Alexandra House

Great quiet location and easy to find , friendly staff and good size room ( superior ) clean and everything worked too in very good condition - Wouid recommend restaurant had good service and tasty food dinner and breakfast had good food too swimming pool indoor with sauna and steam room also was a treat all within easy walk from the room

Really nice hotel. The people working there are superb. I cannot fault anyone that I interacted with. It’s such a shame that this hotel is due to close in February. Definitely visit before it does.

Great overall value. Good service from all staff. Nice food & would definitely stay again.

It was ok no complaints however some of the things could do with a little bit of updating.

It was nice and had some facilities. I would like to have more varied food. Some things were missing in the room but once I responded it, it was dealt with on the day. I would stay again though.

Alexandra House is a great place to stay for a business person especially as I travel on my own. Staff are polite & always ready to assist if needed.

Comfortable stay, staff very friendly & helpful. Pool, steam room, sauna, Jacuzzi all great.

Nice staff, satisfactory stay! Nothing great to report overall very average.

Fabulous breakfast. Lots of fresh fruit and yoghurts. Lovely pastries and croissants. The cold options are excellent! Lots of choice for cooked option. Though quality is variable. Large grounds to walk round/sit in the evening. Staff were polite and tried to help as things went wrong. BUT. Booked and paid in advance through *******But not on the hotel system. Long wait while sorted.Given keys a double, but had booked a twin. Phone in room wired wrong so staff went to wrong room with new keys when I rang as system displayed an incorrect room number. Eventually got new room. Horrible marks on side of mattress base. (Old coffee stains apparently). Stains on ceiling. (Coke stains apparently). Dirty tea spoon. No tea bags. The room, though clean felt grimy as a result... Finally, there was no safe, which I discovered when trying to put away my laptop. No maintenance on site so told to bring to reception and leave in office safe while out of room. One was installed the next morning,but it felt like one more thing not right. Pool. Wonderful, but temperature varied between days. Sauna/Steam room/jacuzzi all had same issue. Day 1 great. Day 2. Too cold. Goosebumps in the jacuzzi. Gave up on those. Fire alarm went off 3 times in one night. Once was 1.30 am. Not for long, but enough to destroy sleep. It feels like the place has gone downhill. Small details. No cookies in tea station. No mood lighting in evening pool session.