Atour Hotel (Shanghai The Bund, Old Wharf)

Atour Hotel (Shanghai The Bund, Old Wharf) Reviews

Atour Hotel (Shanghai The Bund, Old Wharf)

218 Xuejiabang Road, Huangpu District, Shanghai, 200011, ChinaView Hotel Details
Atour Hotel (Shanghai The Bund, Old Wharf)
Atour Hotel (Shanghai The Bund, Old Wharf)Atour Hotel (Shanghai The Bund, Old Wharf)Atour Hotel (Shanghai The Bund, Old Wharf)
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Atour Hotel (Shanghai The Bund, Old Wharf) Guest Reviews

4.7/5
Outstanding
1800 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1800)
Positive reviews(1761)
Reviews with photos/video(117)
Delicious breakfast(192)
Awesome amenities(166)
Friendly front desk staff(132)
Classy environment(119)
Easy to get around(119)
Quiet & comfortable(102)
Perfect for business trips(63)
Close to metro(49)
Negative reviews(39)
Xin Yi
Queen Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The hotel was amazing! It was spacious and the reception was very friendly and helpful. The room was very spacious and clean. Would definitely recommend this hotel!
Response from Property: Thank you for your recognition of Duoer~~ Duoer is a group of friends who love service. Your affirmation will be conveyed to every friend. Duoer unanimously adheres to the principle of "user first" and takes the initiative to solve problems for users. This is Duoer's common pursuit. I look forward to your next stay to discover Duoer's other advantages~~ I look forward to your next "home"
Executive Double Room
Stayed in Feb 2025
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 6, 2025
I recently stayed at Atour Hotel (Shanghai The Bund, Old Wharf) and was very pleased with my experience. First and foremost, I want to highlight the excellent service – the staff were incredibly friendly and always ready to help. The rooms, although a bit worn, were clean and cozy, which was perfectly acceptable for me. This did not detract from my overall impression of the hotel. I especially want to thank the staff for their responsiveness and professionalism – they truly made my stay comfortable and enjoyable. I will definitely consider staying here again on my next visit to Shanghai.
Response from Property: Thank you sincerely for your praise of Duoer and your recognition of our partners. I am very happy that you chose Duoer Home among thousands of hotels. Your encouragement and support are the driving force for our continuous progress. Duoer Home has a quiet and bright lobby, a rich variety of breakfasts, and a quiet "bamboo house". Duoer will meet you unexpectedly, and will bloom more brilliantly because of your praise. Bringing you touches and surprises is also Duoer's pursuit. I look forward to meeting you again!
Anonymous User
Executive Double Room
Stayed in Aug 2024
Business travelers
2 review
3.2/5
Posted on Oct 3, 2024
Good hotel room and environment. Breakfast also good even in small hotel.
Response from Property: Duoer regrets that we failed to bring you a satisfactory stay experience! We attach great importance to the issues you reported. The hotel will also investigate and rectify the issues you raised, and will also supervise and train the front desk service. I still hope that you can continue to support Atour. Atour Hotel, Shanghai Bund Old Wharf, is located at No. 218 Xuejiabang Road. It is located in the old city of Shanghai. At present, the surrounding area has begun large-scale renovation. I believe it will be more brilliant tomorrow. The hotel is adjacent to the Huangpu River and the foot of Nanpu Bridge. There are tourist attractions such as Yu Garden, Chenghuang Temple, and the Bund around it. Duoer is still full of hope and looks forward to your visit again.
Guest User
Executive Double Room
Stayed in May 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jun 18, 2024
It was very close to the metro! I also thought the interior was very cute and the staff were very friendly and helpful! They also have a gym and laundry room which I wanted to use but didn’t have time to! I also love how they have a lot of sitting areas on the first floor.
