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Lokasi4.6
Fasilitas4.4
Layanan4.5
Kebersihan4.6
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ClaireK
Premier Deluxe Room
Menginap di Nov 2024
Bepergian dengan teman
13 ulasan
4.2/5
Luar Biasa
Diposting pada 4 Jan 2025
I recently had the pleasure of staying at Bluewater Sumilon Island Resort, and overall, it was a beautiful experience. The resort is nestled in a stunning location, surrounded by clear blue waters that create a perfect backdrop for relaxation. The tranquil environment made it an ideal choice for a quick getaway.
The resort itself is well-maintained, with lovely landscaping and comfortable amenities. The serene setting really enhances the overall experience, making it a great place to unwind for a two-night stay.
One of the highlights of my visit was the friendly staff. From the reception to the poolside attendants, everyone was warm and welcoming. The pool guys were particularly nice, adding to the relaxed vibe of the resort.
However, I did find that the food needs significant improvement. While the dining options were ample, the quality and variety fell short of expectations. To truly enhance the guest experience, I believe that more attention to the menu and food preparation is necessary. This aspect would play a crucial role in my decision to return.
Another area that requires attention is the communication regarding trips and activities. Unfortunately, we often found ourselves headed to the wrong locations, only to be redirected to another part of the island. Clearer information about where to go for excursions would be greatly beneficial for guests.
In summary, Bluewater Sumilon Island Resort is a beautiful destination with a relaxing atmosphere and friendly staff. However, improvements in food quality and clearer communication regarding activities are essential for a more satisfying experience. With these adjustments, I could see myself returning, as the stunning views and peaceful environment are truly commendable.
Terjemahkan
Skipper labrado
Premier Deluxe Room
Menginap di Apr 2024
Keluarga
1 ulasan
4.0/5
Luar Biasa
Diposting pada 8 Mei 2024
Thanks you for the service☺️☺️☺️☺️☺️☺️☺️nice place to relax and unwind
Terjemahkan
Valencia
Kamar Deluxe dengan Pemandangan Laut
Menginap di Des 2023
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 12 Apr 2024
Perfect resort for a getaway, with friendly and super helpful staff! We had a great time there!
Terjemahkan
Ushma Leena
Kamar Deluxe dengan Pemandangan Laut
Menginap di Nov 2023
Bepergian dengan teman
2 ulasan
1.0/5
Diposting pada 30 Des 2023
FRAUD ALERT: I am usually not a person who gives bad reviews. My first tym ever writing a bad review.Sad to end the year with a bad note. But this incident left me with no choice. If you wish to ruin your family vacation. This is the place. Ohh.. What a terrible experience with the hotel management. I have booked via Trip.com because there was option of free cancellation since i was travelling with my kid and i like being flexible on the schedule. I booked my stay from 22 to 25th December.However our plans changed and i requested cancellation and simultaneously booked from 22nd to 24th December because i was quite confident that the first booking will be cancelled and refunded, because usually good agencies like makemytrip and others have done it in the past for us. After we checked in on 22nd i have requested the person in front desk (sumilon resort) to confirm my cancellation as well. I couldnot recall his name. But he assured that it will be done. In the meantime i was communicating multiple times with Trip.com while i was on holiday. My mind was more focussed on the cancellation than enjoying with family because it was about cancellation of 1220 sgd which is someones monthly salary in Singapore(I would love to donate this amount to charity then giving this to Frauds). I was also communicating with the front desk person again and again and until day of check out. They nodded their heads with so much confidence. Now the hotel people and Trip.com said that they cannot refund it because it was last minute cancellation. ******** excuse. My question is if its last minute for you then why you put free cancellation option in the website. Now Trip.com is trying to negotiate with me by giving 122 sgd trip coins. Hahha.. Are you kidding me?
I am gonna make sure to put this review on Insta, twitter, linkedin and where ever possible.
Dont come to Sumilon island resort. Its not worth your money and mental sanity.
Terjemahkan
Tamu
Kamar Deluxe dengan Pemandangan Laut
Menginap di Sep 2023
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 3 Okt 2023
Beautiful island to visit, friendly staff that will do anything for you.
