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Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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Positive reviews(1220)
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Delicious breakfast(128)
Loved the view(123)
Near shopping area(105)
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Friendly front desk staff(48)
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Negative reviews(35)
swaggywenqian
Deluxe Room,1 King Bed
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Highly recommend staying at Edition Hotel when you are visiting Shanghai! It has spectacular view of the city, and just a 5 minutes walk from the Bund. If you have the time, do visit their rooftop bar and restaurant as well, it is amazing.
I booked a 1 night stay and I was able to check in at 12pm. Best part of the stay- we got a complimentary room upgrade and was offered late check-out the next day as well, to my pleasant surprise. Upon entering our room, my partner and I were overjoyed to find a box of sweets, a bottle of wine, and chocolates, it really made our day.
The hotel provides complimentary slippers and Le Labo shower set for you to bring home, and a variety of local snacks in the Mini bar (refillable). Do check out the hotel’s programme as well as they have quite a bit of interesting collaborations with notable brands, and special promotions for hotel guests.
Special mention to the Hotel’s guest relations, Yeri, for giving us a tour of the hotel and being exceptionally attentive to detail. We would definitely book Edition Hotel for our next trip to Shanghai.
Response from Property: Dear guest, thank you for your recognition of Yeri's service. We hope that with your encouragement and support, Yeri can provide more guests with quality services and become our service star. At the same time, we will continue to improve various hardware and software facilities, so that you can enjoy a better stay experience when you visit us next time. I wish you good fortune and all the best! Dennis Chou, Director of Housekeeping
Gao
Deluxe Room,1 King Bed
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 18, 2025
An Unforgettable Stay at The Shanghai Edition – Perfect for Families with Small Children
We recently stayed at The Shanghai Edition Hotel during a family trip with our 2-year-old granddaughter, and it was truly an exceptional experience. The hotel exceeded our expectations in every way, making it a perfect choice for travelers of all ages.
Nestled in the heart of Shanghai, the hotel boasts an ideal location with convenient access to the city’s iconic landmarks. The spectacular view of the Pearl Tower from our room was mesmerizing, especially at night when the tower lit up in vibrant colors.
The staff’s attentiveness and warmth were unmatched. From the moment we arrived, they made us feel at home, providing thoughtful touches to ensure we were comfortable traveling with a small child.
Our room was spacious, elegant, and immaculately clean, with floor-to-ceiling windows framing a breathtaking view of the Pearl Tower. The daily delivery of fresh fruits and drinks was a delightful touch.
The breakfast spread was phenomenal, offering a variety of options to cater to every palate. From fresh pastries and tropical fruits to perfectly prepared egg dishes, it was a feast to look forward to each morning.
The hotel’s restaurants are a destination in themselves. We enjoyed unforgettable meals with stunning views of the Shanghai skyline. The bar on the 28th floor was a particular highlight, offering expertly crafted cocktails and an atmosphere that was both sophisticated and welcoming.
The Shanghai Edition Hotel blends luxury and warmth seamlessly, making it an ideal choice for families traveling with young children. Its prime location, exceptional hospitality, and world-class dining options make it a standout among Shanghai’s luxury hotels. Whether you’re here for leisure or family travel, this hotel is an experience not to be missed.
Response from Property: 賓客,您好!您的認可和鼓勵是我們進步的最大動力,能夠為您帶來舒適且高品質的入住體驗,更是我們至高的榮幸。我們日後會持續提升各項軟硬件設施,以期每次的服務品質更趨於完美。非常感謝您,希望很快能再度與您在上海艾迪遜酒店相見!Dennis Chou 房務總監
Wen RCL
Pearl Tower View Room, 2 Queen Beds
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Excellent Service and Location
My family of 5 had an exceptional experience at this hotel, thanks to the personalized service from Yeri. She provided a thorough explanation of the room details upon our arrival and was also very responsive to any additional requests via her WeChat.
The housekeeping service was also outstanding. We always returned to our room to find everything impeccably arranged, and our clothes neatly folded—something that most hotels don’t offer. It really added to the comfort and care during our stay.
The hotel was also very accommodating, accepting all my Taobao purchases without hesitation. While the location on Nanjing Pedestrian Street means cars can’t drop off directly at the hotel, the staff is stationed nearby to assist with luggage, which made things easier.
