Stormy Point Village Lakeside

First and foremost, it's a timeshare. I booked what I thought was a hotel room, and apparently if you want a parking pass, you'll have a very friendly person try to schedule you for a time share presentation, and if you refuse, they will try to sell you a 1 week stay for about $300 if I recall correctly, as long as you attend the time share presentation at that time. It was late, I just wanted to have a normal check in process, drop my stuff off in the room, and go meet my friends for a late dinner, drinks, and laughs. So after that little surprise, we were given a map and directions to the little hotel we were staying in. Nice little place, but the turn into the parking lot really needs a sign pointing you in the right direction. We missed it the first few times because it looks like a road to someone's private property. The little hotel was very nice, and it was laid out very well. We really enjoyed it quite a bit, especially for the price we paid. It was nicely decorated, clean, had a very comfortable bed, and everything we needed. There was some damage to stuff in the room such as the curtains for the sliding glass door (which incidentally were not wide enough to cover the entire door and we were on the ground floor so anyone could have seen right into the bedroom) as well as the extra door security thing that you swing over a small knob that sticks out from the door near the top. They did not charge us for the existing damages so far. Excellent for the price.

Start of check in was rocky- check in was at 4pm and they had not started cleaning our room. The manager did appear and was able to get us a different room. The room was nice and it was clean. We thought it would be a nice lake view but Stormy Point has a cleaning trailer that is in front of the building and part of the view. For the price it was a good clean place to stay. Cute decor.

I was thrilled to arrive at Stormy Point Village in Branson, Missouri, for a family trip with my sister and our kids during spring break. Despite our well-planned itinerary, our check-in experience was disappointing. Despite arriving at 4:00 pm as scheduled, our rental unit wasn't ready. After waiting until 5:30 pm and making several inquiries, we were finally given access to a single room instead of the two-bedroom unit we had reserved. When I asked about compensation for the inconvenience, the regional manager, Gaby, was dismissive and unhelpful. Furthermore, the attitude displayed by the regional, was rude and unprofessional. Overall, the poor customer service experience has left us resolved never to rent from Stormy Point Village again.

Just looking for a room, ended up here- it’s not bad the check in girl was rude, but I’m ok with that. Then they tried to sell me time shares… not interested- ended up on the lowest floor, kind of musty but again- I just wanted a room for the night. Otherwise fine- no real reason to come back here per se.

Stormie Point was easy to check in. Wasn't to far from ***** and had a great restaurant on there property.

14 Reasons why we had a terrible time: 1) no heat or A/C for 2 days, until maintenance discovered it! 2) the vegetable drawer in frig was broken and we needed to use it; requested 3x for it to be fixed. 3) the floors were filthy - GROSS! 4) Crumbs on DR chairs - GROSS! 5) CRUMBS on the toaster - GROSS! 6) the housekeeping subcontractors totally monopolized the sole elevator in a building with 16-20 units, ALL DAY the day we tried to check in and needed the elevator. 7) cart to transfer items from vehicle to unit was LOCKED in a closet. 8) Timer on oven, which we needed, wouldn't work. 9) Cheap microwave controls extremely difficult to use. 10) Your key cards are so sensitive ours had to be redone 3x - we've never had that happen at any timeshare or hotel in 35 years. 11) NO TOILET PAPER when we checked in. 12) No instructions to operate dryer in combo washer/dryer. 13) NO DRYER VENT! 14) When we needed help from maintenance during off hours, there was NO ANSWER AND NO VOICE MAILBOX SET UP. This will all be reported on Trip Advisor and Facebook. I tried to give Capital Vacations a chance to keep me from posting this but no one would call me back.

This 1 BR condo was fully equipped, spacious, comfortable and in very good condition. The decor was done well in a nautical theme. Nice kitchen, large bath with basin tub and separate shower. That being said, the floor was so dirty that it blackened the bottoms of my feet just walking barefoot on it. And the shower spray was so feeble that I wondered if I was going to be able to finish my shower without rinsing in the tub. Both were reported to the front desk with little interest for resolution demonstrated. A very nice and somewhat pricey unit with 2 major deficiencies making my next stay a solid no.

The office gave us the wrong room the first night. They had us checking out a day earlier than we were booked. They gave us keys again that didn’t work once that was fixed. We did not realize this was a TIMESHARE and got bombarded by the concierge on trying to talk us into the tour which we denied many times. Very annoying. It was far from a “Lakeside” view… you can kinda see the water through the trees… the view is the parking lot and the maintenance trailer. We won’t use them again. Too much of a hassle for the price.

Very nice rooms. Thought of everything we needed. Thanks