Ulasan Novotel Sihanoukville Holiday Resort

Tanggapan dari Properti: Dear Wu Zq,Greetings from Novotel Sihanoukville Holiday Resort,Thank you for taking the time to share your feedback about your recent stay with us.We're thrilled to hear that you had a great time staying at Novotel and would highly recommend us to anyone visiting Sihanoukville! We're grateful for your kind words about our hotel's cleanliness and spaciousness, and we're delighted to hear that our Heartist made a positive impact on your stay.We're also glad to know that you enjoyed our comfortable beds and cozy pillows and blankets. We're especially thrilled to hear that you loved our pool near the beach - it's one of our favorite amenities too!Thank you for taking the time to share your feedback. We're proud to have provided you with such a wonderful experience, and we look forward to welcoming you back again soon.Best regards,Ayub YULIANTOGeneral Manager

Tanggapan dari Properti: Salam dari Novotel Sihanoukville Holiday Resort, Terima kasih telah meluangkan waktu untuk menyampaikan tanggapan Anda tentang kunjungan Anda baru-baru ini di resor kami. Kami mohon maaf atas kekecewaan yang Anda alami terhadap keramahtamahan kami, khususnya mengenai minuman selamat datang. Sesuai standar kami, kami menyediakan minuman selamat datang untuk semua tamu kami saat check-in, dan kami menyesal jika minuman ini terlewatkan selama Anda menginap. Terima kasih telah memberitahukan hal ini kepada kami. Yakinlah bahwa kami menanggapi masukan Anda dengan serius dan akan menggunakannya untuk meningkatkan layanan kami. Kami memahami bahwa parkir dapat menjadi tantangan karena terbatasnya pilihan parkir kami. Namun, kami menawarkan alternatif bagi tamu kami untuk parkir di seberang jalan. Tujuan kami adalah memberikan pengalaman yang nyaman dan aman bagi semua tamu kami. Mengenai pilihan bersantap, dengan senang hati kami informasikan kepada Anda bahwa terdapat area jajanan pinggir jalan yang nyaman kurang dari lima menit berkendara di Pantai Kemerdekaan. Selain itu, pusat perbelanjaan terdekat, hanya berjarak lima menit berkendara, menawarkan berbagai restoran dan kafe sesuai selera Anda. Di dalam hotel kami, kami juga menyediakan berbagai macam pilihan menu yang telah membuat kami mendapatkan reputasi di antara restoran terbaik di Sihanoukville. Dari masakan internasional hingga makanan khas lokal, koki kami telah menciptakan pilihan hidangan yang pasti akan memuaskan selera Anda. Kami senang mendengar Anda menikmati kebersihan fasilitas dan pantai kami. Dengan senang hati kami menyediakan lingkungan yang tenang dan bersih bagi para tamu kami, dan kami senang aspek-aspek ini memberikan kontribusi positif terhadap masa menginap Anda. Sekali lagi terima kasih atas tanggapan Anda. Kami berharap dapat menyambut Anda kembali di Novotel Sihanoukville Holiday Resort di masa mendatang.

Tanggapan dari Properti: Dear Bo, Greetings from Novotel Sihanoukville Holiday Resort,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the difficulties you experienced during your stay, particularly regarding parking and the service you received from our Heartist. As for the car park, we have limited parking spots available, and during peak periods, it can be difficult to find a spot. We're exploring options to increase our parking capacity, but in the meantime, we appreciate your patience and understanding. We genuinely apologize for the inconveniences you faced during your stay. We understand how important it is for our team to provide clear communication and assistance, and we will be looking into additional training for both our bellboy and security staff to ensure they deliver the level of service our guests expect and deserve.We strive to improve, and your comments will help us do just that. We hope you'll consider giving us another chance to provide you with the seamless experience that you deserve.Best regards,Ayub YULIANTOGeneral Manager

Tanggapan dari Properti: Dear Sambath Yin,Greetings from Novotel Sihanoukville Holiday Resort,Thank you for taking the time to share your experience! We're delighted to hear that you found our pricing through Trip.com reasonable and appreciated the cleanliness of our newly built property. It's great to know that you took advantage of the breakfast voucher deal at the counter and enjoyed your complimentary upgrade to a Deluxe Room.I wanted to highlight that our walk-in rates offer great flexibility, allowing you to easily change your dates or cancel your booking if needed. Additionally, these rates often include breakfast, providing you with even more value compared to some OTAs.We strive to provide our guests with the best value and experience, and your kind words about our service truly mean a lot to us. We look forward to welcoming you back for another enjoyable stay!Best regards,Ayub YULIANTOGeneral Manager

Tanggapan dari Properti: Dear Valued Guest,Greetings from Novotel Sihanoukville Holiday Resort,Thank you for sharing your feedback regarding your recent stay with us. We're thrilled to hear that you enjoyed your stay and appreciated the room condition, cleanliness, location, and our Heartist service. Your satisfaction means a lot to us, and we can't wait to welcome you back on your next visit! Thank you again for your feedback. We hope to have the opportunity to welcome you back to our resort and provide you with another enjoyable stay.Best regards,Ayub YULIANTOGeneral Manager

