Pullman Quay Grand Sydney Harbour

Ulasan Pullman Quay Grand Sydney Harbour

Pullman Quay Grand Sydney Harbour

61 Macquarie St, Circular Quay, Sydney, New South Wales, 2000, AustraliaLihat Detail Hotel
Pullman Quay Grand Sydney Harbour
Pullman Quay Grand Sydney HarbourPullman Quay Grand Sydney HarbourPullman Quay Grand Sydney Harbour
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.4/5
Luar Biasa
123 ulasan
Ulasan terverifikasi
Lokasi4.7
Fasilitas4.3
Layanan4.5
Kebersihan4.3
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Semua ulasan(123)
Ulasan positif(20)
Ulasan dengan foto/video(6)
Lokasi strategis(8)
Kamar sangat bagus(7)
Buruk(3)
Tamu
Apartemen Deluxe Satu Kamar Tidur King Size dengan Pemandangan Pelabuhan
Menginap di Sep 2023
Keluarga
11 ulasan
5.0/5
Fantastis
Diposting pada 15 Des 2023
Hotel ini terletak di tepi Circular Quay, sehingga memudahkan untuk berkeliling. Anda juga bisa lari pagi di sekitar Sydney Opera House dan Royal Botanic Gardens. Kamar ala apartemen super besar, tersedia peralatan masak dan peralatan makan yang serasi. Sarapannya banyak pilihannya dan enak.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest,Thank you so much for your wonderful feedback! We're thrilled you enjoyed your stay and appreciated our location on the edge of Circular Quay, making it convenient for exploring Sydney. It's fantastic to hear you took advantage of the proximity to the Sydney Opera House and Royal Botanic Gardens for your morning runs – what a beautiful way to start the day! We're also delighted you loved the spaciousness of your apartment-style room and found the cooking utensils and tableware useful. Our team works hard to provide a wide variety of delicious options for breakfast, so we're especially pleased that was a highlight for you. We hope to welcome you back to our hotel again soon!Sincerely,Arvee PalmeaAssistant Manager
Tamu
Apartemen Deluxe dengan Satu Tempat Tidur King Size dan Pemandangan Taman
Menginap di Des 2023
Keluarga
2 ulasan
4.2/5
Luar Biasa
Diposting pada 22 Feb 2024
Hotelnya tidak terlalu baru dan lokasinya sangat bagus. Fasilitasnya agak melar, mesin pencuci piring rusak dan bocor, dan tidak diperbaiki saat kami berangkat.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest,Thank you for your feedback. We appreciate you taking the time to share your experience with us.We're glad you found our location to be convenient. We understand your concerns about the hotel's condition and apologize that the facilities were not up to par, especially the broken dishwasher. This is certainly not the standard of service we aim to provide.We are addressing the issue with the dishwasher immediately to ensure it's repaired for future guests. We also regularly review the condition of our facilities and will take your comments into consideration as we prioritize maintenance and improvements.We hope that despite this issue, you were still able to enjoy other aspects of your stay. We value your feedback and will use it to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Sincerely,Arvee PalmeaAssistant Manager
Liu Melody
Apartemen Satu Kamar Tidur dengan Pemandangan Pelabuhan
Menginap di Nov 2023
Keluarga
2 ulasan
1.0/5
Diposting pada 25 Des 2023
Jangan tinggal di sini! ! ! Jangan pernah menggunakan pemesanan perjalanan! Walaupun harganya lebih mahal dari Ctrip domestik, sebelum check in, saya meminta Trip untuk memeriksa apakah akan ada kembang api di kamar. Saya diberitahu oleh pihak hotel bahwa saya bisa melihat kembang api dengan teman-temanku. Sekelompok besar orang menunggu lama untuk kembang api. Bukankah bodoh kalau kembang api yang berangkat di Darling Harbour tidak ada di sini? ! Saya pergi ke Trip untuk mencari tahu. Mereka mengatakan bahwa ketika saya membuat reservasi, mereka tidak bertanya apakah saya akan melihat kembang api selama saya tinggal, jadi jika saya tidak bisa melihat kembang api selama saya tinggal, mengapa saya harus melakukannya bertanya? ! ? ? ! Apakah saya bebas? ? ? ? ?
