Hotel Spa di Mumbai

We had a wonderful stay at the Taj Mahal Hotel, Mumbai. The staff service was exceptional, and the rooms were very clean and comfortable. The team was always checking if we needed anything or if housekeeping was required, which made us feel truly well looked after. The breakfast buffet staff were extremely attentive and helpful. They went out of their way to assist us and provide items we requested, even when they were not listed on the menu. Their goal was clearly to ensure that guests enjoy their meal and leave happy. A special mention goes to their unique Food Spa service, where hot water is provided for soaking the feet for relaxation. This service can be requested and is delivered to the room within around 20 minutes, which was a very thoughtful and relaxing experience. Thank you to the entire team for a memorable and pleasant stay.

Perfect hotel. Very welcoming staff, every time they see you they great you with a smile. Perfect location if you just had a long flight, just 10 min from T2. Of course with Mumbai traffic a little bit more. My wife was not feeling well and they help us a lot by being flexible in their rules. Definitely my #1 hotel once I will be back.

We recently stayed at The Westin to celebrate my wife Ritika’s birthday, and I must say – the entire experience was wonderful. From the moment we arrived, the hospitality and attention to detail were impressive. A special thanks to Jasmina, who took care of every arrangement perfectly. Her efforts truly made the occasion memorable for us. The decor, the room setup, and the overall vibe reflected warmth and elegance. The entire staff was courteous, well-behaved, and extremely professional. Everyone made sure we felt welcomed and comfortable throughout our stay. Highly recommend The Westin for anyone looking to celebrate a special occasion. Thank you once again for making Ritika’s birthday so special!

Ambience was just equivalent to The Taj Hotel. The front office staff were very friendly & conducted an express check-in. The housekeeping staff ensured that the rooms were clean and tidy and did replenished the consumables. The waiters and chefs greeted every guest with a broad smile & attended every request of the guests. Specially Mr. Akram did a splendid job in attending to the physically challenged guests. Overall a wonderful experience.

The yoga courses and Zimbabwe courses are not there but they will pretend that they are there. I asked 4 times to get the schedules through email but that email never came . Be careful cause the security at swimming pool is just like a decoration cause everyone can enter without having the room card to the swimming pool area by just jumping in while some clients are entering. And maybe there is a collaboration with the staff because actually in such beggars clothes how can they pass unobservant even the main door of the reception of the hotel! They have strict policies about cancellation which normally all the other marriotts of the world have..specially with clients who have diamond and travel genius highest level as vip clients .they dont consider that they stayed the entire week 7 days and it can happen that the last day some unpredictable work thing can happen. The 24 /7 service is just a fake thing cause if you call at a normal 10 pm the person's who ll pick up the phone after a LONG wait they still make you wait for the next morning for the concerned person to come and ask. They say ”we ll call you back but that call never comes” .

it was an excellent experience to stay in this cozy vibe hotel like this. all the stuffs are friendly especially Tosum and the front desk❤️ the food is nice as usual but its quiet expensive for that. nothinf special. the room is clean the housekeepers are veri friendly🫶 so i guess im looking forward to come back to this hotel again😘

My stay at the Radisson Mumbai had its ups and downs. The room was comfortable, but the ongoing construction was a major issue. The noise was persistent, and on one day, the hammering was so loud, it was right next to my room, making it impossible to rest or sleep properly. A particularly frustrating experience was at the GOMA restaurant. We ordered a course meal and specifically asked about portion sizes beforehand, being told that each portion would be suitable for one person. However, when the food arrived, the portions were large enough for more than two people. We had to cancel the main course and other dishes as we couldn’t finish the earlier ones. Despite this, we were charged for the entire course. It's the restaurant’s duty to accurately inform guests about portion sizes, and this miscommunication led to an unfortunate dining experience. That said, the staff in other areas truly stood out. Shivam and Vijay from the restaurant were incredibly attentive, always remembering my regular orders and ensuring I had my coffee packed when I was rushing to work. Jaytin from Musafar Restaurant was a big help with packed lunches, always providing us with delicious food and paying close attention to our preferences. Arjun from in-room dining was consistently polite and friendly, making every meal delivery a pleasant experience. While the hotel had its challenges, the efforts of these staff members helped improve my stay.

Good hotel with all facilities. Not the best for solo female travellers as there is a club on the top floor. Can be a bit noisy, especially on the weekends. But the staff is quite supportive and caring. They do their best to make you feel safe. Food is good. Overall satisfactory.