Hotel di Yangcheng Lake Resort/ HB World, Suzhou

The lobby is very spacious, the front desk clerk Du Houqing is very enthusiastic, the room is very large, and the facilities are very complete. The service facilities are good, but the automatic heating in the room feels a bit hot, but everything else is good.

We have stayed at Banyan Tree Yangcheng Lake many times. During our stay at Banyan Tree Yangcheng Lake, Ambassador Yang's service was impressive! He greeted us with a sincere smile and a professional attitude. From check-in guidance to room arrangement, every detail was thoughtful and appropriate. Knowing that we were visiting for the first time, he took the initiative to recommend the surrounding special attractions and hotel must-try projects, and also thoughtfully arranged an excellent room type facing the lake, which made our vacation full of surprises from the beginning. Ambassador Yang always puts customer needs first. Whether it is the room needs late at night or the adjustment of dining preferences, he can always coordinate and solve them efficiently, and even predict our needs in advance and send warm goodnight desserts. His service not only reflects the brand temperature of Banyan Tree, but also makes guests feel the sincerity of ”home away from home”. Thank you Ambassador Yang for your hard work, which has added unforgettable warm memories to our journey! Next time I visit, I will definitely choose Banyan Tree again, and I look forward to meeting such an excellent service provider again.

I didn't take many photos of the hotel, but I took a photo of breakfast and watching Lord of the Rings on the TV in the room. It's been a long time since I seriously reviewed a hotel, but I was very impressed this time. This hotel is not too expensive. The decoration of the room, including the lobby, is absolutely in place. The room is also large. The bed is really big and soft. I slept well for three days. I usually wake up at 8 o'clock at home, but it's no problem to sleep at 10 o'clock in this hotel. In short, it's clean and hygienic at this price. It's comfortable both physically and psychologically. Then the service is really great. The attitude of the front desk when checking in is particularly good, and then help to solve any problems. I stayed for three days from March 22 to 24. The front desk service changed several shifts, but all shifts were good. One day, I was troubled and they sent things up four times and talked to you with a smile. I also asked for a nail clipper and a band-aid, and they gave them directly. The hotel also collected the things I left behind. This hotel is a very plus point for me when traveling in Suzhou. I recommend it to people who come to Suzhou to play. The experience is really good. I will stay here again next time.

Five stars are not enough to express my satisfaction with this hotel. It can be said that it is the best resort hotel in Jiangsu, Zhejiang and Shanghai. The premise is that you have the vision to appreciate it🤣🤣From design, meals, to the provided services The course experience is very unique and has never been experienced in other hotels of the same price range. 🌟Let’s talk about the hotel design and facilities first: the natural environment is seamlessly connected to Yangcheng Lake. The design focuses on nature, local culture and environmental protection. The architectural style is low-key and simple but full of integration with local culture. It is said that it was designed by a disciple of I.M. Pei , in short, very interesting. The building materials are basically made of natural materials. It is low-key and simple but full of vitality. I like the style very much. The details inside the guest rooms are also very user-friendly and environmentally friendly. For example, no single-use plastic products are used, and mineral water is packaged in free-brand glass and paper bottles. This alone is better than many big-name hotels👍 🌟Service: The standard is very high. From the front desk to the restaurant, spa center and guest rooms, all the service staff who come into contact can call the guests by their last names and remember their preferences. Many service details are particularly heart-warming. For example, you accidentally mentioned a certain kind of tea that you like to drink in the restaurant the day before. When you rest in the front desk area the next day, a service staff will bring you tea and say this is the tea you liked yesterday. The hotel also provides a wide variety of physical and mental experience courses. Basically, there will be a dedicated person to pick you up and wait before and after each course. The hotel's cleanliness standards are also very good, with basically every corner spotless. 🌟Meals: The hotel's The One restaurant deserves the word ”amazing”. Because the hotel focuses on physical, mental and spiritual culture, the meals are also vegetarian. We had dinner + breakfast here, and every dish was delicious beyond our expectations. Even the vegetarian wontons for breakfast were so delicious and unforgettable! 🌟After talking about the basics, let’s talk about the most special thing, which is the culture here. This is truly unmatched by other hotels. After staying here for two days and one night, I didn’t want to play with my mobile phone anymore. I have experienced quantum medical testing, Chanrou, heat therapy, breathing meditation, Tai Chi, musical instrument healing, and cooking classes. Each experience is very unique and can bring physical and mental changes. The teachers are also very professional, and I feel they are even better than the teachers in some professional places in Shanghai. Many projects have not even been seen elsewhere, and you can feel the operators' intentions, which are much better than the so-called ”luxury hotels” that are strong on the outside but do the work on the inside. ❤️Final summary: I thought it was not cheap before I came, but I understand everything after I came!

