Novotel Bogor Golf Resort & Convention Center

Ulasan Novotel Bogor Golf Resort & Convention Center

Novotel Bogor Golf Resort & Convention Center

Jl. Golf Estate Bogor Raya, Sukaraja, Kec, Sukaraja Subdistrict, Sukaraja, Bogor Regency, West Java, 16710, IndonesiaLihat Detail Hotel
Novotel Bogor Golf Resort & Convention Center
Novotel Bogor Golf Resort & Convention CenterNovotel Bogor Golf Resort & Convention CenterNovotel Bogor Golf Resort & Convention Center
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

8.2/10
Very Good
58 ulasan
Ulasan terverifikasi
Location8.8
Amenities7.7
Service8.4
Cleanliness7.8
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Urutkan berdasarkan:
All reviews(58)
Positive reviews(52)
Reviews with photos/video(18)
Awesome stay(13)
Delicious breakfast(8)
Friendly staff(8)
Perfect for kids(6)
Negative reviews(6)
Guest User
Deluxe Room 1 King Bed with Bathtub
Menginap di Nov 2024
Couples
1 ulasan
7.0/10
Diposting pada 29 Des 2024
Service was excellent, all staffs were friendly. Cleanliness was not the best! At Verandah restaurant during breakfast we witnessed birds were eating from the serving spoons and bread/pastries that was in the open. Also there were webs on the shelves where they keep spoons/forks and plates. It was disgusting to see those!
Tanggapan dari Properti: Dear Value Guests,Warmest greetings from Novotel Bogor Golf Resort & Convention Center,We apologize in advance for the inconvenience that occurred when you stayed here and really understand your disappointment and bad expereience that verandah cleanliness did not meet your expectations.This will be an evaluation material for improvement and establishing standards that should be so that our guests are satisfied with the products and services provided. We also thank you for the review given and we look forward to your next visit.Warm regards,Sandy PamungkasFront Office Manager
Wai Kan
Classic Room with 1 Queen Bed
Menginap di Feb 2025
Family
10 ulasan
8.0/10
Very Good
Diposting pada 8 Mar 2025
The building is gorgeous but the rooms are quite old. Renovation is needed. It's a nice hotel, good breakfast and very good coffee. Because of Ramadan, only one restaurant is open. But anyway, it's a nice hotel, highly recommended.
Amri Chatib
Superior Room 1 King Bed with Balcony
Menginap di Des 2024
Family
1 ulasan
5.5/10
Diposting pada 30 Jan 2025
It seems that the 5-star status of the hotel is questionable due to the following issues: Check-in took approximately 1 hour, with only 2 customer service representatives working while 2 other desks were empty during check-in time. The lobby/check-in waiting area was crowded with other guests, luggage scattered around, and children running around, making the lobby feel like a playground. Welcome drink glasses were left scattered everywhere, with no staff ensuring the area was clean and tidy. I stayed in room 441, which did not feel like a 5-star hotel room. Despite the old design that should look luxurious, it felt more like a 3-star hotel room. There were many ants on the table, bed, and in the bathroom. An unpleasant odor persisted throughout my 2-day stay. Toiletries were only provided upon request, such as the missing bath mat. There were visible stains on the sofa in the room. etc...
Adi88
Deluxe Room 1 King Bed with Bathtub
Menginap di Des 2024
Family
7 ulasan
8.5/10
Very Good
Diposting pada 4 Jan 2025
booked on 1st jan 25 , with my 2 kids. we took the room with bathtub on level 1. bathtub is big enough for 2 prsons. pool is a bit sad for a hotel this big. breakfst is good enough. bed is comfortable. tv is big. drinking water is provided free flow on every floor. mosquitoes enters the room from the garden, so we had to lock the terrace door all the time.
Tanggapan dari Properti: Dear Mr. Adi, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with Room facilities that big bathtub, TV, comfort bed and breakfast. we do apologize for mosquitos and pool that did not meet your expectation. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy PamungkasFront Office Manager
Santosh Sigdel
Superior Room 2 Single Bed with Balcony
Menginap di Nov 2024
Family
1 ulasan
5.5/10
Diposting pada 22 Des 2024
The hotel appeared to be very old and requires a good renovation. Rooms were smelly and even strong bad smell coming out from the toilet drain. Swimming pool also not really like expected. I will not go again unless these things are really improved. 
Tanggapan dari Properti: Dear Mr. Santosh Sigdel,Warmest greetings from Novotel Bogor Golf Resort & Convention Center,We apologize in advance for the inconvenience that occurred when you stayed here and really understand your disappointment and bad expereience that room is smelly and also pool did not meet your expectations.This will be an evaluation material for improvement and establishing standards that should be so that our guests are satisfied with the products and services provided. We also thank you for the review given and we look forward to your next visit.Warm regards,Sandy PamungkasFront Office Manager
