Hotel dengan Kolam Renang di Mcallen

Actually I was staying there for a couple of hours upon arrival on Sunday night transiting to Mexico on Monday morning, that’s my 2nd stay in this hotel, everything is good and at high CP value, it makes sense for commercial stay. However, one thing I must voice out and ask hotel to get it improved is to that, the water flow on the bathroom no matter from the shower or from the tap was slow, I was staying in the 2nd floor and it was not supposed to be low water pressure, that must be upgraded and fixed immediately as most likely I will be staying again in my trip that higher water pressure and water flow are normally expected.

The reception team Marcus and Alondra are really friendly and helpful. We felt very comfortable during the stay.

El personal de recepción come no que de las dos habitaciones que reservamos solo le aparecía pago de una. Trip me cobró las dos, me puse en contacto con el chat y me atendieron dándome dos números de reserva. La persona del hotel cometí que no era su problema y que no habia disponibilidad . Finalmente al ver las comunicaciones con el chat el recepcionista accedió a dar las habitaciones pero dejando la tarjeta como garantía y sobre la tarifa que tenía en ese momento (mucho más alta de lo contratado por la alta ocupación) comentando que si en la mañana no estaba el pago de Trip ellos procederían al cargo por el importe garantizado. Se entiende que hay errores o detalles en los sistemas pero la actitud de la persona fue descortés. No recomiendo este hotel por el servicio de recepción

This is the first time I have a bad experience, I forgot an ítem (very small by the way) in my room, so I called the front desk requesting for it, they told me that housekeeping had it, but they can only keep it for a week, and then they send it to goodwill, I find this rule very unflexible, at least they have to keep it for a month at least, they didn't care Im a very regular client, sometimes I checked in twice a month.

Muy buena ubicación y muy buen servicio por parte de todo el personal. El cuarto olía algo a humedad. Fuera de ese detalle, todo muy bien.

For short stay it is good

Very Good, just an advice and is that you coulld leave at least two water bottles in the room.