No.1609 Xiangcheng Avenue (Southwest Gate of Star Global Harbor), Xiangcheng District, Suzhou, Jiangsu, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.8/5
Istimewa
3646 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.8
Fasilitas4.8
Layanan4.8
Kebersihan4.8
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Semua ulasan(3646)
Ulasan positif(3616)
Ulasan dengan foto/video(267)
Resepsionis sangat ramah(718)
Sarapan lezat(339)
Lingkungan mewah(287)
Fasilitas sangat baik(179)
Parkir mudah(165)
Cocok untuk pecinta belanja(133)
Dekat tempat belanja(132)
Akan menginap lagi(87)
Buruk(30)
Tamu
Kamar Deluxe Parent-child dengan Tempat Tidur Ukuran Queen
Menginap di жовт. 2024 p.
Bepergian dengan teman
4 ulasan
4.2/5
Luar Biasa
Diposting pada 10 жовт. 2024 p.
We booked a three-bed bedroom which turned out to be a family room with toys. It was comfortably spacious and the bathroom was amazing and modern. The toilet, the shower and the sinks all had their own rooms. The staff was very nice even though they spoke a limited amount of English only. Right next to the Hampton is a mall that is Ok. The best part about the stay was the amazing breakfast.
Terjemahkan
Tanggapan dari Properti: Thank you for staying at the Hilton Garden Inn Suzhou Xiangcheng. Our goal is to satisfy you, and exceeding your expectations is our ultimate goal. We are very sorry that Huan Xiaopeng did not receive your full score review. However, Huan Xiaopeng will continue to forge ahead and never forget our original intention. Welcome to come again- May you be happy, little friend
NickOz
Deluxe Double Room
Menginap di черв. 2023 p.
Bepergian dengan teman
16 ulasan
4.5/5
Sangat Baik
Diposting pada 25 черв. 2023 p.
Nice stay. Little far from downtown.
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for your feedback on the hotel! We deeply regret your experience during your stay. Your valuable feedback is very important to us, and we will inform the relevant departments to improve service quality. If you come here next time, we hope to book this hotel again, give us a chance to apologize, and look forward to visiting again!
Tanggapan dari Properti: 尊敬的賓客,感謝您對酒店提出的建議,很抱歉這次未能給到您滿意的入住體驗,我們會不斷更新我們餐品種類和質量,同時我們也會提高我們的服務細節以便更好的服務您,房間有任何問題隨時致電前台為您解決哦!再次感謝您的五分好評!我們會不斷努力,令旅途盡善盡美。歡小朋期待您的再次光臨——真心實意的歡小朋。
Tanggapan dari Properti: 很高興能得到親的表揚,我的內心湧出一股暖流,從頭頂到腳心,好似打通任督二脈,暢意快樂!真誠感謝您的認同。友善,可靠,關懷,周全,是歡朋提供給每一位客人的真情服務,致力於讓您感受我們的超凡入住體驗,有空常來呦~~親的全5分好評,我們如沐春風,突然有一種“春風得意馬蹄疾,一日看盡長安花”的愜意,感謝親對我們如此的肯定與支持,蘇州相城希爾頓歡朋期待與親再見哦
Tanggapan dari Properti: 尊敬的賓客,非常抱歉這次未能帶給您滿意的入住體驗,對於前台對您的稱呼錯誤真的很抱歉,我們也找到當事員工點名批評,確實是前台服務員的失誤,其次是對於餐廳服務的收餐過於頻繁影響到您的用餐體驗,再次跟您道歉,我們也會跟餐飲部做好溝通並加強培訓,避免此類事件再次發生,酒店的對客服沒能讓您滿意這點我們接下來一定加強培訓,真的很抱歉給您帶來不好的入住體驗,若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉!-歡小朋