Hyatt Regency Shanghai Songjiang

Ulasan Hyatt Regency Shanghai Songjiang

Hyatt Regency Shanghai Songjiang

Block 3, 599 Guangfulin Road, Songjiang District, Shanghai, Songjiang District, Shanghai, ChinaLihat Detail Hotel
Hyatt Regency Shanghai Songjiang
Hyatt Regency Shanghai SongjiangHyatt Regency Shanghai SongjiangHyatt Regency Shanghai Songjiang
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1 malam

Ulasan Tamu tentang Hyatt Regency Shanghai Songjiang

9.1/10
Baik
3173 ulasan
Ulasan terverifikasi
Lokasi9.2
Fasilitas9.0
Layanan9.0
Kebersihan9.2
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Semua ulasan(3173)
Ulasan positif(3063)
Ulasan dengan foto/video(775)
Resepsionis sangat ramah(304)
Sarapan lezat(299)
Dekat tempat belanja(221)
Pemandangan danau terpencil(216)
Kolam renang sangat bagus(138)
Menu prasmanan enak(53)
Kolam renang bersih(16)
Buruk(107)
Skyborne6972
Kamar Standard Queen
Check-in Jun 2025
Traveler bisnis
15 ulasan
9.0/10
Sangat Baik
Diposting pada 29 Jul 2025
The Hotel is located in the very convenient and surround scenery very beautiful; Room is clean and big. The set back is the main lobby and lift never turn on the Air conditioner especially in summer, when temperature 39 deg. Front desk staff need to have more training especially supervisor onward, one of the supervisors throwing her tantrum to her colleagues in front of us during in the process of Checking out our rooms, was not so present.
Terjemahkan
Tanggapan dari Properti: Dear value guest, We are sorry to hear that your experience at Hyatt Regency Shanghai Songjiang did not meet your expectations. We strive to provide all of our guests with a positive and enjoyable stay, and we regret that we fell short in your case. We take all guest feedback seriously and we will use your comments to improve our services and facilities. We hope that you will consider giving us another chance in the future to show you the high level of service that we are capable of providing. Looking forward to seeing you soon.
Tamu
Guestroom - Lake-View (2 Beds)
Check-in Mei 2025
Keluarga
13 ulasan
10/10
Fantastis
Diposting pada 23 Jun 2025
The hotel is very nice, the room is large and clean with one beautiful view on the lake and outdoor swimming pool. All the workers are very nice and helpful, one special mention for the workers of the restaurant at 1st floor: food and service was amazing
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for choosing Hyatt Regency Shanghai Songjiang and sharing your delightful experience! We’re thrilled to hear that you enjoyed our hotel. Your satisfaction is the greatest motivation for our team.We look forward to welcoming you back soon.
Tamu
Kamar Standard Queen
Check-in Des 2024
Pasangan
12 ulasan
10/10
Fantastis
Diposting pada 19 Feb 2025
It’s a very nice location with beautiful walkway behind and Wanda Plaza in front. Had a great time. Staff was very helpful.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for sharing your wonderful experience at Hyatt Regency Shanghai Songjing! We are thrilled to hear that you enjoyed our beautiful location, with the scenic walkway and the convenience of Wanda Plaza right in front. Our team is dedicated to providing exceptional service, and it's fantastic to know that our staff was able to assist you during your stay. We believe that attentive service is key to creating memorable experiences, and your kind words will surely motivate them further.We hope to welcome you back soon for another great stay!Warm regards, Hyatt Regency Shanghai Songjing
