Banyan Tree Hotels in Shangri-La

The hotel is very good, clean, quiet, soundproof, warm and comfortable. There is floor heating. It is still open in this season, which is quite comfortable. The most praiseworthy thing is that the bedding, quilt, pillows, mattress and bath towels equipped by the hotel are so good. It is not comparable to ordinary B&Bs. I slept very comfortably!

The staffs at counter desk were courteous, polite and well mannered and willing to go the extra mile to help by changing the room for me. Even the hotel cleaners were very courteous and well mannered which i appreciated them very much. This hotel has welcome self service drinks. I arrived too early for checkin and they accept my baggage and placed them behind their counter and gave me a reference tag for my baggage for security reason by so by matching the tag which i feel confident placing my baggage with the hotel.

I can only repeat what the other reviews are mentioning: it’s clean, got good amenities, but everything seems a bit old. We had some WiFi issues but when it was working it was good. In general, the service wasn’t that great. We arrived tired after a long drive, no help with parking the car or the luggage. Check in was the most rigorous we had, even checking all the flight and train numbers we took. Also didn’t allow us to take a rest first. We went on a hike and wanted to take some Baozi from the breakfast - forbidden (I found that in China this is usually no problem). However, I think for the price it’s fine and while it doesn’t look like it, it’s quite clean. Also the dinner was quite good, breakfast not so much.

During my recent stay at Shangri-La Resort, I had an unforgettable experience surrounded by breathtaking landscapes and the rich cultural heritage of northern Yunnan. The hotel itself is a perfect blend of traditional ******* architecture and modern luxury, offering a serene and comfortable retreat in the heart of Shangri-La. I would like to extend my sincere gratitude to He Hua for her exceptional hospitality. She went above and beyond to make my stay special, from assisting with travel arrangements to personally guiding me through an authentic ******* butter tea ceremony, which was a truly memorable cultural experience. Thanks to her thoughtful recommendations and meticulous planning, I was able to explore the magnificent Songzanlin Monastery, as well as other scenic spots that showcased the unique beauty of the region. The hotel’s facilities were outstanding, with spacious, elegantly designed rooms that provided stunning views of the surrounding mountains. The dining options were equally impressive, offering a mix of local ******* flavors and international cuisine. The staff throughout the resort were warm, welcoming, and always eager to help, adding to the overall exceptional experience. Staying at Shangri-La Resort was a highlight of my journey, and I highly recommend it to anyone visiting the region. With its perfect combination of luxury, comfort, and deep cultural immersion, this resort is truly a gem in the alluring town of Shangri-La. I look forward to returning in the future! 我最近入住了香格里拉大酒店，度过了一段难忘的时光。这里不仅拥有壮丽的自然风光，还展现了浓厚的藏族文化。酒店完美融合了传统藏式建筑与现代奢华，让人感受到宁静与舒适。 我要特别感谢和华小姐，她的热情服务让我的旅程更加精彩。她不仅耐心地帮我安排了行程，还亲自为我展示了藏式酥油茶的传统泡制方法，这一文化体验令我印象深刻。此外，在她的精心策划下，我顺利游览了松赞林寺及周边的美景，深度感受了香格里拉的独特魅力。 酒店的设施无可挑剔，客房宽敞舒适，窗外的山景令人心旷神怡。餐厅的美食也十分出色，既有地道的藏式风味，也有国际化的选择，满足了不同口味的需求。整个酒店的工作人员都非常热情友善，细致入微的服务让人宾至如归。 此次在香格里拉大酒店的入住是我旅程中的一大亮点，我强烈推荐这家酒店给所有来香格里拉的游客。这里不仅提供奢华与舒适，更带来深度的文化体验，是探索这片神秘土地的绝佳之选。我期待未来再次回到这里！

Had a very good stay at Tina's! We hiked the gorge in 2 days and Tina helped us beforehand with questions and logistics. Also arranged for our luggage to be brought there so we didn't have to take that with us! Very good food and reasonably prices. The views are amazing and the rooms are modern clean and big. Would stay again! Make sure to add Tina on wechat so you can get some information from her if you need to.

The owner arranged for transport to pick us up from Shangrila train station and he waited by the main road to carry our luggages to the homestay. Honestly, if one is expecting a glamorous place, this isn't but it does give a quaint, homey, country vibe which we adored. It's located in Dukezong ancient city and touring the ancient city is a breeze. Dukezong is a hive of activity, plenty to see, eat and buy. There are communal dancing and performances at the city's several gathering squares. Let the music leads you.....

This long standing guesthouse is a must stay in many ways if you are visiting Tiger Leaping Gorge - with outstanding views and definitely a perfect location for staying the second night if you are walking the gorge over 3 days. The bedrooms are large and clean and warm. The hotel staff are very helpful both in person and over WeChat - especially when you are doing the gorge walk and want some help with directions. There are great drinks in the bar including local craft beer. A few things that we would note though. Firstly given the price of the room, there absolutely should be real bath towels instead of very unsatisfactory disposable ones. Secondly I do not recommend booking the most expensive top floor rooms because the noise that comes through the roof from the upstairs area (bar/coffee shop/terrace) is very bad and constant (including waking us up in the morning). You would get just as good a view from the lower level rooms but without the terrible noise. Lastly it would be nice if the restaurant included a few western food options for lunch and dinner - the Chinese food we had was great but tired international tourists (and there are more and more of us!) often want comfort food after a long day’s hike.

Super stay! Really welcoming host, offered free drinks, local information, and even a late check-out. Surrounding area is beautiful and peaceful. Within the room, the amenities we're great including an electric heating blanket, a/c, and a Japanese style electric toilet. Within the hotel there is a restaurant, pool table, and swimming area with a great view. Highly recommend.

The accommodation is beautiful with a very friendly and lovely young lady as host. She picked up our luggages from the entrance of the Dukezong ancient town and the accommodation is just a short cobblestoned walk away. The town is beautiful and they have dancing every evening in the ancient town square where everyone can join. Wouldn't mind staying here again if I'm in Shangri-La again.