Response from Property: Hello! We are so happy to see your good comments. Thank you very much for your praise and recognition of the hotel's services. Providing quality services to every guest is the hotel's service tenet. We are honored to receive your praise! Shanghai Bund Old Wharf Atour Hotel is located at No. 218 Xuejiabang Road, close to the Bund, Yu Garden and other scenic spots in Huangpu District. It is only a five-minute walk from Metro Line 4. The most beautiful love words I want to say to you who I love the most. Welcome home again
SK7
Jimu Double Bed Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Very good tidy hotel with great customer service. I highly recommend it 😊
Response from Property: Hello! Seeing your positive feedback, we are extremely happy. Thank you very much for your praise and recognition of the hotel's various services. Providing high-quality service to every guest is the hotel's service tenet. We are honored to receive your praise! Yaduo Hotel on the Old Bund is located at 218 Xuejiabang Road, which is very close to the Bund, Yu Garden and other scenic spots in Huangpu District. You can walk to Metro Line 4 for five minutes. I want to say the most beautiful love words to you who love me the most. Welcome home again
Lashyta
Executive Room (2 Beds)
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 26, 2024
Good location near supermarket, subway and various food. Recommend to stay here, very fresh air around the property not to crowded near the hotel have a small grocery store if walk a little bit there are supermarket, restaurants, salon and etc.
Response from Property: Thanks for your good comments. Duoer has received it. Atour originated from a small mountain village in Nujiang, Yunnan, where it is natural, quiet and warm. Duoer has always been adhering to the core value of user first and passing this concept to you. I hope that Duoer will accompany you every day when you travel...
Guest User
Superior Room (2 Beds)
Stayed in Sep 2024
Travel with friends
1 review
3.0/5
Posted on Oct 15, 2024
I chose a non-smoking room. But the hotel room smelled a lot of cigarette smoke. I asked to change the room because I couldn't stand the smell of cigarette smoke. But there was no help from the hotel. It was a terrible experience to sleep in a room full of cigarette smoke
Response from Property: Duoer regrets that we were unable to bring you a satisfactory stay experience! We attach great importance to the issues you have reported, and the hotel will also investigate and rectify the issues you have raised. We hope that you will continue to support Atour. Atour Hotel, Shanghai Bund Old Wharf, is located at No. 218 Xuejiabang Road. It is located in the old city of Shanghai. At present, the surrounding area has begun large-scale renovation. I believe it will be more brilliant tomorrow. The hotel is adjacent to the Huangpu River and the foot of the Nanpu Bridge. There are tourist attractions such as Yu Garden, Chenghuang Temple, and the Bund around it. Duoer is still full of hope and looks forward to your visit again.
Jungle Poop
Executive Double Room
Stayed in Nov 2024
Family
49 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Good place to stay. Location is suitable. Rooms are clean too.
Response from Property: The water of Taohuatan is a thousand feet deep, but not as deep as your thumb~ Thank you for your support and love for Duoer. Duoer will continue to work hard. If you are satisfied with our hotel, you are also welcome to recommend it to your other friends. The hotel is equipped with a laundry room and a gym, which are open 24 hours a day and free of charge. You can use them for free after work. Duoer looks forward to seeing you next time!
Rishav Thakur
Executive Double Room
Stayed in Dec 2023
Couples
14 review
5.0/5
Outstanding
Posted on Jan 14, 2024
Great little hotel, clean and a very convenient location will be going back.
Response from Property: Atour Hotel hopes that the same shooting star, even if it burns everything, still wants to stumble into your eyes with its brilliance. Thank you for your likes on Duoer. Neerjia is located at No. 218 Xuejiabang Road, adjacent to Nanpu Bridge and the Huangpu River. Surrounding attractions include Yu Garden, City God Temple, The Bund, and the Old Pier. It is about 400 meters away from Metro Line 4. The hotel's library, gym, laundry room, and breakfast room are fully equipped, making it an ideal choice for your business trip. Atour - there is always unexpected warmth, we will go all out to provide you with more comfortable services
Toffeeclub
Superior Room (2 Beds)
Stayed in Nov 2023
Family
13 review
5.0/5
Outstanding
Posted on Dec 12, 2023
Room is spacious. Amenities all provided… the dumpling noodle shop next to hotel is not bad ..
