Hotel Family-friendly Taipei

Overall, room is clean, service is good, location is strategic with direct access to public transport. Service can be improved where they initially assigned a standard room size equipped with superior double bed to us who reserved a superior double room. Unfortunately we have to stay a night in the assigned room before shifting to the intended room. Photos below are the initially assigned room where it is different from the pictures shown on Trip.com for superior double room. Overall, it is still a good hotel.

The same excellent service and hospitality as the first time I was here in the late 80s when it was still the iconic Lai Lai Sheraton. Thank you for going the extra mile to make my wife’s birthday memorable with the extra arrangements. Special mention goes to Ellen and the front desk team for taking great care of us.

First and definitely won't be the last stay! It's all very well maintained! The room I am really satisfied by the cleanliness and the maintenance of it.. location is right next to the Wanhua train station.. as it's not the metro like so it's a bit troublesome but still very gd location.. very eateries and supermarkets within 5 - 10min walk.. recommended!

I loved everything about this place. Very close to the metro and plenty of amenities. Only thing I did not like was that some staff were not friendly. Because of our language differences, we experienced some misunderstandings and the staffs attitude was very negative towards me. Most staff were very kind and helpful tho. Bonus points for the shuttle bus service to popular attractions.

We had 6 people total so had two rooms and one room was in the newly built part of the building and the other one was in the old building. Room in the new building is much cleaner and lights are brighter. Room in old building lights are much deemer and bathroom is too old. No bottle of water, they provide water dispencer in every floor. Worst soap I ever smelled in any of the hotels. The receptionist who checked us in was very unclear with her question because we had two rooms and originally booked one family room with one king bed and 2 single beds and other room with a king bed. She asked whether 2 beds are ok and I thought she meant for the king bed as she finished with a sentence saying the king bedroom needs to be checked in later. So when we went up to the family room, I see 2 beds instead of my original request, went down to ask why and she gave me an attitude saying “didnt I ask whether 2 beds are ok” I was actually shocked with the way she approached me, did not try to clarify in a nice manner. Sorry but never going back. The photo is for the room in new building. Even if the room (new building) is clean if the service is bad, I never want to go back.

Hotel and Location was nice . Just found out though that they dont provide toothbrush and toothpaste anymore - so bring your own. Bottled water is only provided on first day but you can refill on their water dispenser . Disregard photo

Fast check in .. and counter staff Shelley is friendly and very details ....room is spacious and clean ... only issue is there is no Utube or NET flix access on TV ... Pool with warm water ... and the lifeguard there is friendly too .. enjoyed the swim in cold weather of 15 degree ... Gym is fully equipped but always packed ... overall a very pleasant stay ... a great hotel with friendly staff ... only Mr D at Gym/Spa that is cold and stern ... anyway he is just doing his job !

I stayed at **Just Sleep Hotel Ximending** with my family from December 10th to 15th, and while it had its positives, there were a few aspects that would make me hesitate to stay here again. Here's a breakdown of our experience: #### Location: The location is definitely a highlight. The hotel is in the heart of **Ximending**, just a short walk from Ximending MRT station, making it convenient for exploring the area. You’re surrounded by shops, restaurants, and entertainment, so it's ideal if you want to be in the middle of the action. #### Room: We stayed in the **Superior Family Room**, which was spacious and comfortable for our family of four. The room had a modern design, with comfortable beds, a TV, a mini-fridge, and a desk. The bathroom was a bit tight, but it worked well for our needs. The shower had good water pressure, and everything was clean and in good condition. #### Service: The service was friendly and helpful. The staff at the front desk were always ready to assist with recommendations for local attractions and were prompt in fulfilling our requests for extra towels and pillows. #### Amenities: The **breakfast** was okay, but not impressive. The buffet had a basic selection of both Western and ********* breakfast items, but it became repetitive, and the quality could have been better. It was just enough to get by, but nothing memorable. One issue that affected our stay was the **noise in the lobby at night**. It often felt like a social hangout spot, with a large group of people drinking beer and playing games. It wasn't always clear if all of them were hotel guests, and the noise was quite disruptive, especially for anyone trying to relax or sleep. If you're sensitive to noise, this might be a problem, as the lobby area gets pretty lively late into the night. #### Overall Experience: While **Just Sleep Hotel Ximending** offers great value for its central location and the rooms are generally comfortable, the noise from the lobby and the underwhelming breakfast left a bit of a negative impression. Based on this experience, **I probably wouldn't stay here again**. I would likely choose a hotel that's even closer to Ximending, with quieter surroundings and a better breakfast. Would I recommend it? If you're looking for a budget-friendly hotel in Ximending and don't mind some noise in the evenings, it could work for you. But for a more peaceful stay, I’d recommend looking at other options.

The hotel is very nice and clean. The bed is comfortable and the view is spectacular. The breakfast is very good as well. The staffs are very friendly and helpful. Great location too. Overall I have a great experience with the stay.

I can't say enough good things about this hotel! From the moment I arrived, the service was exceptional—staff were friendly and always ready to help with a smile. The rooms are not only spacious but also beautifully decorated, making it a really comfortable place to relax after a long day. The location is fantastic, with easy access to shopping and local attractions, which made exploring the area a breeze. And let’s talk about breakfast—absolutely delicious! There’s a great variety of options, and everything I tried was fresh and flavorful. Every stay here feels special, and I truly appreciate the attention to detail. I’m already looking forward to my next visit and highly recommend this hotel to anyone looking for a wonderful experience!