Guest User
Classic Room with 1 Queen Bed
Menginap di Feb 2025
Business travelers
3 ulasan
3.0/10
Diposting pada 20 Mar 2025
this hotel was very very old and the doors were not working.
Tanggapan dari Properti: Dear Value Guests,Warmest greetings from Novotel Bogor Golf Resort & Convention Center.Thank you for sharing your feedback. We sincerely regret that your experience did not meet expectations. We acknowledge your concerns regarding the hotel's condition and the door issues you encountered. Please rest assured that we take such matters seriously, and our maintenance team is actively working to address any necessary improvements.Your comfort and satisfaction are our priority, and we truly appreciate your input as it helps us enhance our services. If you would like to share more details about your experience, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back for a better stay in the future.Best regards,Sandy PamungkasFront Office Manager
ully sasongko
Classic Room with 2 Single Bed
Menginap di Des 2024
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 6 Jan 2025
Dont forget to bring mosquitos/ insect repellent.. improve the bfast menu
Tanggapan dari Properti: Dear Mr. Ullu Sasongko, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback. we do apologize for mosquitos in the room and menu did not meet your expectation. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy Pamungkas Front Office Manager
Guest User
Classic Room with 1 Queen Bed
Menginap di Jun 2024
Couples
32 ulasan
9.0/10
Great
Diposting pada 14 Sep 2024
Nice resort for staying in a quiet place
Tanggapan dari Properti: Dear value guest, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with our facilities.We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy PamungkasFront Office Manager
Mrs.Wong11
Superior Room with 2 Single Beds
Menginap di Agt 2024
Family
10 ulasan
10.0/10
Outstanding
Diposting pada 25 Sep 2024
We had an amazing time during our stay. It's like a hidden gems for us. The hotel surroundings is very beautiful, full of tree and nature.
Tanggapan dari Properti: Dear Mrs. Wong, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with hotel surroundings witch very beautiful, full of tree and nature. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy PamungkasFront Office Manager
shofadr
Deluxe Room 1 King Bed with Bathtub
Menginap di Jan 2024
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 27 Feb 2024
Happy, satisfied, content and grateful. Definitely will come back here.
6/9
Tanggapan dari Properti: Dear shofadr , We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with our hospitality service. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy Pamungkas Front Office Manager
Aries Traveller
Superior Room 1 King Bed with Balcony
Menginap di Sep 2023
Family
13 ulasan
8.0/10
Very Good
Diposting pada 8 Okt 2023
Initially they gave us a room that was very loud and noisy. Apparently, that wing was under renovation. We called the hotel and requested a quiet wing. They agreed and moved us to a newer room (on the other side of the wing). If you love nature and tranquility, you will love this hotel. They have spa, bar, pool and mini zoo. The room is quite spacious and it has balcony (with garden/mountain) view.
6/9
NG CIAN THONG
Classic Room with 1 Queen Bed
Menginap di Okt 2023
Family
1 ulasan
7.5/10
Diposting pada 12 Nov 2023
Is a beautiful place.
Anonymous User
Superior Room 1 King Bed with Balcony
Menginap di Jan 2025
Family
5 ulasan
7.0/10
Diposting pada 7 Apr 2025
Not pleasant stay
Hana Jastiawan
Deluxe Room 1 King Bed with Bathtub
Menginap di Jul 2023
Family
6 ulasan
9.5/10
Amazing
Diposting pada 30 Agt 2023
Great hotel for spending time with families. The food could’ve been better.
RITJAT TWC
Superior Room with 1 King Size Bed
Menginap di Apr 2023
Business travelers
22 ulasan
3.5/10
Diposting pada 25 Mei 2023
I don’t like this hotel, they allowed loud music like in the club, my room like in discotheque. I complained to the hotel, they do nothing. Don’t stay here!!
Tanggapan dari Properti: Dear Mr. Charip,Warmest Greeting from Novotel Bogor Golf Resort & Convention Center.Thank you for taking your time to share your staying experience with us.We are regret to hear that there were some points of your stay which did not meet your expectation and we would like to express our sincerest apology for the inconvenience experiences that you encountered during your stay with us.It is glad to receive such constructive feedback from you which for sure it will be brought up as concerns that need to discuss with our team and to take necessary action. We consider all comments to be an essential and important part of our ongoing efforts to maintain and improve quality of the products and services. We do hope to have the pleasure of serving you again in the future with further improvement.Once again thank you and we are looking forward for your upcoming stay in the near future.Sincerely,Scott WONGeneral Manager