UrCove by HYATT Futian CBD

I stayed here for a night with my husband for my birthday celebration. Tried to contact the hotel through email before arrival but have not received any reply from them. The rooms is clean and spacious however you can hear next door’s tv noise, talking even phone ring very very clear. The wall is extremely thin.

A very nice hotel! Very clean and amazing service! Highly recommended

overall experience good. room very spacious and clean. interior design amazing. service good, especially from Winnie who went out of her way to help us. however, very bad in provision of basic needs such as: no Chinese tea for the breakfast buffet, no cream or coffee available in room for the the coffee machine, no bathtub in any of the rooms. I got a free coffee from the lobby Cafe but when I asked for sugar, staff just said no. didn't even try to find any for me. I had to get syrup from the drinks bar to sweeten my drink. and the gym is tiny.

Super like this hotel. Big shout out to 停停 for the fabulous hospitality! Nice and modern rooms, good breakfast spread and very attentive! They provide Dyson hair dryer in the room too!!

Great location, friendly people….I will be back. Close to subway - Futian station E31. Coco at the front desk was helpful throughout the stay.

Check in process is smooth. We have two person, but front desk staff only gave us one key card. Would be great if they know they should have gave us two. About the room, we booked a deluxe one big bed room, I saw in some review saying this hotel offer rooms with massage chair and dyson hair dryer, and I thought that will offer in the “deluxe” room, but not. I hope they can provide more info on the booking page instead of me guessing and expecting more. The quilt is kinda thick so you will need to turn down the air con, pillow is so so, wish there is more options. The view is no comment as there is a big column in the middle of the window, which is consider as no view at all. Overall I would say the stay and price is fair. But I would not consider this as a deluxe room.

Excellent facilities. Unfortunately the staff don't speak English but they did use translation app to support. Rooms are clean and a place I would like to stay again.

Quite comfortable Wonderful experience about the trip More facilities added will be preferable It's a bit far away from the town ,the surroundings is rather quite

very lovely place, will definitely book this place again when i’m back. near to futian hsr/ train station and very accessible to the link malls around. had a lovely time , staff were nice.fast and ready help available with their wechat chat. tried ordering food from their delivery and they have robots to send it to your room. could not get any better. tons of food around at the link mall ( have to walk abit but still very convenient )