Prime Location
The hotel is ideally situated on the famous Nanjing East Road, just a 2-minute walk from Nanjing East Station Exit 2. It's close to popular tourist attractions like Yu Garden and Xin Tian Di. There are also many delicious eateries and trendy, internet-famous restaurants in the area, such as 莱莱小龙, 蟹叁宝 and 沈大成, making it a perfect destination for food lovers.
Clean and Comfortable Room
The room was spotless, with fresh bedding and high-quality toiletries from Le Labo, a renowned perfume brand. Overall, I highly recommend this hotel for its excellent service, great location, and top-notch facilities.
Response from Property: Dear Guest, Thank you for your wonderful feedback! We’re thrilled to hear you had such a great experience, and Yeri will be delighted to know she made your visit extra special. We look forward to welcoming you back soon! Happy New Year! Dennis Chou, Director of Rooms
xyls
Deluxe Room,1 King Bed
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Located right in the heart of Nanjing Road, this hotel offers the perfect blend of luxury, comfort, and convenience. The vibrant cityscape is at your fingertips, with endless shopping, dining, and cultural attractions just steps away.
The hotel itself exudes sophistication, from its beautifully designed interiors to the impeccable attention to detail in every aspect of the service. The rooms are spacious, modern, and thoughtfully equipped, providing a tranquil escape from the city’s hustle and bustle.
A huge shoutout to Rex, whose service was absolutely impeccable. He went out of his way to offer personalized recommendations and his assistance truly elevated the end-to-end experience of living at one of Marriott’s luxury properties. His professionalism and warm demeanor made me feel genuinely cared for during my visit. Thank you Rex and I’ll be sure to book Shanghai Edition when I’m back again :-)
Response from Property: Dear Guest, Thank you for your wonderful feedback! We’re thrilled to hear you had such a great experience, and Rex will be delighted to know he made your visit extra special. We look forward to welcoming you back soon! Merry Christmas! Dennis Chou, Director of Rooms
The Passionate Flyer
Premium City View Room, 1 King Bed
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Shanghai Edition, amazing location, amazing rooms and Spectacular service!
I was so amazed by the pre-arrival experience from Guest Relations, ZORA! The sweeetest girl!!! She cared so much about our stay; even though we only stay for one night. She prepared our room with every request prepared, and even more! I’m so touched by the letter she wrote, all the amenity prepared and when she knew I’m having a sore throat, she prepared many bottled water in room! Everything is set upon my arrival - I love my room so much. Thanks to ZORA, I want to stay at Shanghai Edition on my next trip to Shanghai!!!♥️♥️ I will also recommend this hotel to my family and friends!
Response from Property: Dear Guest, Thank you for your wonderful feedback! We’re thrilled to hear you had such a great experience, and Zora will be delighted to know she made your visit extra special. We look forward to welcoming you back soon! Dennis Chou, Director of Rooms
Anonymous User
Deluxe Room,2 Queen Beds
Stayed in Oct 2024
Family
9 review
4.7/5
Amazing
Posted on Nov 28, 2024
We booked 3 rooms for 4 nights including breakfast and had a great time staying in Edition. The staffs are very welcoming and friendly, always with smile and attentive.
Breakfast is Ala carte with half buffet style with variety of choices. We truly satisfied with the food. But it was quite boring to have it 4 days in a row.
Room cleaning service is well done and the toiletries are replenished everyday. We also entitled for early bird rewards with a free fruits plate, shopping bag, a small pack of free shampoo and bath products. Our first round of snacks bar are complimentary except for beer and alcohol.
The gym room is not really spacious but fully equipped. The only downside is the swimming pool is quite small, and it would be better if sauna is provided.
Not to mention the strategic location that the metro station is just 2mins walk from the hotel. But the car is not allowed to enter the main road, nevertheless the staffs would help to carry all luggages and the taxi ride can stop at the back door or back street with just few steps away.
Overall, we enjoyed ourself and my family are happy with this hotel.
Response from Property: Dear Guest, thank you for your kind feedback! We’re delighted you and your family enjoyed your stay, especially our service and amenities. Your comments about breakfast variety and facilities are greatly appreciated. We look forward to welcoming you back for another enchanting stay soon! Dennis Chou Director of Rooms
Tltl10
Deluxe Room,1 King Bed
Stayed in Aug 2024
Couples
12 review
4.7/5
Amazing
Posted on Oct 21, 2024
There were bugs in the pool area and my friend and I got bitten. Don’t have enough clothes hooks inside bathroom
LI MEI THOR
Deluxe Room,2 Queen Beds
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 13, 2025
excellent!
