfortable as possible. Ms. Tracey also helped provide timely and professional customer service regarding a separate issue that occurred during the visit. The hotel is in a prime location, as it’s close proximity of a local gym, stores, restaurants, and multiple shopping stores (K-Mart is right up the hill). I would come back!
Terjemahkan
Keiko
Menginap di Feb 2024
Keluarga
3.0/5
Diposting pada Feb 29, 2024
I requested a condominium type accommodation because I was traveling with my elderly parents. I wanted to keep costs down as I stayed for 6 nights. So this hotel was suitable for that. However, I was disappointed that there were not enough cooking utensils. The staff were very kind and pleasant. I would like to have a room facing the pool if possible. thank you.
Terjemahkan
Atsuo
Menginap di Dec 2023
Lainnya
2.0/5
Diposting pada Dec 15, 2023
No guidance except emergency exit in the room. Floor had not been wiped, so my foot got dirty as I walked in the room.
No dish towel in the kitchin, though there were minimum dishes. No face towel, hand towel. There were only bath towels.
Terjemahkan
Drake
Menginap di Nov 2023
Lainnya
5.0/5
Fantastis
Diposting pada Nov 26, 2023
Excellent customer service Michael Y. The front office agent super friendly, Ethaniel E. The front office assistant manager super friendly and knowledgeable, both had all the answers and inquiries I had during my stay. For sure to recommend and book again at Garden Villa Hotel!
Terjemahkan
Amber
Menginap di Sep 2023
Teman
4.0/5
Luar Biasa
Diposting pada Sep 25, 2023
Great room! Great Price! 2 twin size bed and 1 king bed 2 bathrooms with dining table, tall fridge, kitchen if you want to cook, utensils, pot, pan, cups, toothbrush in case you didnt bring yours, and couch with tv and small patio.
Staff was great service although we checked in at recommended time. Room wasnt ready until 2 hours later which ****** but they accommodated us with late check out. Also the tv remote wasnt working and we only had one aircon remote for both aircons. It was ok because the aircon remote worked for both ac units. We called front desk but service was slow to come check our tv remote and give us another ac remote so we just canceled our request to get one and just informed them of the situation so we dont get charged. Also the fridge didnt close good but still kept drinks cold. Besides that everything was great and we would stay here again! Thank you!
Terjemahkan
Edgar L
Menginap di Sep 2023
Keluarga
2.0/5
Diposting pada Sep 4, 2023
Stayed there for 2 nights, we we came to the room there was a strong smell of mold, linoleum floors where all scratched, rooms and the hotel grounds do not look like the pictures, it really needs remodeling, second day they didn’t came to clean the room or take trash out even when requested, also the second night was a Saturday and was really noisy, could heard people yelling by the pool, and slamming doors and being loud on the hallway late at night