Hotel dengan Airport pickup service di Suzhou

We were really impressed the moment we stepped in the hotel. It was beautiful, marvelous, and has an extremely great view. There was a tourist atrraction Pan Men just right behind the hotel, which we can just walk in free with our hotel card. There were performances at night as well. Down side of the hotel is that some of the facilities are a bit old (hot & cold tap water are separated), water kettle was a bit dirty (but they changed a clean one for us after we requested), aircon couldnt be adjusted coz centralised.. but all these are not big issues. The staffs are very polite, friendly & helpful. Need to give credit to the concierge staffs who helped with all our baggages up and down our cars. It's definitely worth while and a memorable stay. Highly recommended.

The third stay for me in this hotel. I keep coming back because everything works very well here. The staff is friendly and professional. Location is great, there is a big shopping mall across the street and metro lines 3 and 1 are also nearby. I liked the large breakfast buffet, especially the noodle station. The room was maybe a bit old but large and quiet. Excellent price/quality.

👥 Staff is super friendly and helpful 📍The location is great, near from the subway, Pingjiang Rd and railway station 🛏️ The bed and pillows are comfortable and cozy 🚭The “bad” part: I booked a nonsmoking room, but the room that I had smelled like somebody smoke some minutes before 🥴 (750) In addition, only one of the contacts (European style) has energy The carpet needs to be cleaned, it has stains in several areas and looks bad

The hotel overall is good, the location is far from the center but there are some malls around. Breakfast is good. Hard to find somebody who can speak to order room service. The room is great but the AC / heating is not working well, it’s extremely hot during the day (32) and very cold at night (17). So unfortunately this is what we remember..

Located at the Xinghai square in SIP, it's a perfect spot to stay if visit Suzhou for business or leisure. The hotel itself has aged and could need some renovation. Some of the staff is extremely helpful and very caring about all your needs, esp. the concierges Henry and Mark!

Amazing staff, special thanks to the hospitality team / reception team, my family and my Irish in-laws family all had a great time staying there. Would definitely recommend

One of the best hotel in Suzhou. It was so clean and looks like new hotel having many facilities!!! 4 stars hotel but having services like 5 stars hotel Value for money! Hotel location is just next to ”Yingchun Lu” metro station very convinient for us to go everywhere while we are in Suzhou

Excellent location, surrounded by restaurants and shops, and facing the lake boardwalk. The hotel is solid and traditional in its style, typical of the decade it was constructed. Front staff spoke English, they were polite, however, I was annoyed as they didn’t have my room available till 16:30, only smoking rooms were available earlier, surprised this brand has those rooms types available in 2024! Nevertheless, they upgraded me, and left fruit in the room. The room was spacious, bed was very comfortable, view was stunning and the round bath tub was ginormous! Breakfast was ok, not as extensive as other InterContinentals, but sufficient. Swimming pool is massive, and open till 23:00, which I’m grateful for. They are slow in releasing the deposit which should be credited on checkout, I didn’t receive it till the following day, that is not acceptable. So some minor issues but overall, it was an enjoyable stay.

Our overall stay at Park Hyatt was definitely memorable. The service was wonderful, the staff were helpful and kind, the facilities were exceptional. I would like to mention Betty, Shaw, Adolph, Vivian and Nick for being such amazing staff! Betty and Shaw made sure we received complimentary cake and wine in celebration of our anniversary. They were so responsive with our questions and are always ready to help. Adolph and Vivian assisted us with checking in and reception. We can’t speak Chinese well but they communicated with us in English which made our stay even better. They also helped us book our dinner reservation. Nick was the manager at apartment 208 where we had dinner. There were complications at first but Nick was able to handle everything well. He was also super kind and respectful. Our stay was almost perfect except for the fact that there was another guest who was blowing his nose, coughing and spitting in the pool which was a turn off for us. We decided not to use the pool anymore. Overall, I highly recommend this hotel for couples, friends and family who need a wonderful staycation.

Staff were really nice and helpful, location was beautiful and the breakfast was great. We booked to spend time in the hot springs, they weren't great. The outdoor hot springs were nice but the indoor ones were quite dated and not necessarily relaxing. I do think it's a little silly that you can't go in the hot springs in the morning also, we wanted to spend a few hours there before we left.