One of the Worst Hotels of My Trip
1. ❌❌❌ I had a late arrival and an early departure, so I chose this hotel for its proximity to the airport and the advertised airport shuttle service. However, if you expect to be met with a sign in the arrivals area—think again! NO!
After a long and exhausting journey, you are expected to run around and search for the shuttle yourself—outside, on the street! And if you don’t find it within 5 minutes, it will leave! There is no prior notification that the shuttle is waiting outside, because, according to the front desk staff, this is “obvious and logical.”
In reality, I ended up waiting 1.5 hours for my transfer! Paying €75 for a 12-minute ride was not an option.
Paola and her colleague were absolutely terrible—rude, arrogant, and even hung up the phone instead of explaining things properly! Unbelievable. I have never encountered such awful service before.
2. ❌ At the Hilton, don’t expect any help with your luggage to your room.
3. ❌ ❌ There is NO DRINKING WATER in the room! There is no nearby store, as the hotel is in the middle of nowhere. They will offer you a 250ml aluminum can of water for €2. What a “great” service!
4. ❌ The rooms are old and worn-out. The bathroom had mold and a terrible smell.
This place is awful, with disgraceful service. Avoid at all costs!
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