Ulasan The Serangoon House, Singapore, a Tribute Portfolio Hotel

My stay at The Serangoon House was quite a pleasant one. The location was lovely. Positives: the location was great, the hotel is situated in Little India. A few minute walk to City Square Mall, Farrer Park MRT and Mustafa Shopping Centre. The television had lots of channels, and the lounge food was quite yummy but small portions. The breakfast food was delicious too. The toilet in the B1 lounge was really pretty. The room slippers were good quality ones. Granted early check in and late check out. Special thanks to Kamala for her good service to upgrade us. Coffee in the room was good! Negatives: the bunk bed ladder was quite shaky, and the the television could not be seen from the top bunk. The toilet flush was quite weak, you need to flush multiple times. During peak hours, the lounge can be quite packed for breakfast, so service might be quite slow. Did not provide shower head, cotton buds. Not enough towels for room for 4. Bonvoy app not able to use.

IS good Kamala & the teams served us well, give us early check-in & everything is order even upgraded us . is a whole new experience in this boutquie hotel Love the stay , thanks the teams once again

The best part of this hotel is it's ideal location.

Good location and hotel. Mall is nearby and easy to access by walking.

The receptionist were very nice. The room is fancy as you can see the photo. The room was clean.

It was an interesting experience for my friends whom I booked for and they might choose to stay there in the future

Staying again as everything is perfect. Love the ambience.

Very beautiful room

Ronny is the Chinese front desk, my god, super nice, service attitude...

The location was great, the room was clean, the breakfast was delicious, and the staff were friendly. I would definitely stay here again.

The disadvantages are as follows: 1. The hotel will deduct money repeatedly!!! 2. Dishes will be missed when ordering 3. It is not clear whether the guest has reserved the executive lounge or not. 4. If there is a gap in the shower door, water will escape and the entire bathroom will become wet. 5. The lights are too dark at night (the lights are about to break down) 6. The socket is broken 7. No slippers in the room 8. There is dried blood inside the quilt The payment was completed using Trip.com APP on 2024/05/04, and a 2-person room was booked for a 2-day stay from 8/12-8/14. When I checked in at 8/12, the front desk staff told me that I needed to apply for a credit card as a deposit, and that the credit card would be debited only when additional charges were required. On 8/19, I discovered that my credit card had been stolen by the hotel. Today, on 8/23, I am still waiting for the bank and APP platform to handle the charge issue!

Clean and tidy. Good service attitude of the staff. Good location

There are many foods and the Indian street is very unique.

The style of the room is very good, with a royal feel. It feels like living in a palace. The room is very quiet, but the water faucet is dripping, which affects sleep a bit.