Hotel Spa di Hakone

A beautiful hotel sited beside a nice lake. Very good view and it has a nice public onsen. Service is good, food is good and nice big soft beds. The only bad thing is that it is very far from the major town. You have to drive out for food. Once you buy your snacks and drinks in advance, then it will be all good.

This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!

Booked with private onsen - best part of the hotel! The public onsen was never busy when we went and perfectly enjoyable. The nearby one that guests have access too offers more onsen options and is worth the 3 minute walk over. As others say, the buffet isn’t great. Most food is cold - so pick options you expect to be so (sushi etc) for the best option. The service was very good and the staff very helpful and friendly.

環境：酒店位於山裡，空氣非常清新，夜晚很安靜，旁邊還有一個小河道和小瀑布。酒店距離箱根神社、蘆之湖等景點的距離也不遠。 服務：服務很周到，早飯很豐富，還可以預訂午餐和晚餐。 設施：酒店整體裝修還比較新，房間面積比起東京同價位酒店要大很多。酒店的温泉有室內和室外的，非常乾淨，聽着外面小瀑布的水聲泡着温泉很愜意。

We got to the hotel in the beautiful location just before 3pm and we got given a little tour of the place and then got shown to our room. The staff are very friendly and do their best to speak English. A lovely lady was in charge of our hospitality throughout our stay and she first showed us that there is a public hot spring and a private hot spring and asked us if we would like to book a time to use the private hot spring, we booked a time as we checked in but then we didn’t use it as we were happy with our private hot spring in the room. We also booked a time for dinner and they arrived at that time Promptly with A LOT of food. We also got a choice for a staple food and we chose some steak which was high quality and delicious, as well as the lobster (on the menu it said grilled prawn but a lobster is what came and it was delicious). We ordered a few beers and a bottle of wine with room service and it always came quickly and was nice and cold. The private hot spring is absolutely boiling but it’s a good experience and there’s ice water provided which helps. Breakfast came at 8.30am and it was also huge! It didn’t come with coffee but I ordered some and that was easy enough. The lady who served our food explained every dish and how to eat it and she was always extremely friendly and attentive. Would recommend!

숙소가 고라역 근처인데, 힐링만 하러 오기에는 아깝네요. 고라역까지 온김에 꼭 리프트타고 올라갔다오는게 좋은데, 료칸이라 그것도 아까울수있어요. 조식은 뷔페식이고 괜찮았고, 석식은 술하고 음료 많은데 식사는 좀 적은감이 있어요. 바로앞 편의점인 것도 좋고, 방에 욕실있는곳이 정말 좋았습니다.

This ryokan is perfect for people who want to experience ryokan for the first time but want something cheaper within Hakone area. Situated on the main road with buses to Owakudani and train to Odawara. I'd recommend catching the bus from Odawara to this ryokan since the walking trail from the closest station to this place is hilly and has lots of stairs. Main road is not very luggage friendly so pack very light when you're staying here. This place has very nice rooms with view to the river behind it. The view is spectacular when the entire river area is covered in red autumn leaves. Dinner and breakfast are very delicious, you will be served a range of traditional food from a la carte to dessert. You can also book your private indoor onsen FOR FREE. The ryokan also has an open outdoor onsen across the bridge for 3000 JPY. The only downside of this place is the main road is very busy as it's the only way for people to drive from Odawara to Owakudani. So local people take this road to get to Owakudani. Buses from this place will not stop at there in the weekend. Your best plan is to go to Lake Ashi first and take the opposite route to Owakudani instead. Plan your trip in this area very carefully because a bus trip that would take 10-15 minutes will end up taking you 1 to 1.5 hours.