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest,We sincerely apologize that your stay did not meet your expectations and that you missed the fireworks display. We understand your frustration, especially regarding the information you received about viewing the fireworks from the hotel. We appreciate you bringing this to our attention.We are looking into the communication you had with Trip.com regarding the fireworks view and will be addressing this internally to ensure our partners provide accurate information to our guests. We want to understand where the miscommunication occurred and prevent similar situations in the future. Our goal is to provide clear and reliable information about our hotel and its surroundings.While Darling Harbour is indeed the location for the fireworks, we understand your disappointment that this was not clearly communicated to you. We value your feedback and will use it to improve our communication with both our guests and our booking partners.We hope that despite this issue, you were able to enjoy other aspects of your stay. Sincerely,Arvee PalmeaAssistant Manager
Tamu
Apartemen Deluxe Satu Kamar Tidur King Size dengan Pemandangan Pelabuhan
Menginap di Des 2023
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 22 Jan 2024
Pengalaman yang sangat bagus dengan nilai uang yang luar biasa!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest,We're thrilled you had a great experience and appreciated the value for money. We strive to provide our guests with the best possible experience, so your feedback is truly appreciated. We hope to welcome you back in the future!Sincerely,Arvee PalmeaAssistant Manager
Tamu
Apartemen Deluxe Satu Kamar Tidur King Size dengan Pemandangan Pelabuhan
Menginap di Jan 2023
Pasangan
11 ulasan
1.0/5
Diposting pada 20 Feb 2023
Pesan Sydney Pier Suites Hotel melalui Ctrip. Saya check in dari jam 9 sampai jam 10 malam waktu setempat. Setelah memasuki kamar, tunangan saya mengalami alergi parah. Ini adalah sesuatu yang tidak pernah terjadi pada saya setelah menginap di banyak hotel. Bintik-bintik merah dan hitam muncul di sekujur tubuhnya terasa gatal dan tidak nyaman. Bahkan saya, tunangannya, memiliki bintik-bintik merah. Untuk menghindari kemunduran, saya berkomunikasi dengan front desk hotel pada jam 11, keluar hotel pada jam 12, dan mencari hotel yang bersih lagi pada jam satu atau dua pagi waktu setempat. Ctrip mengatakan mereka tidak dapat mengatasinya malam itu dan akan memberi kami jawaban yang memuaskan keesokan harinya. Namun, mereka mempersulit kami keesokan harinya, dengan mengatakan hotel mereka sangat bersih. Namun nyatanya, saat kami mengelap meja dengan tangan, terdapat lapisan debu, dan kami membuat berbagai alasan dan menolak mengembalikan uang tersebut. Dalam hal ini, saya meminta Ctrip untuk mengikuti hukum dan peraturan setempat. Pihak hotel telah melanggar hak asasi manusia. Selain mengembalikan semua uang saya, saya juga perlu menuntut pihak hotel dan meminta pihak hotel membayar kompensasi, biaya pengelolaan, dan biaya kerusakan mental. . Kami akan menemani Anda sepanjang proses pemeriksaan dan pengobatan!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest,Thank you for your feedback. We understand you experienced significant issues at a hotel booked through Ctrip. However, you have contacted Pullman Quay Grand Sydney Harbour. We are a separate hotel and it appears your review pertains to Sydney Marina Suites Hotel.We recommend contacting Ctrip or Sydney Marina Suites Hotel directly to address your concerns regarding your booking and experience.Sincerely,Arvee PalmeaAssistant Manager
Tamu
Apartemen Deluxe Satu Kamar Tidur King Size dengan Pemandangan Pelabuhan
Menginap di Jul 2023
Keluarga
4 ulasan
5.0/5
Fantastis
Diposting pada 18 Sep 2023
Pelayanan hotelnya bagus, lokasinya sangat bagus, Opera House dan Harbour Bridge bisa dilihat kalau turun ke bawah. Royal Opera House tepat di sebelahnya lembut.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest,Thank you for your wonderful feedback! We're delighted to hear you enjoyed our hotel's service and prime location, especially the proximity to the Opera House and Harbour Bridge, and the views from your room. We appreciate your positive comments about these key aspects of your stay.We also take note of your feedback regarding the bed's softness. We understand that bed comfort is a very personal preference, and we strive to accommodate all our guests. We'll certainly keep your comment in mind as we continually review and improve our amenities.We hope to welcome you back to our hotel again soon!Sincerely,Arvee PalmeaAssistant Manager
taurusyang
Apartemen Deluxe dengan Satu Tempat Tidur King Size dan Pemandangan Taman
Menginap di Jul 2023
Keluarga
15 ulasan
5.0/5
Fantastis
Diposting pada 15 Agt 2023
