Hotel Bristol

This hotel has the best location, overlooking sorrento and the bay across to vesuvius. We stayed on the 7th floor. Unfortunately no balcony (this didn't seem to be an option on booking?) We had a large picture window instead.. the view looked like a painting! 10 minute walk to the main town and transport networks.. bus / ferry. The hotel is beautiful and classy, the staff made the holiday for me.. courteous, friendly and helpful. Big shout outs to Luca and his team who run a very tight ship in the restaurant. Particularly Gianluca whose loud 'ciao ciao' each morning was a great welcome. My only downside to the hotel is the evening food which let's it down badly. We had half board. It's a very limited menu option all on by order and waiter served. 1st course pasta/ soup / salad.. okay. 2nd course meat or fish but overcooked, mass catering and quite tasteless. Very bland. We were also served awful cheap ice cream / gelato (how on earth could they get this so wrong!) And... tinned peaches as a desert! Definitely not 5star quality. Luckily you have the option to swap for lunch which has a better choice and it is cooked to order. The linguine bolognese was delicious. Breakfast was standard.. nothing much to get excited about. Note... no prosecco or smoked salmon at breakfast like in other hotels of this standard which was a disappointment. However I still rate the hotel 5 out of 5 and I would book here again.. but would not recommend eating here. Hotel management... you need to improve with the food!!

I have nothing negative to say about this hotel. Our room was spacious, comfortable bed very clean & had amazing views over Sorrento & Mount Vesuvius in the distance. The food was excellent with a great choice off the menu and different every night. You are served by the friendly & smart staff. The restaurants are comfortable, however remained elegant. The location is ideal for exploring Sorrento and about 15 minute walk to bus station and the same to the port for the ferries. I would highly recommend this hotel and if I do return to Sorrento I would definitely want to stay at the Bristol!

Just back from a week in the amazing hotel. We received a warm welcome and a brochure with information on the hotel itself and surrounding area. Our room was on the first floor and although it didn't have a balcony, we woke each morning to the most stunning view. Our room was very spacious and tastefully decorated. Each member of staff we met were outstanding, so friendly, helpful and professional. Nothing was a problem. A special mention to Luca, Getano and all the staff in the dining room. We were half board and had the option of swapping dinner for lunch which gave us more flexibility . The menu changes daily. The food is amazing. The pool facilities were perfect. But you need to get there early on a sunny day! The hotel is spotless throughout. It's a 10 minutes walk in to sorrento, along a very busy road. But there is a footpath. Caution needed at pedestrians crossings as not all vehicles stop, particularly scooters. Sorrento is very beautiful but very busy, even in September. Thank you to everyone at the Bristol hotel for making our week in Sorrento such a memorable experience. We will be back.

Exceptional. Spacious hotel. Comfy rooms with great AC. Half board was perfect. Food was so good, with a great menu choice. All served to your table. Portions, presentation and flavours were top quality. Staff were attentive and helpful. A real luxury hotel. Short walk to the town centre that had shops, bars and interest to wander around. September was hot though! 30 degrees and more.

This was a perfect holiday from start to finish. The staff are so friendly and attentive- they really make you feel welcome and at home! We arrived late on a Friday evening (around 10pm local time) and the staff had kept the dining room open and prepared food for us- which was a lovely gesture. The views were spectacular from our balcony (room 387) and the rooms are immaculate in terms of cleanliness. The mini bar in the rooms are well stocked and the pool bar offers a wide range of drinks and light meals. We were on a half board package and found the food to be of an excellent standard. The breakfast options were expansive and you can order eggs and omelettes which the chef cooks on demand. The evening meals were fantastic including a choice of starters, mains and desserts which changed every day. If you choose to have an evening meal elsewhere, you are able to swap to having lunch which is also great. The pool area is clean and has fantastic views across the bay to Vesuvius. The staff in the pool area are always keen to help- helping to find sunloungers or umbrellas for when you might want shade. The hotel is well situated with a small general shop less than a 5 minute walk away. The centre of Sorrento is only a 10 minute walk away. If you want to walk down to the marina it takes about 15 minutes. A major positive of this hotel above other hotels in the area is the staff. They go above and beyond and really make this place an exceptional choice. Every aspect of our stay was amazing and we look forward to returning!

Thankfully during our 10 Italy trip, 5 of our days were here. We moved to Ischia for our last 2 days. We should have taken a day trip to Ischia and stayed here instead. If you are looking for an American friendly hotel, this is your place. We didn't encounter any rude staff or servers. It is a great location where you can walk to restaurants, but we ended up eating here all but one night because the food was so good. And let me tell you, we stayed at 4 different hotels during our stay and NONE of them had a breakfast buffet or service like they did. Guiseppe and Gianluca took good care of us at the restaurant. One our first night there, in the bar they had this amazing singer and piano player. I felt like I was listening to a professional singer. The pool area is a nice place to unwind after a busy day of excursions too. I would highly recommend this hotel, especially room 707....wow what an amazing view! Oh and we got surprise fireworks we got to watch from our balcony on one of our nights.