Tanggapan dari Properti: Dear Nurmurat,Greetings from Novotel Sihanoukville Holiday Resort,Thank you for taking the time to share your feedback about your recent stay with us.We're thrilled to hear that you found our hotel to be nice, clean, and new, and that our Heartist was friendly. We're proud of the high standards we maintain, and it's great to know that our efforts haven't gone unnoticed.We understand that our prices may be a bit high compare to some other options in the area, but we believe that the quality of our facilities and service justifies the cost. We're constantly looking for ways to improve and provide more value to our guests, so we appreciate your feedback.Regarding the beach and pool areas, we understand that they may be a bit smaller than some other hotels in the area. However, we believe that their intimate size and proximity to the beach make them a cozy and relaxing spot for our guests to enjoy.We're glad to hear that overall, you enjoyed your stay with us and would be happy to have you back again in the future. If there's anything we can do to improve or provide more value to our guests, please don't hesitate to let us know.Thank you again for your feedback, and we hope to see you again soon!Best regards,Ayub YULIANTOGeneral Manager

Tanggapan dari Properti: Dear Valued Guest,Greetings from Novotel Sihanoukville Holiday Resort, Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you enjoyed our service and found everything to be clean. It is our pleasure to provide a serene and spotless environment for our guests, and we’re glad that these aspects contributed positively to your stay.Thank you again for your feedback. We hope to have the opportunity to welcome you back to our resort and provide you with another enjoyable stay.Best regards,Ayub YULIANTOGeneral Manager

Tanggapan dari Properti: Dear Valued Guest,Greetings from Novotel Sihanoukville Holiday Resort,Thank you for taking the time to share your feedback about your recent stay with us.We're thrilled to hear that you enjoyed your stay with us and that our location, swimming pool, and breakfast met your expectations. We're proud to offer a unique and comfortable experience for our guests, and it's great to know that we were able to meet your expectations. Thank you again for your feedback, and we look forward to welcoming you back soon.Best regards,Ayub YULIANTOGeneral Manager

Tanggapan dari Properti: Dear Chamnab Heng, Greetings from Novotel Sihanoukville Holiday Resort,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're glad to hear that you enjoyed the hotel overall, and we appreciate your suggestions for improvement.Regarding the night lights, we will make sure to review the installation and ensure that they are convenient and functional for our guests. We understand the importance of having proper lighting in the room, especially during the night.Regarding the TV, we apologize for the limited channel options. We have already added more channels, including Netflix, to our selection. We understand that many guests enjoy having access to a variety of streaming services in their rooms.We're thrilled to hear that you enjoyed the breakfast! Our culinary team works hard to provide a delicious and satisfying start to your day.We apologize for any inconvenience or discomfort caused by the dirty conditions of the beach. We will make sure to increase our cleaning efforts to ensure that our beach is clean and well-maintained. We also appreciate your suggestion to provide more umbrellas for guests' comfort.Thank you again for your feedback. We value your input and will do our best to address each of your concerns and we hope you'll give us another chance to show you a better experience.Best regards,Ayub YULIANTOGeneral Manager

Tanggapan dari Properti: Dear Valued Guest, Greetings from Novotel Sihanoukville Holiday Resort,Thank you for taking the time to share your feedback about your recent stay with us.We're thrilled to hear that you enjoyed the rooms and the view, and that our receptionists were friendly. We strive to provide exceptional customer service, and it's great to know that our team was able to make a positive impact on your stay.We apologize for the disappointment you experienced with attentiveness of our service at the bar on the beach. We will definitely look into improving their service and ensuring that they respond promptly to our guests. We take pride in providing exceptional service, and we will be addressing these issues with our team to ensure that we are living up to our standards.Thank you again for your feedback. We hope to have the opportunity to welcome you back to our resort and provide you with another enjoyable stay.Best regards,Ayub YULIANTOGeneral Manager

Tanggapan dari Properti: Dear Valued Guest, Greetings from Novotel Sihanoukville Holiday Resort,Thank you for sharing your feedback regarding your recent stay with us. We're glad to hear you appreciated our hotel's location. We apologize for any disappointment regarding the size of our swimming pools and the beach area. We understand how important these amenities are to our guests, and we appreciate your input as it helps us improve our services and facilities.Thank you again for your feedback. We hope you'll consider visiting us again, as we would love the opportunity to exceed your expectations.Best regards,Ayub YULIANTOGeneral Manager

Tanggapan dari Properti: Dear Jion Han,Greetings from Novotel Sihanoukville Holiday Resort,Thank you for sharing your feedback about your recent stay with us! We're thrilled to hear that you enjoyed your stay with us and appreciated our facilities. We are committed to being the benchmark for quality and service in Sihanoukville, and it truly brings us joy to know that we could help make your stay a wonderful experience.Thank you again for your feedback. We hope to have the opportunity to welcome you back to our resort and provide you with another enjoyable stay.Best regards,Ayub YULIANTOGeneral Manager

Tanggapan dari Properti: Dear Valued Customer, Greetings from Novotel Sihanoukville Holiday Resort,Thank you so much for taking your precious time to share your experience with online readers.Your feedback is important for us and would be grateful if you can elaborate details of your experiences with us. We hope to see you again soon.Best hospitality regards,Ayub YULIANTOGeneral Manager