The room is spacious and hotel is in a quiet location. It’s good for a relax or business trip but not recommended for Executive Room. I booked an Executive King room with lounge access. There was no executive counter or express checkin and check out for Executive room guests. I am sad that my executive room was on 5/F whilst the executive lounge is located on 22/F. The lounge provided very limited of food during breakfast, tea and evening cocktails. The coffee machine was broken and food was out of stock frequently. I pre-paid my hotel accommodation, the staff confirmed that during my check-in but they asked me to pay my room during my checkout. It took me some time to talk to manager and settle it.
Hotel bukan hotel bintang 5 menginap di hostel dengan standar yang sama - kamarnya kecil dan AC sangat bising - pindah ke kamar lain berbau sangat lembab - kedap suara bisa mendengar kamar sebelah pergi ke toilet dan kamar di atas paling sering berpindah-pindah malam - sauna dan ruang uap - ruang uap rusak - kebutuhan sangat tidak nyaman Saya memiliki punggung yang buruk oleh karena itu lebih memilih tempat tidur yang lebih empuk - tidak akan merekomendasikan untuk tinggal di sini ada banyak hotel yang lebih indah dengan harga lebih murah - Saya akan menginap di salah satunya lain kali
Hotel indah dan bersih, staf yang ramah dan area resepsionis yang bagus. Diberi akses ke kamar saya lebih awal yang sangat bagus. Lokasi bagus dari stasiun kereta api dan semua toko serta naik perahu. Tempat makan ada dimana-mana dan tidak terlalu berisik. Hotel ini terletak di sebelah kantor polisi utama sehingga Anda merasa cukup aman. Akan memesan hotel ini lagi jika saya kembali ke AMS
For a W hotel, the experience was not as good as it is in other locations
The location is ok , but the tram passing by and the noisy bars might be noisy especially when you are on lower floors
The room is OK , nothing really special about it, and feel soulless with kitchy decorations and wall paintings
Breakfast is not bad as well
Cleaning is ok but i found a silverfish on the room… not to mention as well that some amenities are not replaced if used… unless ordered
Most of the staff were really helpful and nice , except a very rude one on the bank checkin counter that should change jobs if it’s annoying her that much
The pool , spa and lounge and gym are really amazing but unfortunately we couldn’t enjoy them as much as we wanted because of the weather and time constraints
Overall , i would say it’s a good value for money but there are better options in Amsterdam!