Temukan Hotel Bintang 5 Terbaik di Lingshui

Beautiful hotel, but unfair check-in delays need to be addressed I really wanted to give this hotel a perfect score because the hotel itself is great, but a major operational flaw held it back. The Good: The hotel design is stunning—very modern and fresh. Our room was spacious, comfortable, and felt brand new. Our The breakfast buffet had a fantastic variety with lots to choose from, so great start to the day there. I also have to shout out the staff, who were warm and attentive throughout our stay. The Mixed: The amenities were generally okay, though I did notice a lack of bathroom loofahs (a small detail, but worth noting for anyone planning a longer stay). The Bad (and Important): The check-in process is broken. Officially, check-in is at 3pm, but we ended up waiting much longer. It seems the hotel allows guests to check out so late that housekeeping can't turn the rooms over in time. It’s really not okay to keep the next customer waiting in the lobby after a long journey of travel—it immediately puts a damper on your feeling towards the hotel before you even see the room. Suggestion to Management: I would strongly suggest that IHG enforce late check-out fees or stagger check-out times. Late departures for some guests shouldn't come at the expense of the experience for incoming guests.

We were very impressed with the hotel. The hotel is beautiful and clean, with a very nice design. All staff provided excellent service. Special thanks to Max Lin, who was incredibly helpful, attentive, and always ready to assist us with everything we needed, which truly enhanced our stay. Although the hotel is a bit far from the city, it is very peaceful and quiet, with a beautiful beach and a great atmosphere. Ok We really enjoyed our stay and would definitely come back again.

The hotel is nice but not as nice as expected. We stayed in the normal room. The room is big and Well equipped. But the details are not perfect . The room/furniture can get some renovation, cleaning. You don’t have a lot of choice for the soft drinks inside the room. The area around the hotel is not very busy. Taxi from the costs a lot. You can‘t swim in the ocean. Service was very Good. But the baggy car are not available very often. The best is the breakfast. It was very good. Good quality and everything you want.

This hotel is a nightmare. They demanded upfront for full payment and deposit and then claim that they didn’t receive the payment although it is reflected as paid on my phone(alipay). So for the rest of my stay, I was constantly bugged about this money issue (including calling my room at 10:00PM and demanding to check my phone (again!)for verification d of payment!). The only highlight is that the breakfast buffet is very good snd the lady manager of the restaurant is very professional. I believe she is the ONLY staff that is worthy to be mentioned. The staff needs to be retrained in service language, service attitude and professionalism in the hotel industry. What a disappointment of a holiday! Eventually after threatening to complain to 12345 , I got my deposit money back pronto. Never again to this hotel- nit worth the stress!!

Hotel is located in a quiet area with not much going on around it so if you are looking for a relaxing quiet stay then it's good. Rooms are quite clean and modern with a voice activated AI module. Swimming pool is huge and beach decent. Food options are limited though.