Bagian depan ruangan adalah taman, dan bagian belakang adalah dermaga teluk. Kartu kamar dapat diakses langsung. Ruangannya relatif besar, hanya 120 meter dari Opera House dan Pier 4 menuju kebun binatang.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest,Thank you for your feedback! We're so glad you enjoyed the location of our hotel, with its proximity to the park, bay pier, Opera House, and Pier 4 for access to the zoo. We appreciate you highlighting the convenient access via room card and the spaciousness of the rooms. We hope to welcome you back again soon!Sincerely,Arvee PalmeaAssistant Manager
Tamu
Apartemen Deluxe Satu Kamar Tidur King Size dengan Pemandangan Pelabuhan
Menginap di Jul 2023
Sendiri
26 ulasan
2.2/5
Diposting pada 2 Agt 2023
Pengalaman yang sangat mengecewakan. Di kamar tidak ada sabun, sabun tangan dan shampoo tidak bisa diperas. Yang lebih mengagetkan lagi saya minta ke front desk untuk minta susu, tapi lama sekali meja depan untuk menanganinya, dan mereka bahkan mengambil sisa makanan entah kapan. Sedikit sisa susu datang ke kamar. Secara keseluruhan, pengalamannya sangat buruk dalam kisaran harga ini.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest,Thank you for sharing your feedback about your recent stay. We sincerely apologize for the disappointing experience you had. We appreciate you bringing these issues to our attention, as it helps us identify areas where we need to improve.We are very sorry to hear about the missing soap and the difficulty you experienced with the hand sanitizer and shampoo dispensers in your room. This is certainly not the standard of service we aim to provide, and we are addressing this immediately with our housekeeping team to ensure such oversights do not happen again.We also apologize for the delay and confusion regarding your milk order. We understand your frustration with the time it took and the way the milk was ultimately delivered. We are reviewing our procedures for handling such requests to ensure a more efficient and timely service in the future.We value your feedback and are taking steps to rectify these issues. We hope that despite this experience, you might consider giving us another opportunity to demonstrate the true quality of our service. Please do not hesitate to contact us directly if you would like to discuss this further.Sincerely,Arvee PalmeaAssistant Manager
StarryLI
Apartemen Deluxe dengan Satu Tempat Tidur King Size dan Pemandangan Taman
Menginap di Jun 2023
Keluarga
17 ulasan
4.2/5
Luar Biasa
Diposting pada 19 Okt 2023
Sangat dekat dengan Sydney Opera House, di sepanjang pantai, dan terdapat taman di dekatnya. Transportasi nyaman. Ruangannya relatif besar. Makan malam steak di restoran di lantai bawah sangat bagus.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest,Thank you so much for your wonderful feedback! We're thrilled you enjoyed your stay and appreciated our location near the Sydney Opera House, the coastal walks, and the nearby parks. We're also glad the convenient transportation made getting around easy for you. It's fantastic to hear you found your room spacious and that you especially enjoyed the steak dinner in our restaurant. We'll be sure to pass your compliments along to our culinary team. We hope to welcome you back again soon!Sincerely,Arvee PalmeaAssistant Manager
Zhengxiaobaie
Apartemen Deluxe dengan Satu Tempat Tidur King Size dan Pemandangan Taman
Menginap di Des 2022
Keluarga
23 ulasan
5.0/5
Fantastis
Diposting pada 7 Feb 2023
Melebihi ekspektasi, harga seperti ini memungkinkan Anda tinggal di sebelah Harbour Bridge dan Sydney Opera House. Benar-benar jauh lebih hemat biaya daripada di China. Suite dengan pemandangan pelabuhan tidak ada bandingannya. Kekurangannya hanya di pagi hari ada klakson dari kapal pesiar internasional. Itu berakhir hanya dalam beberapa detik, dan itu merupakan pengalaman yang luar biasa.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest,Thank you so much for your wonderful feedback! We're thrilled you enjoyed your stay and found our location so convenient for exploring the Harbour Bridge and Opera House. We strive to offer great value, and we're delighted you felt it was a cost-effective choice. We agree, the Harbour View Suite offers truly spectacular views! We appreciate your understanding regarding the occasional cruise ship horns; it's definitely part of the harbor experience. We hope to welcome you back again soon!Sincerely,Arvee PalmeaAssistant Manager
Tamu
Apartemen Satu Kamar Tidur dengan Pemandangan Pelabuhan
Menginap di Agt 2022
Keluarga
54 ulasan
5.0/5
Fantastis
Diposting pada 9 Okt 2022
Hotel berbintang mapan dengan lokasi strategis, sarapan ala Barat, dan pemandangan indah. Kamar-kamar yang tidak didekorasi agak ketinggalan jaman dan perlu perbaikan. Cocok untuk tamasya keluarga, kencan pasangan, dan pebisnis.
