This property and the Springhill Suites in Sioux Fall, SD are not owned or managed by Marriott, although falsely advertised as being a Marriott property. KAF Hospitality out of Sioux Falls acquired and manages these properties. Both properties are old, worn-out and dirty. I have never stayed in a Residence Inn by Marriott is such condition as my pictures show. General manger after acting shocked by my pictures, replies we will be renovating. Previous Trip Advisor reviews from months ago show very similar pictures. A room with drapery in this condition should never be booked until supposed renovation is done. The drapery was shredded in both bedrooms of a two-room suite which they are currently booking for $298 on a weekend date. The stained shower and stains on the bathroom wall are from our stay at the Springhill Suites in Sioux Falls also not owned or managed by Marriott. The Bathroom wall stain makes one wonder just what is that stain from (grossed out). The General Manager Kattie Keefe offered 5,000 points (seriously for shredded drapery and worn out suite). I did accept $60.00 off my $169.00 senior weekday rate. We had no other choice but to stay in the suite as the General Manager said the hotel is sold out. This was the worst condition of a branded Marriott suite we have ever stayed in. We have been Marriott Elite members for over 25 years. STAY AWAY from these branded Marriott properties which are located near the Empire Mall (Residence Inn, Springhill Suites and Fairfield Inn. The Fairfield Inn and Suites near the Sioux Falls airport and the Sanford Pentagon Sports Complex is a far superior hotel. We stayed there last year, but was booked on the dates on our most recent trip.
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