Temukan Hotel Bintang 3 Terbaik di Cairns

It was a hassle free check in . We were advised on how to get inside the hotel since our check in was quite late already. The room is so spacious and clean . The location is in the heart of CBD which was so convenient for us

The building is a little older but the staff do their best to keep it clean and tidy. We informed Mr Mike Scott of our room aircon condition and he immediately helped us to check and changed to another room #17 for us. Thank you so much. The accommodation provides everything that you will need for a family holidays from the pool, complete kitchen, to the laundry facilities. It is very convenient and accessible to all places via DiDi, Uber and public buses. Thank you Mr Mike Scott and team!

All good except Location too near to main road, very noisy traffic frm 5am onwards plus carpark just nxt to room no sound proof, check in very late at night was quiet but early departure guest vechicles noise & traffic noise plus housekeeping in progress making it not possible to sleep in! Room very spacious & clean.

Bed is comfy, sheets are clean but blankets looks not washed, so we did not use it. Toilet is clean and love the shower. Facility is really old, needs updating.

When we arrived at the reception, the door was locked, and no one is at the counter. The gd thing was we were allowed to leave our luggage near the reception cabinet due to early arrival in the morning, while we went for our day tour. We are able to collect our key in their deposit box which is well arranged. Our luggages were carried to out room, which is considered a good service. Unfortunately. one of our luggage handle was damaged without informing us at all! TV is not working, and wifi is totally non-existence.

Good location, and size of room,female indian/Asian reception staff was rude and accused me of smoking when i dont,very condescending, and dressed like she just woken from sleep,poor presentation for front of house,I suspect because they want to cheat you for the $300 smoking bill. I checkout same night purely because the female staff was extremely rude and did not feel welcomed hospitality is 0 out of 10.