Teks AsliTerjemahkan dengan Google
6/12
Tanggapan dari Properti: Dear Guest,Thank you for your feedback! We're delighted you enjoyed our prime location, western breakfast, and stunning views. We appreciate your comments regarding our rooms and are currently working on renovations to enhance the guest experience. We're glad you found our hotel suitable for various travel needs, including family outings, couples getaways, and business trips, and we hope to welcome you back again soon to experience the improvements.Sincerely,Arvee PalmeaAssistant Manager
Pengguna Anonim
Apartemen Deluxe Satu Kamar Tidur King Size dengan Pemandangan Pelabuhan
Menginap di Okt 2022
Keluarga
8 ulasan
4.0/5
Luar Biasa
Diposting pada 15 Nov 2022
Lokasi luar biasa, fasilitas rata-rata, kesehatan, dan layanan.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest,Thank you for the excellent feedback! We're delighted you enjoyed your stay. We appreciate you mentioning our location, facilities, sanitation, and service. We're always looking for ways to improve, so we'd love to hear more about what made your stay so enjoyable. Please feel free to share any further thoughts you might have. We hope to see you again soon!Sincerely,Arvee PalmeaAssistant Manager
Tamu
Apartemen Deluxe dengan Satu Tempat Tidur King Size dan Pemandangan Taman
Menginap di Okt 2024
Keluarga
1 ulasan
4.2/5
Luar Biasa
Diposting pada 17 Nov 2024
The location is truly excellent, and with kitchen facilities, it's the perfect accommodation for trips lasting a week or more. However, the amenities were not provided in proportion to the number of guests, so we had to call daily to request more. Additionally, we were told there was no extra charge for coffee refills at the breakfast restaurant, but at checkout, we were informed of additional charges. Other than that, it was a decent place to stay.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for sharing your feedback. We’re pleased to hear that you enjoyed our excellent location and found the kitchen facilities convenient for your extended stay.We sincerely apologize for the inconvenience caused by the shortage of amenities and the confusion regarding coffee refills at breakfast. Your comments are important to us, and we will ensure that these issues are addressed to prevent any recurrence in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay next time.Sincerely,Sammie NguyenAssistant Front Office Manager
Tom
Apartemen dengan 1 Kamar Tidur dengan Pemandangan Taman
Menginap di Apr 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 1 Jun 2024
Hi. We went to Sydney’s Vivid for 7 days stayed at another hotel for 5 and at Pullman for 2 nights. Excellent location excellent service great price. Highly recommended.
Terjemahkan
Tanggapan dari Properti: Dear Tom,Thank you for choosing to stay with us during your time at Sydney's Vivid Festival, and for sharing such a wonderful review! We’re delighted to hear that you enjoyed our excellent location, service, and found great value in your stay. Your recommendation means the world to us!It was a pleasure having you for the last two nights of your trip, and we hope to welcome you back for a longer stay in the future. If there’s anything we can do to make your next visit even more special, please don’t hesitate to reach out.Sincerely,Sammie NguyenAssistant Front Office Manager
달이방9맘
Apartemen Deluxe dengan Satu Tempat Tidur King Size dan Pemandangan Taman
Menginap di Des 2024
Pasangan
38 ulasan
3.7/5
Diposting pada 5 Jan 2025
위치는 굉장히 좋았습니다, 오페라 하우스까지 도보로 3분이면 갈수있고 레스토랑들도 많았습니다. 하지만 청경도가 아쉽네요. 화장실 청결도가 특히 별로였습니다.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our convenient location, with the Opera House and nearby restaurants easily accessible.However, we sincerely apologize for the disappointment you experienced with the view and the cleanliness of the bathroom. Please know that we take your concerns seriously, and we will address the cleaning standards to ensure that our guests receive the highest level of service.We truly appreciate your comments and hope to have the opportunity to welcome you back for an improved experience in the future.Sincerely,Sammie NguyenAssistant Front Office Manager