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has their sweet and warm memories. I hope that Atour Hotel Shanghai Bund Old Pier will be the warmest in your memories. The most unique one!
Refilwe
Superior Room (2 Beds)
Stayed in Feb 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Apr 1, 2024
The service at this hotel was amazing, the location is perfect as I had a birthday celebration at a restaurant around the bund, so commuting was easy for me. The room was clean and the staff was welcoming.
Response from Property: Duoer regrets that we could not bring you a satisfactory stay experience. Atour Hotel Shanghai Bund Old Pier is located at No. 218 Xuejiabang Road. It is located in the old city of Shanghai. At present, large-scale renovation has begun in the surrounding area. I believe it will be even more brilliant tomorrow. On a large scale, the hotel is adjacent to the Huangpu River and Nanpu Bridge, and is surrounded by Yu Garden, City God Temple, the Bund, etc. There are still places worth discovering. Let Duoer introduce it to you in detail next time...
Guest User
Executive Double Room
Stayed in Sep 2024
Family
6 review
4.0/5
Very Good
Posted on Jan 16, 2025
Good location. Walking distance to metro.
Response from Property: 親愛的朵友您好,很抱歉未能給您帶來滿分的入住體驗。酒店出門左轉有很多美食,大概步行五分鐘左右就到了額。有不足我們彌補,我們也深深感到歉意,期待您給我們彌補遺憾的機會,祝一切順利
Guest User
Queen Room
Stayed in Feb 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The staff provided very good service. Chinese breakfast with several options is good
Response from Property: Atour Hotel hopes that the same shooting star, even if it burns everything, still wants to stumble into your eyes with its brilliance. Thank you for your likes on Duoer. Neerjia is located at No. 218 Xuejiabang Road, adjacent to Nanpu Bridge and the Huangpu River. Surrounding attractions include Yu Garden, City God Temple, The Bund, and the Old Pier. It is about 400 meters away from Metro Line 4. The hotel's library, gym, laundry room, and breakfast room are fully equipped, making it an ideal choice for your business trip. Atour - there is always unexpected warmth, we will go all out to provide you with more comfortable services
Guest User
Jimu Family Double Bed Room
Stayed in Dec 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 25, 2024
Great hotel, good location, clean and good enough for any western guest. Friendly staff too!
Response from Property: Yaduo Hotel is willing to stumble into your eyes with the same meteor, even if it burns all of it. Thank you for your praise to Duoer. Our home is located at No. 218 Xuejiabang Road, adjacent to the Nanpu Bridge and the Huangpu River. The surrounding attractions include Yu Garden, Chenghuang Temple, the Bund and the Old Wharf, which are about 400 meters away from the No. 4 subway line. The hotel library, gym, laundry room and breakfast room are fully equipped, which is the ideal choice for your business travel. Yaduo - There is always unexpected warmth, and we will do our best to provide you with more comfortable services.
Yu
Executive Double Room
Stayed in Nov 2023
Couples
3 review
2.0/5
Posted on Dec 28, 2023
I am not satisfied with this hotel in the following aspects: - Location is not good as its description and a few miles away from the Bund. - View is bad and don’t expect any the Bund view or high floor view. The outlook is so deceive and captured from a specific angle. - Service attitude is not friendly and hope they can improve this. More smiles can make guests feel welcomed.
Response from Property: Duoer regrets that we could not bring you a satisfactory stay experience! We take your feedback very seriously, and the hotel will also investigate and rectify the issues you raised. We hope you will continue to support Atour. Atour Hotel Shanghai Bund Old Pier is located at No. 218 Xuejiabang Road. It is located in the old city of Shanghai. At present, large-scale renovation has begun in the surrounding area. I believe it will be even more brilliant tomorrow. The hotel is adjacent to the Huangpu River and at the foot of Nanpu Bridge. There are tourist attractions such as Yuyuan Garden, City God Temple, and the Bund in the surrounding area. Duo'er is still full of hope and looks forward to your visit again.