Orange Crystal Shenyang North Station Hotel

Ulasan Orange Crystal Shenyang North Station Hotel

Orange Crystal Shenyang North Station Hotel

99 bei Zhan Road, Shenhe District, Shenyang, Shenhe District, Shenyang, Liaoning, ChinaLihat Detail Hotel
Orange Crystal Shenyang North Station Hotel
Orange Crystal Shenyang North Station HotelOrange Crystal Shenyang North Station HotelOrange Crystal Shenyang North Station Hotel
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Kami Samakan Harga
1 malam

Ulasan Tamu tentang Orange Crystal Shenyang North Station Hotel

9.7/10
Excellent
747 ulasan
Ulasan terverifikasi
Location9.7
Amenities9.6
Service9.7
Cleanliness9.6
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All reviews(747)
Positive reviews(742)
Reviews with photos/video(236)
Friendly front desk staff(101)
Easy to get around(88)
Delicious breakfast(50)
Perfect for business trips(35)
Good sound insulation(26)
Close to metro(18)
Tasty coffee(6)
Has rooms for families(5)
Negative reviews(5)
Mzaster
Deluxe Queen Room
Check-in Agt 2024
Business travelers
3 ulasan
10.0/10
Outstanding
Diposting pada 9 Sep 2024
The location is a short 5 minute walk opposite the North High speed railway station. The rooms are well decorated. Wooden floor and good lighting. The bed is very comfortable and the bathroom is well equipped. There are high quality bed sheets, pillows. There is drip coffee and tea in the room. The laundry room has automated good washing machines and driers with English instructions. The front desk staff are very professional and can comunicate in English. There is also a small bar in the lobby which is well stocked with good whiskey and soft drinks. Overall I had a great experience
Tanggapan dari Properti: Dear guest: Thank you for staying at Orange Crystal Shenyang North Station Hotel and sharing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the sense of happiness that this journey brings to you. This is what our service providers have always pursued, and it will also become our driving force for continuous improvement. Crystal journey, crystal companionship, looking forward to meeting you again!
Guest User
Superior Queen Room
Check-in Des 2024
Solo travelers
2 ulasan
10.0/10
Outstanding
Diposting pada 1 Feb 2025
Marvellous place to stay. Location is convenient. It's a pity I was only able to stay a single day, so didn't have the chance to try the breakfast. The staff was excellent, catering to my request. The only I felt could be improve is the rooms are way too hot for comfort. I understand its winter but the corridors are comfortable but the rooms were all sauna.
Tanggapan dari Properti: Dear guest, thank you very much for your positive review and feedback! We are delighted that you are satisfied with the location and service. We deeply apologize for the over - heated room problem. We will check the air - conditioning and heating systems to ensure a suitable temperature. We look forward to your next stay for a few more days, trying our breakfast and experiencing our improved service again!
Guest User
Deluxe Family Room (with Mobile Screen Casting, Smart Toilet, Mini Fridge)
Check-in Sep 2024
Family
9 ulasan
9.0/10
Great
Diposting pada 22 Des 2024
Very close location to Shenyang North Station. Very new, the only down side would be finding food if you cant order order.
Tanggapan dari Properti: 偶然相遇，有緣不易，您話語中的滿意，我們將為您傾心傾力提供各項服務，祝您生活愉快！
Guest User
Superior Queen Room
Check-in Nov 2024
Couples
10 ulasan
10.0/10
Outstanding
Diposting pada 6 Jan 2025
Good location , just opposite the train station and easy to get taxi
Tanggapan dari Properti: 親愛的賓客：您好！感謝您的用心稱讚，您的鼓勵是我們前進的動力，但絕不止步於此， 晶致旅途,水晶相伴，期待與您的再次相遇！
Guest User
Superior Queen Room
Check-in Mei 2024
Solo travelers
5 ulasan
10.0/10
Outstanding
Diposting pada 27 Jun 2024
As always,, this hotel did an amazing job.. Love the service, breakfast, atmosphere, and location.
Tanggapan dari Properti: Thank you for your choice.It is my pleasuer to serve you .Your recongnition is the best reward for us .We will take you to visit next time.
Noddiee
Deluxe 2-bed Room
Check-in Mei 2024
Family
13 ulasan
9.5/10
Amazing
Diposting pada 20 Jun 2024
Room is new, modern, clean and comfortable. My room faced the Shenyang Railway North Station, nice view to wake up to. I walked across to catch the HSR to my next destination. Location wise, it's a 10-15 min taxi ride to where I spent most of my time - Zhong Jie and other sights. So as long as you don't mind this journey, hotel is a good choice. I could have gotten a hotel nearer the happening area but my experience is such hotels tend to be more worn out and noisier. So I do love this hotel choice.
Tanggapan dari Properti: 浮塵多少夢，轉眼太匆匆，您來過，我記得，便是永遠。期待我們的再次相遇！
Andy GG
Superior Queen Room
Check-in Mar 2024
Solo travelers
7 ulasan
10.0/10
Outstanding
Diposting pada 27 Apr 2024
Excellent base right next to the train station. Had everything you could possibly need for a travel hotel. Will use again.
Tanggapan dari Properti: 時光如水，總是無言，您若安好，小晶每天都是晴天，謝謝您對小晶的誇讚，我們相約下次在相見！
Bart
Deluxe 2-bed Room
Check-in Mar 2024
Family
1 ulasan
8.5/10
Very Good
Diposting pada 9 Apr 2024
Great location, friendly and helpful staff
Tanggapan dari Properti: 綠草萌芽，繁衍了心中的牽掛；嬌艷鮮花，燦爛了友誼的偉大，蝴蝶飛舞，快樂了進取的步伐，春光同醉，美好了祝福的表達，小晶期待您的再次光臨，祝您生活愉快！~~
Anonymous User
Deluxe 2-bed Room
Check-in Agt 2024
Travel with friends
10 ulasan
