Ulasan The Regency Hotel

The location of the hotel is not very convenient. There are no good transportation facilities, supermarkets and restaurants in the surrounding area. You need to walk for a while to reach the bus station and restaurants. The hotel's front desk clerk was very nice, but the hotel did not provide comprehensive equipment, such as slippers and hairdryers.

The building and rooms really need to be renovated .The changing rooms to the facilities are in a deplorable state .Can't recommend the place

The check in process was smooth and easy. There was ample parking and the room was both warm and comfortable. The gym and recreation facilities were a bonus. The bath is very small however and is more suitable for a child.

It was great. Facilities as described and breakfast was superb

Cheap

Hubo un poco de lío con la habitación. Llegue cansado y habían cambiado mi habitación sin avisarme

Lovely hotel. Fairly inexpensive. Very convenient - short distance from major roads but didn't feel like it. Clean but basic. Looked like it had seen better days - clear signs of people trying hard to keep the place clean and fresh but it had a TV from the 80s and few comforts in the room. The only thing that would put me off staying again is the mattress which was the worst I've ever slept on. My partner weighs around 90kg - he lay down and sank into the bed, causing a massive dip. I weigh around 50kg and was left trying to sleep on the other side which then sloped at 30 degrees. I kept rolling back into my partner. It would have been funny if I wasn't so tired. Great pizza in the restaurant downstairs. Friendly staff.

Stayed in a family room (2 singles and a double). Room was clean and spacious. Beds were comfortable. Shower was powerful and toiletries provided. Bar area/restaurant has just been renovated and was modern and drinks were reasonably priced for a hotel. For the price it was perfect. Distance to NEC was 15-16 mins on Saturday and Sunday. Check in and our was easy and staff very friendly.

Poor bedding couldn’t sleep properly at all the mattress was sinking as was the base, staff not friendly. Not many food options very disappointed

Week clearly this is a hotel with big aspirations but just not quite there yet. The staff are absolutely amazing, friendly, welcoming, ready to give advice and all around excellent. No matter which staff member in any area, they were just amazing. The food and dining are area are well kept, well presented and newly decorated creating a relaxing environment. The addition of the sports bar for me is great but for young family’s perhaps not. The leisure complex is undergoing works. You can see they are spending a lot of money to bring everything up to date and when it’s finished id love to return. For me the negatives are few. Bathroom floors and bedrooms need updating, bathroom floor is cheap and tacky and looks it. Special shout out to the cleaners, my room was so clean, and re done daily. Thanks Team for an amazing stay :)

It was a lovely place but a bit tired and the pool wasn’t open. Our bed was v hard but friend’s bed was comfy. Bar/restaurant was good, lovely staff. We were there overnight for an event at Resorts World and for the purpose I would stay again.

Bar and reception area were good and newly renovated Car park charge was £10, it should be free for guests Otherwise comfortable stay

Lift not working. Coffee machine not working at breakfast. Dinner at Harry's was edible but sub standard. Card details required at check-in?? I am not a thief. Paying for parking is also a joke/rip off.

Small room and bathroom, uncomfortable noisy single bed jammed between two sets of draws meaning you hit one which ever way you moved. Extra £10 parking fee on top of room charge.