"The hotel is conveniently located in the heart of Sivas, about two kilometers from the bus station. The room was clean, comfortable, and quiet. The owner spoke fluent English and was very helpful."

"Only location is good. It is very old hotel ."

"Very good hotel the rooms looks king like the pillows where fluffy and the shower was awesome! I recommend the hotel! The food was okay and the view was good!Best in sivas.And the staff is so nice and cooperative.and there was a coffeshop too,thanks to Mr manager yalcin for this experience!"

"Excellent location, beautiful hotel, breakfast is scarce."

"Our room was clean. They cleaned it every day. The staff was friendly. But our room was very small."

"Very nice and clean hotel"

"Very good location for exploring the city center. It's a good 2 kilometers walk from the train station, but that's perfectly fine, as you're right in the city center. The hotel staff is very friendly and helpful. The breakfast was varied and delicious! It's truly worth more than a 3-star hotel! We'll be back."

"Besides personal not speaking any languages but Turkish (easy solution is google translate) the hotel room we got was very very poor - toilet smell met us at the door got it sorted by opening all taps to flash the sewage pipes but yet smell was there, then water from taps came out as from very poor maintained tap, ventilation thing was full of dust and floor was full of stains. Photo attached."

"Worker very friendly. Central location is good. I was already there for the 2nd time. I was not satisfied with the management at all. I was sick in the night. I was there with my mother sick at dementia. I had to give up myself several times in the night and I had unfortunately had drowned 3 decks and my mother did not even work well that I had ordered . I had completely swallowed everything crazy, so you couldn't see the fuck, I also announced that it should be thrown away immediately and I will take over all the costs. I've apologised several times. Instead of throwing away what I expressly announced, this was tried to wash in the washing machine, the employee was probably bad, the manager was angry, she accused us under the belt line, that we had all crazy and "should go" and not listen to me at all and absolutely no understanding, although I have clearly cleaned the bathroom myself. It was just the bed covers that were crazy. The line was not good at all to speak to the case. I had to hear that I can't buy everything with money and it was understood to me, that I had no understanding of the cleaning forces. I was very shocked about the leader. We are people it can happen everything if you get ill and just have Alzheimer's dementia. I also told her I'd evaluate this, and then she assumed I would threaten her. She was very hysterical."