Sylvester
Kamar Standard Queen
Check-in Jan 2024
Traveler solo
15 ulasan
9.5/10
Menakjubkan
Diposting pada 18 Mei 2024
Hotel is located next to Wanda plaza which offers a variety of restaurants. Staff very friendly and rooms very clean and in perfect condition.
Terjemahkan
Thu Hong
Deluxe 1 Tempat Tidur King
Check-in Apr 2024
Traveler bisnis
2 ulasan
10/10
Fantastis
Diposting pada 13 Mei 2024
They make us an upgrade in a fantastic suite room. Amazing view.
Terjemahkan
Bessie Soriano
Standard Twin Room
Check-in Nov 2023
Keluarga
1 ulasan
9.0/10
Sangat Baik
Diposting pada 31 Des 2023
i stayed with my family for a day. It is such a nice hotel. It is a very convenient location because it is a walk away from the Wanda malls and just 15-minute ride to the attraction areas such as the Gangfulin Relic Park and Thames Park. The staff in the hotel were attentive.
Terjemahkan
Tanggapan dari Properti: 您好! 感謝您對凱悦集團的一貫支持,並選擇上海松江凱悦酒店作為您在松江的家外之家。感謝您與我們分享您的經驗和感受。您的滿意是我們工作最大的收穫。我們衷心的期待您再次光臨併為您下一次入住創造更為愉悦而難忘的凱悦回憶。- 上海松江凱悦酒店
Omer-Farooq
Guestroom - Lake-View (Double Bed)
Check-in Jun 2024
Traveler bisnis
51 ulasan
10/10
Fantastis
Diposting pada 17 Jul 2024
The location is nice the lake view was njce
Terjemahkan
Emily
Kamar Standard Queen
Check-in Mar 2023
Keluarga
4 ulasan
10/10
Fantastis
Diposting pada 9 Apr 2023
Great spot on the river. Room came with tickets to Smurf paradise and free upgrade to executive club access which were both enjoyed! The breakfast is the best we’ve had in China, more variety of fruit, fruit juice, pastries, bread etc and pastries were freshly cooked. Very vast selection, all good quality. Hotel has really nice rooms, new and clean decor, good facilities like indoor/outdoor pool. The service was also better than most other similar hotels I’ve stayed at. 2 things to note ; 1) our room was uncomfortably hot and we couldn’t sleep well, I’m not sure what the issue was but the service was very good. They came up with different solutions and brought us an AC unit in the end. They were very helpful, it’s just a shame it was still too hot. 2) the pool has a weird policy where no spectators are allowed, which I’ve never come across in a hotel before, and I didn’t really understand the rationale. In the 5 minutes I was in there I saw 3 other women sent away who were equally bemused. 1 was accompanying her daughter, who then couldn’t swim as mum wasn’t allowed to stay and watch, poor girl! I just wanted to watch and take videos of my 2 year old playing with her Dad. It was a little disappointing. Anyway, great hotel- we’ll go back.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Warm greetings from Hyatt Regency Shanghai Songjiang! Thank you for sharing with us your recent stay experience, Your comments about hotel AC and Fitness have brought to our serious attention. Please accept our sincere apologies that we failed to meet your expectation on this occasion. Rest assured that we will reinforce our internal training and daily supervision to provide our guest with proper Hyatt Experience. Hyatt Regency Shanghai Songjiang
