"Overall alls been pretty decent"

"Checkin was very smooth. Breakfast was splendid both in terms of food and service. Room was dirty and not ready : nails in sink, stained and obviously not washed bathrobe, shower soap bottle empty. Coffee stick chewed and not fresh."

"Great amenities and service for executive visits. The service people like Kamal Pilot and shrimanta with others were great people."

"The best hotel in Surat. Always recomend"

"The hotel was at vesu road Peaceful location with good basic ambience neat and clean rooms A good stay for corporate short visit the breakfast was modified as per my request total value for money"

"🙏🙏 *Le Méridien Surat – A Truly Memorable Experience* 🙏🙏 *We arrived in Surat on the 31st to attend a religious event. Since we were aware that the five-star Le* *Méridien was located close to the airport, we decided to stay there.* *From the moment we entered the hotel, we were deeply impressed. The well-trained security guards at the entrance, the warm and gracious welcome at the front office, the courteous staff, and the way the hotel was introduced to us immediately filled our hearts with happiness and positivity.* *We then entered Room No. 1020, where we were once again pleasantly surprised by the impeccable cleanliness and attention to detail maintained by the housekeeping team. Initially, we thought the room had just been thoroughly cleaned after a previous guest’s checkout. However, we soon realized that this exceptional level of cleanliness was not a special effort—it was simply part of their daily routine. Every morning, the housekeeping staff would quietly and sincerely begin their work with complete dedication.* *The dining hall was equally impressive.* *The lively atmosphere, the energy of the staff, and the personal attention given to every table truly stood out.* *We would especially like to express our heartfelt appreciation for Chef Mr. Tej Pal Singh. & Manager Urmil Desai His energy and dedication deserve our deepest respect.* *They personally keeps an eye on every table and understands the needs and preferences of each guest. Whether someone prefers sweet, mild, spicy, or simple food, he ensures that the requirement is fulfilled within minutes. What impressed us most was his calm and cheerful personality* *There was never a sign of stress—only a warm smile and a welcoming attitude*. *The way he communicates with his team is equally admirable.* *Regardless of the employee’s position or grade, there is always warmth, dignity, and sweetness in his conversations. Such professionalism, humility, and genuine care for guests are truly rare.* *In our opinion, finding such a fully trained, dedicated, and compassionate team in the hospitality sector is extremely difficult.* *We had initially planned to stay for only four days.* *However, the warmth, affection, hospitality, and positive atmosphere of Le Méridien touched our hearts so deeply that we extended our stay to 12 days.* *During our stay, we experienced such a warm, affectionate, and caring environment that it reminded us of the comfort and closeness of a family home. It was not merely a hotel stay; it became a truly memorable and heartwarming experience for us*. *The entire management and team of Le Méridien Surat deserve our heartfelt appreciation, congratulations, and gratitude for creating such a remarkable identity in the hospitality sector.* *We extend our blessings, best wishes,* *congratulations, and heartfelt appreciation to the entire team. May you continue to maintain these exceptional standards and achieve even greater success in the future.* *With warm reg"

"Mr. Mohit Dumka provided exceptional service. He was professional, helpful, and ensured a smooth experience throughout."

"Nice location just opposite to railway station . It was easy to find the hotel . Value for money so far lodging is concerned . Food quality was good and variety was enough . Lift functioning needs improvement. Taxi service was costlier compared to other cities."

"Very good property and so calm and sporting staff neat and clean room and wash room very good breakfast "