9.7/10
Amazing
Diposting pada 17 Sep 2024
The hotel is opposite the North Station, just across the road. There is a subway station and a supermarket next to it, and the transportation is very convenient. It is also very convenient to go to major attractions. The room is large and you can see the whole view of Shenyang Railway Station. The ladies in the hotel are very cute. They not only helped us arrange a nearby room but also arranged an upgrade. The train time was in the afternoon on the day we left. The ladies also helped us delay check-out until after 1 pm. They were very considerate. We will return if we have the opportunity in the future. Choose this one.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you very much for your stay at the hotel and your review. We are very happy to see that you recognize our work. With your trust, we will continue to make progress and are always ready to provide high-quality services to every guest. We look forward to your visit again. Come!
Guest User
Deluxe Family Room (with Mobile Screen Casting, Smart Toilet, Mini Fridge)
Check-in Jul 2024
Family
5 ulasan
10.0/10
Outstanding
Diposting pada 30 Agt 2024
Facilities: The electric curtains are very user-friendly, and the TV and mobile phone screen can also be used to watch cartoons for the children. The automatic flushing of the toilet is very convenient, and the refrigerator is also very practical. You can put the fruit bought at the night market in the refrigerator if you can't eat it. I booked a parent-child room with my children and got an extra quilt, which made my stay very comfortable. Hygiene: clean and tidy, cleaned in a timely manner Environment: Just outside the subway station are lines 2 and 4, and opposite is the train station. There is a small door in the lobby that leads directly to the Lawson convenience store next to it. Very convenient for traveling and buying some small items Service: Warm and considerate. When I asked for mosquito coil at 11 o'clock in the evening, I was very enthusiastic and didn't feel impatient at all. The breakfast service is also very enthusiastic, the wontons are delicious, and the cantaloupe and dragon fruit are very sweet. All in all very satisfied.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Thank you for staying at Crystal Orange Shenyang North Railway Station Hotel and sharing your stay experience! I am very glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is what our service providers have been pursuing, and this will also become our continuous improvement. The motivation, crystal journey, crystal companionship, looking forward to meeting you again!
Guest User
Superior Queen Room
Check-in Jul 2024
Solo travelers
3 ulasan
10.0/10
Outstanding
Diposting pada 29 Agt 2024
Just opposite Shenyang North Station! Easy to find! convenient! The lady at the front desk was very enthusiastic. After asking me about my itinerary, she took the initiative to extend my check-out time by an hour. She also thoughtfully gave me a bottle of room temperature water when I checked out. Laundry room, restaurant, gym, everything is available. What I like most is that the sound insulation is great! After sleeping, I woke up naturally for the first time this year!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for your sincere praise. Your encouragement is the driving force for us to move forward, but it does not stop there. Crystal will accompany us on our crystal journey, and we look forward to meeting you again!
Baobeishitouaimili
Deluxe 2-bed Room
Check-in Jul 2024
Family
7 ulasan
10.0/10
Outstanding
Diposting pada 17 Agt 2024
The hotel is opposite Shenyang North Station, and there is a subway station on the left when you go out, which is very convenient for travel. The young lady at the front desk has a very good service attitude. The room is clean and tidy, with complete supporting facilities. The sound insulation effect of the room is very good. There is a fitness center downstairs. Next time I go to Shenyang, I will choose Orange Crystal.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: The breeze blows by, leaving scarlet colors and splendor behind. Sit quietly in the streets and watch the flowers bloom on the other side. Xiaojing is always here, waiting for your return!
Guest User
Deluxe 2-bed Room
Check-in Jun 2024
Family
4 ulasan
9.7/10
Amazing
Diposting pada 2 Agt 2024
Exit H of Shenyang North Station of the airport subway. I received a small gift when I checked in. Thanks to Lan Qi at the front desk for helping me choose a suitable room. The view from the 25th floor is great. The room is large and the colors are quite warm. There is no small refrigerator in the room. There is no noise, the smart toilet is sensitive, and the three elevators are very convenient to go up and downstairs. The lady in the guest room is polite and enthusiastic, and responds quickly to any questions. The room has a slightly renovated feel, and more ventilation would be better.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Time makes people appreciate the charm of waiting, and space makes people feel the charm of happiness. I like you to leave your footprints in Xiaojing’s space. Xiaojing is very grateful for your suggestions. We will definitely adopt and implement them in time. Thank you for your stay. , Xiaojing is waiting for you all year round~~~