Tamu
Deluxe 1 Tempat Tidur King
Check-in Jun 2023
Traveler bisnis
6 ulasan
10/10
Fantastis
Diposting pada 19 Jul 2023
although it is a temporary booking,but I am surprise with the service and care.left a deep impression memory on me and my female companion.It is really a good accommodation experience especially with the support from Jerry.And it is absolutely a good choice for next journey in this area.
Terjemahkan
Tanggapan dari Properti: 您好! 感謝您對凱悦集團的一貫支持,並選擇上海松江凱悦酒店作為您在松江的家外之家。感謝您與我們分享您的經驗和感受。您的滿意是我們工作最大的收穫。我們衷心的期待您再次光臨併為您下一次入住創造更為愉悦而難忘的凱悦回憶。- 上海松江凱悦酒店
Look..
Guestroom - Lake-View (2 Beds)
Check-in Agt 2023
Traveler bisnis
18 ulasan
10/10
Fantastis
Diposting pada 21 Sep 2023
设施:ok 卫生:ok 环境:ok 服务:ok
Terjemahkan
Tanggapan dari Properti: 您好! 感謝您對凱悦集團的一貫支持,並選擇上海松江凱悦酒店作為您在松江的家外之家。感謝您與我們分享您的經驗和感受。您的滿意是我們工作最大的收穫。我們衷心的期待您再次光臨併為您下一次入住創造更為愉悦而難忘的凱悦回憶。- 上海松江凱悦酒店
MONOD
Kamar Standard Queen
Check-in Des 2022
Traveler bisnis
1 ulasan
10/10
Fantastis
Diposting pada 1 Feb 2023
Front desk jerry is verygood give Me late check out
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,您好! 感謝您對凱悦集團的一貫支持,並選擇上海松江凱悦酒店作為您在松江的家外之家。感謝您與我們分享您的經驗和感受。您的滿意是我們工作最大的收穫。我們衷心的期待您再次光臨併為您下一次入住創造更為愉悦而難忘的凱悦回憶。- 上海松江凱悦酒店
Tamu
Kamar Standard Queen
Check-in Mei 2022
Lainnya
3 ulasan
5.0/10
Diposting pada 19 Agt 2022
Very disappointed by my stay which is neatly under Hyatt’s usual standards of quality. Loud noises coming from pipes at night, dirty tissue and food found on the floor in public spaces, basic question unanswered by the staff…I wouldn’t recommend to stay at this hotel. The major positive thing of this property remains the direct access to the beach.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Warm greetings from Hyatt Regency Shanghai Songjiang! Thank you for sharing with us your recent stay experience, Your comments have brought to our serious attention. Please accept our sincere apologies that we failed to meet your expectation on this occasion. Rest assured that we will reinforce our internal training and daily supervision to provide our guest with proper Hyatt Experience. Hyatt Regency Shanghai Songjiang
Tamu
Standard Twin Room
Check-in Feb 2023
Bepergian dengan teman
4 ulasan
10/10
Fantastis
Diposting pada 28 Mar 2023
WILLIAM🤙🤙🤙
Terjemahkan
Tanggapan dari Properti: 您好! 感謝您對凱悦集團的一貫支持,並選擇上海松江凱悦酒店作為您在松江的家外之家。感謝您與我們分享您的經驗和感受。您的滿意是我們工作最大的收穫。我們衷心的期待您再次光臨併為您下一次入住創造更為愉悦而難忘的凱悦回憶。- 上海松江凱悦酒店
Tamu
Kamar Standard Queen
Check-in Jul 2022
Bepergian dengan teman
2 ulasan
10/10
Fantastis
Diposting pada 2 Sep 2022
good jerry
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,您好! 感謝您對凱悦集團的一貫支持,並選擇上海松江凱悦酒店作為您在松江的家外之家。感謝您與我們分享您的經驗和感受。您的滿意是我們工作最大的收穫。我們衷心的期待您再次光臨併為您下一次入住創造更為愉悦而難忘的凱悦回憶。- 上海松江凱悦酒店
Tamu
Kamar Standard Queen
Check-in Jun 2025
Traveler bisnis
2 ulasan
1.0/10
Diposting pada 26 Jul 2025
真的是無語,住酒店房間門被莫名其妙打開,我還是沒穿衣服狀態,1.38打酒店前台電話,一個號稱值班前台經理的問能不能加我微信,加了後查個監控查半天,到了3點多,説什麼客房經理來解決事情,來了後,這個客房經理後面跟着個阿姨,説是打掃阿姨的錯開了我的門,一頓道德綁架我,根本沒有解決事情的態度,再後來更搞笑的是值班經理一直在套我話問我什麼訴求,這酒店就這種管理遲早倒閉
Terjemahkan
Tanggapan dari Properti: 尊敬的客人您好,非常感謝您選擇入住上海松江凱悦酒店併為酒店留下寶貴意見。對於此次入住未能達到您的預期,我們深表歉意。很抱歉您在入住期間房門誤開的問題,經過內部調查瞭解是我們的客房服務員敲門沒有得到迴應從而誤開了您的房門,絕對沒有故意或不敲門闖入的情況請您放心。但不論如何都十分抱歉發生瞭如此的情況,我們今後將會加強確認,避免類似事件再次發生。同時我們的客房經理帶着誤開您房門的客房阿姨去找您也是為了更好的向您致歉以及説明情況,以及後續的值班經理和您聯繫也是希望可以瞭解您的訴求從而向您做出合適的補償措施。再次向您表示深深的歉意,期待您的再次光臨,見證我們的進步,上海松江凱悦酒店