Response from Property: Hello, guests! Your recognition and encouragement are the greatest driving force for our progress. It is our greatest honor to bring you a comfortable and high-quality stay experience. We will continue to improve various hardware and software facilities in the future in order to make the quality of service more perfect every time. Thank you very much and we hope to see you again at the Shanghai EDITION soon! Dennis Chou Director of Housekeeping
Guest User
Deluxe Room,1 King Bed
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Great hotel and great location! Will definitely come back.
Response from Property: Dear Guest, thank you for your wonderful feedback! We are delighted to hear that you enjoyed our personalised service and authentic design. Your kind words truly inspire our team to continue delivering exceptional experiences. We look forward to welcoming you back to our hotel on your next visit to Shanghai! Dennis Chou, Director of Rooms
Shihan
Premium City View Room, 1 King Bed
Stayed in Nov 2024
Couples
1 review
4.5/5
Great
Posted on Jan 2, 2025
Upon arrival we were greeted by the Concierge Boring and Leo who were very helpful, friendly and helped with our luggages from checking in to checking out. Once checked into the hotel we were greeted by guest service Yeri who helped us throughout our stay at Edition Shanghai and delivered excellent service.
Response from Property: Dear Guest, Thank you for your wonderful feedback! We’re thrilled to hear you had such a great experience, and Borling and Leo will be delighted to know he made your visit extra special. We look forward to welcoming you back soon! Happy New Year! Dennis Chou, Director of Rooms
Chow Hoon
Premium City View Room, 1 King Bed
Stayed in Apr 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Mia at Edition was just amazing, very attentive to customer service. I have to thank the front desk for the update, just love the loft room. You can’t go wrong with Edition, especially their hospitality. Had a really enjoyable stay. Location was extremely convenient, right in the heart of East Nanjing Road, a stone throw to the Bund. Highly recommended.
6/7
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay with us and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Dennis Chou Director of Rooms
boysuper
Deluxe Room,2 Queen Beds
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 20, 2024
My kids love the pool table at the lobby. Keep them entertained . The rooms are very small but overall experience is still good . Location is very good too.
Response from Property: Dear Guest, Thank you for your wonderful feedback! We’re thrilled to hear you had such a great experience. We look forward to welcoming you back soon! Happy New Year 2025! Dennis Chou, Director of Rooms
Guest User
Premium City View Room, 1 King Bed
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Absolutely enjoyed our stay at the Shanghai Edition. Having stayed in a few hotels in Shanghai, I think this has one of the best location as it’s situated right in the middle of Nanjing Road. The hotel and room designs are warm and sophisticated but not over the top. The room looks very new and is well maintained.
The warm service we received during the stay was commendable. Mia was very helpful and we were able to contact her via WeChat during our stay for any help needed. Shoutout to one of the staff at the rooftop bar (didnt manage to get his name) for his amazing service and generosity during our visit too.
Perhaps the only thing below expectation was the hotel breakfast. Recommend to book without breakfast and enjoy the good food around shanghai.
Would definitely want to return here again next time:)
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay with us and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Dennis Chou Director of Rooms
Anonymous User
Deluxe Room,1 King Bed
Stayed in Mar 2024
Couples
124 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Prime location near The Bund with excellent service and amenities. However, the lobby and lift lighting were too dim for comfort. The overall experience was fantastic.
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Chris Zheng Assistant Front Office Manager
Guest User
Premium Bund View Room, 1 King Bed
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
If you're looking for a hotel to stay in Shanghai, I highly recommend the EDITION Hotel. The Bund View rooms offer an exceptional view, and the hotel is conveniently located near the Bund, making it easy to explore the area. What truly made this trip special, however, was the attentive and warm 1:1 escort service provided by Collin. He meticulously handled all my requests through WeChat, from dry cleaning and restaurant reservations to food delivery, always with a friendly smile. His professional attitude and thoughtful care ensured that I had a comfortable and enjoyable stay. If I stay here again, I would love to receive Collin's escort service once more. I wholeheartedly recommend this hotel.
Response from Property: Dear Guest, Thank you for sharing your experience! We're thrilled you enjoyed the Bund View and our convenient location. It’s wonderful to hear that Collin’s service made your stay special. We'll be sure to pass on your kind words to him. We look forward to welcoming you back! Dennis Chou Director of Rooms