-“這次入住體驗非常棒！酒店環境優雅，房間乾淨整潔，服務人員熱情周到，細節做得非常到位。下次還會選擇這裏！” - “酒店位置優越，交通便利，設施齊全，房間舒適温馨，服務態度也特別好，強烈推薦！” “服務人員的態度很好！無論是前台、餐廳還是客房服務，都非常專業且熱情，讓人感到特別温暖。” - “酒店的環境非常優雅，大堂設計很有格調，房間寬敞明亮，視野也很好。體驗非常棒！” 這家酒店的性價比真的超高！房間乾淨舒適，服務周到，價格卻很親民，完全超出了我的預期，強烈推薦！” - “以這樣的價格能住到這麼棒的酒店，真的太值了！房間寬敞，設施齊全，服務也特別貼心，下次還會再來！”

I went there for the InterContinental and Indigo brands, but the check-in experience was not perfect. Before check-in, the butler added WeChat, and there was no problem. The butler provided good service from beginning to end, and I need to praise him. Let me start with the day I arrived. After getting off the car, there was a boy in the lobby who was responsible for opening the door and taking the luggage, but he had no expression on his face the whole time. After entering the room, I found that the mirrors in the bathroom and cloakroom were all gray. I didn't take pictures, and there were no shower caps and hair bands. If you need them, you have to call the front desk. This is the first time I have encountered this😂and the toilet does not have a separate exhaust. Later, the butler said that it was because the air conditioning and exhaust were together, which means that if the air conditioning is not turned on, the toilet cannot be exhausted😰😰😰 Because this hotel is relatively remote, I decided to eat in the hotel restaurant at night. This may be the most unsuitable 5 I have ever eaten. A star-level meal. Because I didn't want to waste my brains ordering dishes, I chose their new set menu. Except for the green vegetable, everything else was terrible. The cold dishes were basically pre-made dishes. I don't know if the hot dishes were pre-made. Anyway, the taste didn't feel like fresh ingredients. However, the attitude of the restaurant manager was good. He also sent a little fruit as an apology. It is also worth praising the little girl with glasses at the front desk when checking out. She was always smiling and had a good attitude. It's good. It's a five-star standard. Anyway, this restaurant is really a thunderbolt. It's too bad. I won't go there a second time.

The room is very well heated when it is cold, the dry and wet separation is very good, and there is a bathtub. I mainly brought my children here to play, and I have to praise the waiter in charge of the parent-child park. The service is really thoughtful. He took us there and brought us back. It was a little drizzle in the morning, and every facility was wiped dry when the children played. 😆 The indoor park also takes care of adults and specially prepares slippers to prevent cold feet. In short, the whole experience from check-in to check-out is very good, and the service is very good~ I will come again if I have the chance😄

Come to see EDC, the hotel package provided by the park, gift bags and free shuttle. The hotel is an old-fashioned state-owned enterprise resort hotel. Although the facilities and decoration are old, it is very comfortable to live in. The location is the most convenient on the island. It has everything you need. The back door goes directly to the Yangcheng Lake cycling road, which is suitable for lying comfortably for a few days. Spring dinner package for two: The kitchen may not work very much, and the cooking is average. It is the worst I have eaten in this old-fashioned resort hotel in Jiangnan. It’s a pity for the aquatic products of Yangcheng Lake. Two tickets to Chongyuan Temple: Run to the temple every morning, drink coffee and eat vegetarian noodles, beautiful.

Facilities: Friends are very satisfied, the stay experience is good, cost-effective Hygiene: Hygiene is in place, comfortable and breathable Environment: good sanitation, convenient surroundings, convenient taxi takeaway Service: good service attitude

I have been living in Suzhou recently. The room is cleaned very meticulously, and the bedding kit is very comfortable. Because it is a chain hotel, the management is also very good, the training is in place, and the hotel has a free parking lot. I can't use it, but I heard the introduction from the front desk It's free. Every customer is reminded, the question prompts are in place, and the nearby supporting facilities are also very oxygen-rich. The park is near the hotel, and there is a natural oxygen bar. Not bad 👌, worth recommending. The service was excellent