Hotel Spa di Taichung

A 5 star hotel that deserves its rating. Rooms are comparable with Sheraton/Hilton etc... it's a well-oiled machine and everyone was efficient and kind. Shout out to my namesake SEAN in the Prime restaurant on the roof who took care of us with a memorable Christmas dinner. One for any short list in Taichung.

Overall services were good, from concierge, to check in and check out. The room that was allocated to us was spacious however they could have done better to do regular maintenance on their TV channels and systems. Some channels showed black screen with audio whereas some with visuals but no audio. Called up for service and they got a technician over to check yet no outcome and they decided to brush me off by blaming it on system updates backend. Tried over the next few days and still didn't work, and gave up eventually. Not returning to this hotel for my next trip to Taichung.

The hotel is very new, the price on Trip.com is very good, the room is larger than the average hotel, the facilities are good, the room rate includes breakfast, the breakfast is rich and has many choices, the service of the catering staff is excellent. There is a children's playroom on the second floor. The activity center includes a large naked bathing area for men and women, a gym, etc. Free beer, juice and cookies are provided. The hotel is located in a remote and quiet area. It costs about NT$150 by taxi from Taichung Xinwuri High Speed ​​Rail Station and is a 7-minute walk from Taiwan Railway Chenggong Station, 400 meters away. There is room for improvement for the counter staff.

After trying several hotels, now I always stay in Lin whenever I am in Taichung. Centrally located and best hotel. Room size is too big and breakfast buffet spread is also very vast

Location is great! Theres a taxi stop/line right in front of the hotel. There’s so many things to do and explore around the hotel, the kids love it. We enjoy the breakfast buffet too! We would like to stay there again next time!

Room was slightly smaller, and the windows needed some cleaning. The hotel had a lot of room guests and patience for the lifts would be needed during peak periods. The hotel breakfast was excellent with a good spread of food, but due to the number of guests, one would have to choose a breakfast timing (7 am, 8 am or 9 am) to prevent overcrowding. Gree underground parking was available.

Will not come again. This was a horrible experience, I used to stay at this hotel many times years ago, but clearly this is not that same hotel anymore. Staff was friendly, but it was quite chaotic when we checked in, we could not find the bell boy to leave our bags. Breakfast was a joke, we sat in ridiculously low chairs for breakfast, and when I saw the manager, note, the manager not a waitress, picked up a bottle of yogurt from the floor and put back to the bowl for guest, it was quite shocking to me so I asked her why did she do that, she simply said to me ”it's not broken”. What a hotel！！

I originally booked a hotel next door, but because prices were tight, I booked this hotel when I saw the price was the opposite. I didn't expect that the rooms in the hotel are spacious and very hygienic. They also have floor-mounted suit hangers and plenty of colored lights. I feel very comfortable. There is a sauna in the hotel, which I like very much! But what is surprising is that the hotel's breakfast is in the form of a buffet, with rich food choices and its own brand of ice cream. I didn't expect that there would be ice cream for breakfast, surprise!

Had a splendid stay at this hotel. The front desk staff were incredibly helpful and provided a thorough explanation of our room. The nearby area is beautiful, making it a perfect location for a getaway. Our room featured an in-room hot spring, which was a fantastic addition, especially in such cold weather. The food offered a wide variety of options; however, it could be improved to enhance the overall dining experience. Overall, I highly recommend this place, but I advise booking your transportation or the shuttle service in advance for a smoother experience.

Hotel is located at a great location, nice facilities and good cleanliness in my room. My only feedback is that for people who drive, please be aware. The carpark entrance is at the back entrance of the hotel where the convenience stall is located. This hotel uses an Over Car Bonnet Storage system. We were greeted unpleasantly by the carpark assistant (an old man), not only were we not allowed to unload our luggage before parking, he didn't even bother assisting us with our carriage. To make matters worst, we saw him help another guest on arrival that was behind us at that time, to unload their luggage and give them guidance in parking. On my last day, i was awoken by the hotel staff through the hotel phone. They told me that my car was not parked properly and they could not activate the lever system for the carpark. Yes i would apologize if i have parked off by 2cm outwards, but I was woken up rudely in the morning after a long tiring night before with no apologies whatsoever. A note to future hotel guest, if you intend to have your car parked in the hotel, please be mindful the space is not very SUV friendly.