Hotel dengan Kolam Renang di Manila

Our stay at The Manila Hotel was exceptional. The hotel’s historic charm and well-maintained interiors create a unique and welcoming atmosphere. The staff were attentive and courteous, always ready to assist with a smile. The room was comfortable and clean, with everything we needed for a relaxing stay. The view of Manila Bay added a special touch. Dining at Café Ilang-Ilang was a highlight, with a variety of well-prepared dishes that catered to different tastes. The location is also ideal, close to cultural and historical sites, making it convenient for exploring the city. Overall, the Manila Hotel offers a wonderful mix of comfort, history, and excellent service. Highly recommended for a stay in Manila.

As always staying here is very nice and comfortable but be warned they have airport style security and scanners at the entrance which is super annoying they demand to open and see all your bags inside and belongings even if you're staying here for multiple days they'll do it every time you enter the hotel Bonus you're very close to two big malls

The room was clean, and its location was ideal, being close to all the areas I wanted to visit. I'd like to rate their service as more than excellent. The staff were incredibly accommodating, from the entrance guards who genuinely helped us with our luggage to the team that assisted us in booking a Grab car. The guards even kindly told us to wait inside, shielding us from the heat, and offered to call us when the car arrived, asking only for the plate number. What struck me most was the warm hospitality displayed by all staff members, who consistently greeted us with happy faces. Their simple smiles made my stay truly special and peaceful. ❤️ One suggestion I have for improvement is to provide an iron in each room or make it easily accessible for guests. This would be a convenient addition, especially for travelers who need to iron their clothes. Overall, I thoroughly enjoyed my time at this hotel and appreciate the exceptional service provided by the staff.

The room appeared clean, but upon entering, I was hit with a bad smell. On the other hand, the location was extremely convenient, close to all the areas I wanted to visit. However, our experience was marred by poor service. Upon arrival, no one assisted us with our luggage. The reception staff on duty was unaccommodating and intimidating. I believe that working in the hospitality industry requires a high level of customer service, even on difficult days. If someone is unhappy in their role, it's better for them to leave rather than jeopardize the company's reputation with rude behavior. Unfortunately, this lack of service continued throughout our stay. No one helped us with our luggage when we departed, unlike other hotels I've recently visited, where staff were eager to assist. I also noticed that most staff members didn't smile, and it seemed that they provided preferential treatment to foreign guests. In terms of amenities, the hotel needs to improve its swimming pool. We were surprised by how small it was, contradicting the hotel's description of having both a swimming pool and a children's pool. In reality, there was only one tiny pool. So, some of my relatives didn't even bother swimming due to the crowds and limited space. In terms of food, my family stayed there for two days, and I noticed that the breakfast options lacked vegetables. It's essential to include vegetables as a choice. This hotel’s restaurant don’t cater to vegetarians.

I love the service and friendliness from the various staffs in Diamond Hotel, concierge, lift lobby staffs, gym staffs, restuarants staffs, doormen. I love the cleanliness of the room, from the bed to the desk to the toilet as well as the closet. I love the gym as well, the equipment was pretty adequate, there's tv for extra entertainment and also water dispenser to quench my thirst during workout. I will definitely come and stay in Diamond Hotel again in the future.

Don't go....not now anyway. Find out if the construction is finished before booking. Love the employees and rooms. Great location up the street from Robinsons mall. There are plenty of bars and things to do. However, the hotel is a mess, and pool has been down for over a year. They do not look like they are in any hurry to get it finished either. The gym is now on the 15th floor in what used to be a suite. The casino is on the 5th floor. The front desk area in now inside the, what used to be a bar area to the right when you walk in. It's a mess...and like I said, from my room I watched them working the pool area. Not good. Everything is by hand, no construction equipment. Going to be a while. Anyway, I don't want to be too harsh, but if everything is down and all over the place, why are charging pre-covid prices?? Ridiculous!

We had a fantastic stay at Pacific Bay Grand Suites The room was clean, spacious, and well-equipped with all the amenities we needed. The staff was incredibly friendly and always ready to help with any requests. The location was perfect—close to [Robinson's Manila , making it easy to explore the area. The check-in and check-out process was smooth and hassle-free. Overall, a wonderful experience! I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. I will definitely be coming back! ⭐⭐⭐⭐⭐ (5/5)

My stay at the Winford hotel was fantastic! The location was perfect, right in the heart of the city, making it easy to walk to all the major attractions. The staff were incredibly friendly and accommodating (HK.Michael, Front desk-Fiona,Duty Manager Sir Danielle, Bellman Ash & Zen,Casino Dealer Gemma) going above and beyond to answer our questions and make sure we had a comfortable stay. The rooms were clean, spacious, and well-appointed with modern amenities. The breakfast buffet had a wide variety of delicious options and was a great way to start the day. Overall, a wonderful experience and I would definitely recommend this hotel to anyone visiting Manila.

1. Service: While the staff were diligent, I noticed that fulfilling requests often took longer than expected and sometimes required multiple staff members to complete a single task. This inconsistency, while not overly disruptive, did affect the smoothness of my stay. 2. Birthday Celebration: I requested a birthday celebration, but the offerings were limited to a balloon and a towel shaped like a cake, which didn’t meet my expectations. In my experience, other 5-star hotels usually provide a complimentary cake without needing to ask, especially my actual birthday is during my one week stay. I only received a cake after making a direct request. 3. Amenities: I was disappointed that the room did not include a coffee machine for coffee capsules. This is a standard amenity in many 5-star hotels. 4. Highlight Service: One positive note was that the hotel accommodated my request to reheat squid ink rice from an outside restaurant (see pic for reference)

The location was great as I have activities to do at Quirino Grandstand. The facilities and room was pleasing to the eye. However, the walls are thin, you can overhear your neighbors. There was only one door key, which can be inconvenient when you’re sharing the room with a friend. I hope you give at least 2 room keys. The aquarium wall was beautiful, however the glass needs to be cleaned.