Terjemahkan
Lowena
Kamar Deluxe dengan Pemandangan Laut
Menginap di Sep 2024
Pasangan
3 ulasan
5.0/5
Fantastis
Diposting pada 12 Okt 2024
Beautiful beaches for snorkelling
Terjemahkan
Chutimon
Premier Deluxe Room
Menginap di Mar 2024
Pasangan
3 ulasan
4.0/5
Luar Biasa
Diposting pada 13 Apr 2024
I love panorama swimming pool , see baby shark and snorkeling
Terjemahkan
Caleb
Premier Deluxe Room
Menginap di Okt 2023
Pasangan
15 ulasan
3.0/5
Diposting pada 3 Des 2023
The area was flooded during heavy rain and the Premier Room had to wait for the Dulexe Room to check in; which was the most irritating part after the heavy rain.
Terjemahkan
빛나
Premier Deluxe Room
Menginap di Apr 2023
Keluarga
1 ulasan
4.5/5
Sangat Baik
Diposting pada 4 Mei 2023
So nice place for comfort .
For friends , For family , it’s a good accommodation!
Terjemahkan
Tamu
Kamar Deluxe dengan Pemandangan Laut
Menginap di Feb 2023
Bepergian dengan teman
31 ulasan
4.0/5
Luar Biasa
Diposting pada 28 Mar 2023
Island is beautiful, food is acceptable. But service is very bad. I traveled by air for a few hours followed by another 3 hours on bad road condition then ferry to the hotel, when i was super tiring. I arrived at hotel at 11am and waited until 3pm to have a room.
I dont understand why it takes four hours for cleaning when i have told the front desk lady multiple times that i am not feeling well. I d rather clean it myself. On the second day, we went out for diving and came back at 2pm, hotel didnt do room cleaning at all..
I also asked for a spa session. The lady pointed me to a random place with nobody inside. I walked back and forth to ask her again. It happened again when my room is ready. I cant find my room but walking back and forth. Far worse than Thailand, Indonesia in service and price are equally expensive. Suggest to train staff with basic hospitality ethics instead of leaving the guest wandering around for hours and hours.
Hotel upgraded our meal with breaky and dinner. But food quality is not hotel level. No other choice on this island. I wont come back to Philippine again.
Terjemahkan
Tamu
Kamar Deluxe dengan Pemandangan Laut
Menginap di Nov 2022
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 1 Jan 2023
Food nice but expensive than other local restaurants .Howevr it is worth it ,coz you can sit next to the sea ,lagoon and the mangrove . Corals and underwater are vlose by and beautiful ,you can also see baby shark just in front of your toom (my rm no is no 1). Services and maintenanve both outstanding apart the front desk, Lory ,who seemed not care to help us when greeted us on arrival without telling any facilities on the island and in the hotel, instead just giving me a key to walk to the room ourselves. She siad we could ask her if we have any questions. But , when i went to the desk try to arrange a transfer for checkout date ,she told us to discuss it next day. The life guide ,toto, who is excellent ,had shown around the under water. The treck trial is about 30min you walk throughout the bush to the sandbar . The swimming pool is also a very good place to relax yourself, as you have a good view overlooking the sea
Terjemahkan
Tamu
Premier Deluxe Room
Menginap di Feb 2023
Bepergian dengan teman
1 ulasan
4.7/5
Menakjubkan
Diposting pada 3 Apr 2023
The Resort is a private island, very well kept landscaping and nice view, the food is ok, but take for ever if you want to order a la carte or room service. However it has the best Drift diving spot and the staff are super friendly. we would definitely come back.
Нам очень понравился сам остров, местоположение отличное учитывая что у меня морская болезнь. Всего 10 минут на лодке и ты на острове. Вода чистая как на Мальдивах, Снорклинг безупречный, но не дают далеко уплыть без гида. Номера чистые уютные,постельное белье свежее и подушки мягкие, после Ослобских отелей простой рай. Очень много развлечений на острове. Единственное что не понравилось это ресторан и его меню, если вы заказываете а-ля карт будьте готовы ждать от 30-45 минут свое блюдо.