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Ulasan terverifikasi
Location4.0
Amenities3.8
Service3.9
Cleanliness4.0
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All reviews(420)
Positive reviews(349)
Reviews with photos/video(107)
Awesome stay(55)
Great location(38)
Friendly staff(27)
Too noisy(23)
Great value for money(21)
Easy to get around(16)
Convenient for shopping(11)
Negative reviews(71)
Natalia
Standard Queen Room
Menginap di Feb 2025
Couples
5 ulasan
4.5/5
Great
Diposting pada 16 Mar 2025
Lovely hotel if you don’t want to stay too long in the room and explore the environment. The room is clean and has everything you need for a good night rest. Rather small, however, we knew it. The bikes in front of the hotel helped us to move around.
Tanggapan dari Properti: Thank you for your positive feedback. We're glad to hear you had a satisfying experience with our service.
Reenie Goh
Standard Twin Room
Menginap di Jan 2025
Business travelers
54 ulasan
3.7/5
Diposting pada 28 Feb 2025
Budget hotel for business. Nearby convenience for food. But the room quite small. Yet is reasonable for business trip
Tanggapan dari Properti: Thank you for taking the time to leave a review. We appreciate your feedback and will use it to improve.
Anonymous User
Standard Queen Room
Menginap di Jan 2025
Solo travelers
27 ulasan
1.7/5
Diposting pada 23 Feb 2025
Charges applicable to late check out, but they chose kickout your stuffs without your consent even they have your contact, one of this kind experience
Tanggapan dari Properti: Dear Guest,Thank you for bringing your concern to our attention. We sincerely apologize for the inconvenience and distress caused during your recent stay. We understand the importance of respecting our guests' privacy and possessions, and we deeply regret that our actions did not align with these values.Regarding the late check-out, while we do have policies in place to manage this, we should have communicated with you beforehand to ensure that any necessary arrangements were made in a more respectful and considerate manner. It was not our intention to cause you any discomfort or to handle your belongings in such a way.We have reviewed the situation with our team to ensure that this type of incident does not occur again in the future. Your feedback is invaluable to us, and we are taking steps to better train our staff and improve our procedures moving forward.Please allow us the opportunity to make this right. Once again, we sincerely apologize for the experience and appreciate your understanding.
Guest User
Standard Queen Room
Menginap di Feb 2025
Couples
1 ulasan
5.0/5
Outstanding
Diposting pada 17 Mar 2025
Nice place i think next time i will back here again nearly have many nice restaurant
Tanggapan dari Properti: Thank you for your positive feedback. We're glad to hear you had a satisfying experience with our service.
renana3
Standard Twin Room
Menginap di Jan 2025
Family
192 ulasan
1.5/5
Diposting pada 18 Feb 2025
Their check out time is 11am, cannot late check out which disapointed me. The toliet has no clothes hook or clothes hanger during shower and no where to place clothes which cause great inconvenient.
Tanggapan dari Properti: Thank you for sharing your feedback regarding your recent stay at our Hotel. We deeply regret that certain aspects of your visit did not meet your expectations, and we sincerely apologize for any inconvenience caused.We understand your disappointment with our check-out policy. Our standard check-out time is 11:00 AM, and we do our best to accommodate late check-out requests based on availability. Unfortunately, in your case, we were unable to grant a late check-out, and we regret that this caused frustration. We appreciate your understanding of the operational constraints that guide our policies.Additionally, we apologize for the lack of hooks or hangers in the bathroom during your stay. We recognize that this is an important feature for the comfort and convenience of our guests, and we are currently reviewing our facilities to ensure that future stays are more accommodating in this regard. Your feedback has been shared with our maintenance and design teams, and we are actively working on improving our amenities to better meet the needs of our guests.We truly value your feedback, as it helps us improve our services. We would love to have the opportunity to welcome you back to [Hotel Name] and provide you with a more enjoyable experience in the future. Please do not hesitate to contact us directly if you have any further concerns or if there is anything we can do to assist you.Once again, we apologize for the inconvenience you experienced and appreciate your understanding.
namfonzz
Deluxe Queen Room
Menginap di Jan 2025
Couples
10 ulasan
5.0/5
Outstanding
Diposting pada 8 Feb 2025
Not my first time here already , ok la not bad z jist no fridge and also encountered something paranormal perhaps? But ok la.
