Mission Hills Resorts Shenzhen

The service at Mission Hills Resort was excellent. Our requests were thoughtfully answered and proactively resolved. Special acknowledgement to Jepson Li, hotel manager, who understood our family needs and went out of his way to make our stay enjoyable. Overall the hotel staff was well trained and professional. As you can tell, we enjoyed our stay of 4 nights there.

Hotel provided very good service and food excellent hotel

Location and Transportation: 8/10 The resort's location is quite convenient, with the hotel offering a shuttle bus service that connects to the nearby metro station and shopping mall, making it easily accessible. This accessibility is a major plus. Service: 8/10 The hotel staff were exceptionally friendly and helpful, able to communicate in both Cantonese and Mandarin. Their warm and cheerful demeanor was a highlight of the stay. Facilities: 5/10 Unfortunately, the facilities themselves seem a bit dated and not as well-maintained as one might expect from a resort of this caliber. This was particularly concerning when it came to the hygiene and cleanliness, which is an area that requires immediate attention, especially in the kid-friendly facilities. Kid Area: 5/10 The resort does offer a range of kid-friendly facilities, but similar concerns about hygiene and safety arise in these areas. The lack of dedicated supervision or oversight in the kid zones is a notable shortcoming. In general, the resort will weigh in at 7/10 due to the hygiene concerns for the kid areas. 地點和交通: 8/10 該度假村位置相當便利,酒店設有穿梭巴士服務,可連接附近的地鐵站和購物商場,訪客可輕易前往。這種便利性是一大優勢。 服務: 8/10 酒店員工非常熱情友好,能夠同時使用粵語和普通話溝通。他們的和煦愉快的態度是此次入住的亮點。 設施: 5/10 遺憾的是,設施本身顯得有些陳舊,並未像預期中的這樣高檔resort般維護良好。特別是在衛生和清潔方面,這是需要立即關注的問題,尤其是在面向兒童的設施中。 兒童區: 5/10 該度假村確實提供了各種面向兒童的設施,但同樣存在衛生和安全的問題。缺乏對兒童區域的專門監管和管理是一大缺憾。 總的來說,由於兒童區域的衛生問題,該度假村整體評分為7/10。

Absolutely fabulous! I'm very satisfied with the service, accommodation, Cantonese cuisine and the golf course! Perfect experience.

The room is large, the bed is comfortable, the front desk staff is polite, and the bellman takes the luggage voluntarily. Overall very comfortable suitable for holiday! The facilities for playing around are also very few and varied

The front desk staffs are nice and professional, especially Coral. She provides excellent service for us . thank you so much.