Ulasan Somerset Heping Shenyang Service Apartment

Jody at the front desk was professional and friendly. The bathtub was the best thing about our stay and the fact that it's pet friendly. The breakfast is advertised as "International" but nothing is even remotely on an international standard, bland, mediocre and poorly managed. It is listed as RMB85 but is more in a RMB30-40 range. The restaurant staff is not professional. They should be able to help guests that aren't on the prepaid list without making a scene. Using the spa facilities was a bit of a mission. You have to phone reception and then they send a staff member to the spa desk. Everything is turned off so it takes a while to heat up. The jacuzzi was a bit cold and not that enjoyable. The sauna was awesome. Only one elevator was working (out of three) so expect to wait between 5 and 10 minutes each time.