Tanggapan dari Properti: Thank you for taking the time to leave a review. We appreciate your feedback and will use it to improve.
Guest User
Standard Twin Room
Menginap di Des 2024
Business travelers
3 ulasan
5.0/5
Outstanding
Diposting pada 14 Jan 2025
Nearby have many foods to eat
Quite a nice place to stay
But just a little bit far from the MrT station
Tanggapan dari Properti: Thank you for your feedback. We're glad to hear you enjoyed the nearby food options and found the place nice to stay. We appreciate your note about the distance from the MRT station and will keep that in mind for future improvements. We hope to welcome you again soon.
Komal Rastogi
Standard King Room
Menginap di Des 2024
Family
1 ulasan
4.2/5
Very Good
Diposting pada 27 Jan 2025
We went with our Family and had a good and budgeted stay. Overall rating will be 4/5.
Tanggapan dari Properti: Thank you for your feedback. We're glad to hear you had a good and budget-friendly stay with your family. We appreciate your rating and look forward to hosting you again.
Syed Turzo
Standard Queen Room
Menginap di Nov 2024
Couples
11 ulasan
5.0/5
Outstanding
Diposting pada 7 Feb 2025
The hotel was amazing, specially the location and the hosts were amazing. We kept our luggage in the store room after checking out and roaming the whole city before taking it back in the evening.
Tanggapan dari Properti: Thank you for your positive feedback. We're glad to hear you had a satisfying experience with our service.
Tanggapan dari Properti: Thank you for your positive feedback. We're glad to hear you had a satisfying experience with our service.
Guest User
Standard Twin Room
Menginap di Okt 2024
Other
1 ulasan
3.2/5
Diposting pada 1 Des 2024
The location is near to bus station the guy in the front desk is helpful. The room is clean.
Tanggapan dari Properti: Thank you for your positive feedback. We're glad to hear you had a satisfying experience with our service.
JoanSophia
Standard Queen Room
Menginap di Feb 2025
Travel with friends
24 ulasan
4.5/5
Great
Diposting pada 15 Mar 2025
Good service friendly staff
Tanggapan dari Properti: Thank you for your positive feedback. We're glad to hear you had a satisfying experience with our service.
Guest User
Standard Twin Room
Menginap di Okt 2024
Business travelers
1 ulasan
2.2/5
Diposting pada 22 Nov 2024
First day check in already blocked can’t wash face and brush teeth Inform counter but still not ppl come to service it until 3rd day I check out ….toilet still have last guest using brusher and Colgate 😅
Tanggapan dari Properti: Thank you for sharing your feedback. We're truly sorry to hear that your experience didn't meet expectations. We value your input and will work on improving the areas you've mentioned. Your satisfaction is important to us, and we hope to have the chance to serve you better in the future. Please don’t hesitate to reach out if you have any additional concerns.
Weijian Ho
Standard Queen Room
Menginap di Sep 2024
Couples
28 ulasan
5.0/5
Outstanding
Diposting pada 22 Okt 2024
Good location, helpful staff. Highly recommended if you do not have a big budget in staying those luxury hotels.
Tanggapan dari Properti: Thank you for your positive feedback. We're glad to hear you had a satisfying experience with our service.
Sxmueltwj
Standard Queen Room
Menginap di Nov 2024
Travel with friends
24 ulasan
4.0/5
Very Good
Diposting pada 8 Des 2024
Great place and location. Many eateries nearby. Clean room.
Tanggapan dari Properti: Thank you for your positive feedback. We're glad to hear you had a satisfying experience with our service.