Yougusongtao
Deluxe Family Room (with Mobile Screen Casting, Smart Toilet, Mini Fridge)
Check-in Jun 2024
Family
4 ulasan
7.0/10
Diposting pada 8 Agt 2024
The location is very good, very close to the North Station and the subway station. The sheets are torn and still being used. There are red marks on the other sheet that haven't been washed off. I brought my own sleeping bag and I'm too lazy to ask them to change it. It's under the refrigerator. There are some sticky things on the cabinet floor that haven't been cleaned up. The cleaners are really fussy.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, first of all, we are deeply sorry and sorry for the poor hygiene you experienced at our hotel. Your feedback has made us deeply aware of the serious shortcomings in our service, which is an issue we must not ignore. We have immediately launched a comprehensive investigation and rectification of related health issues. We have reorganized and strictly regulated the cleaning process of guest rooms, and strengthened the training and supervision of cleaning staff to ensure that every room can meet high standards of hygiene. At the same time, we have also conducted an in-depth review and optimization of the entire hotel's health management system to prevent such problems from happening again. We know that hygiene is the cornerstone of hotel services and an important consideration when you choose us. Our mistakes have brought you a bad experience, which is our responsibility. I hope you can give us a chance to improve and make up, choose to stay at our hotel again, and experience our changes and progress firsthand. We will definitely repay your trust with a more rigorous attitude and high-quality services. We apologize again for the inconvenience and look forward to your visit again.
Guest User
Deluxe Family Room (with Mobile Screen Casting, Smart Toilet, Mini Fridge)
Check-in Mei 2024
Family
7 ulasan
1.2/10
Diposting pada 23 Jun 2024
Personally recommend this hotel to avoid lightning! ! Hygiene: The sheets and quilts on both beds are all from the previous customer. There were hairs on the bed (1), the cupboard and the shoe polish. There were things similar to boogers on the bed (2). There was a disgusting smell of oil on the pillow. Facilities: The number of above-ground parking lots is very small and very narrow. It takes a long time to find a parking space at 11 o'clock in the middle of the night. Service: Due to hygiene issues, the staff contacted us multiple times and added WeChat. There was no effect for more than two hours. They kept emphasizing the reason for the linen machine. I would like to ask you, is it possible not to change the sheets and quilt covers because of the linen machine? ! Let customers sleep on one person's sheets and quilt? ! Can linen machines show other people's hair in the room? ! Booger? ! Oily smell? ! Does your linen machine have any problems? Does it concern my customers? ! You made a mistake because you didn't check it carefully. Do I have to bear the consequences for your mistake? ! Shouldn't the person who made the mistake bear responsibility? ? ? And they said I was unfair! ! Let me raise my hand! ! ! May I ask what happened to you? ! I keep stressing that there is a video to prove that I cleaned the room. What does this have to do with me? ! I only believed what I saw at that time. What I saw was that there was something wrong with hygiene! ! ! Is it possible that I chose your hotel out of nowhere and put boogers and hair on the bed? ! You didn't even change the most basic sheets and quilts. What did I stay in the hotel for? ! Is this the kind of management your Huazhu Club has? ! This kind of service? ! In general, the hotel manager was trying to fool the past with quibbles and tried to avoid the most important issues. He also kept using words like "You are a kind-hearted person" to fool him. The overall communication was very difficult and I felt that the other party did not understand what I was saying. Tired This type of communication and handling is unacceptable! Later, we will contact the headquarters of Huazhu Club to explain the situation truthfully! !
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Ctrip guest, we are very sorry to bring you a bad check-in experience. We have not responded in time and we have been investigating the situation. We are very sorry to reply to you now. Whether it is a washing plant issue or a linen issue, we are ultimately responsible for dealing with the hygiene situation. Regarding your hygiene requirements, we were willing to further handle your hygiene requirements or upgrade you to another room for free, but you did not agree with us to clean or change your room for you at that time. house. After one night, you asked us for check-out fee. We cannot meet your request. However, we have applied for a free room for you. You can contact us at any time to use it. As for your feedback that the linen was not replaced, this involves a red line in our industry! We take it very seriously! We retrieved the surveillance video from before you checked in to when you checked out. The waiter changed your bedding and towels before you checked in. Thank you for your supervision and criticism of the deficiencies in our work. We will try our best to avoid such situations in future work.